6/10 Okay
SHUK YI WINNIE
15 February 2025
Liked: Cleanliness
Hotel is clean and tidy. However, our room door was not closed after room cleaning one day during our 4-night stay. The cleaning lady also forgot to put back 2 clean small towels and replace facial tissue same day. The lady at reception when we checked-in had a blank face, but others are fine.
Electricity suddenly went out 2 nights when we were in the room. Reception staff were helpful and helped us reset everything quickly. It seems 2 rooms on the same floor always have such problem, especially when someone uses air dryer or microwave oven.
Breakfast is ok - yoghurt, cereal, egg, sausage, orange juice, apple, orange, muffin, bagel, toast, waffle, tea and coffee.
There is parking space. Hotel location is close to light rail and there is a Japanese restaurant and doughnut shop close-by. There are more restaurants at about 10-minute walking distance.
Hotel charges USD100 deposit for incidental and refunds when check-out. However, guess it takes sometime to get back the refund. My credit card transaction shows the charge quickly but does not show any refund even 4 days after check-out, so still waiting and will see.
SHUK YI WINNIE
Stayed 4 nights in Feb 2025