6/10 Okay
SHARON
Business traveler, Traveled with partner
8 February 2025
Liked: Cleanliness
Cleanliness & Comfort:
The hotel was clean and comfortable - I loved the microwave, fridge and coffee service available. Toiletries were also provided but they were very small so bring your own
Staff & Service:
The staff was generally polite though not the usual friendly service you would have expected from a hotel in a tourist destination.
Staff generally did not engage unless spoken to specifically and even then most were very brief and distant in response.
A tourist destination hotel should be more engaging.
One staff member in the restaurant was happy to participate in discussion while I waited on my food and it was a pleasure speaking with her and finding out we shared a love for History. We spoke of Trinidad and Tobago's history and its distinct nature and comparison with other countries. My wait was much more enjoyable because of the conversation we had.
Food & Beverage:
The breakfast buffet was very good though the eggs could have been less oily. The coffee served at breakfast was lovely but the coffee provided in the lobby was not good.
We bought dinner from the restaurant and both my husband and I would rate the food a 3/10.
Overall Impression:
A nice hotel for a short visit and business travel but I would not stay here if I were on vacation
SHARON
Stayed 2 nights in Feb 2025