If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Mosquito nets
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Premium bedding
Bathroom
Bathtub or shower
Hair dryer (on request)
Towels
Food and drink
Coffee/tea maker
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos
y Suites Los Encantos Sayulita
y Suites Los Encantos
Y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos Hotel
Hotel y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos Hotel Sayulita
Frequently asked questions
Does Hotel y Suites Los Encantos have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel y Suites Los Encantos pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel y Suites Los Encantos?
Self parking is free at this property.
What time is check-in at Hotel y Suites Los Encantos?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel y Suites Los Encantos?
Check-out is at noon.
Where is Hotel y Suites Los Encantos located?
Located in North End, this hotel is within a 10-minute walk of Sayulita Farmers Market and Sayulita Beach. Sayulita Square and Nanzal Hill are also within 10 minutes.
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Hotel y Suites Los Encantos Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
What an amazing family that runs this hotel. We thoroughly enjoyed our quiet stay and were treated as a member of the family. The staff were so kind and the facilities were very clean and well kept. My only regret was that i couldn't stay longer.
This place is clean, quiet, safe and very well maintained.
Andrew
Stayed 3 nights in Dec 2024
8/10 Good
Richard Stephen
25 February 2025
Liked: Cleanliness, staff & service
For the most part we enjoyed our stay. The location gave quick access to numerous restaurants and services. Staff all very friendly, helpful and efficient. We were pleased with the room layout and the two balconies which gave opportunities for morning and afternoon direct sun. Our upper room also gave us a great view over the town. This was fantastic until the last week of our stay when the carnival was set up on the town baseball field and blasted loud music well into each night. Also, unfortunately the pool was not useable during our 24 day stay from January through February (cold and in shade from the sun). We will check festival dates prior to our next booking!
The property has no elevator we had to go up to the 4th floor with 4 bags no elevator definitely an older person can’t do it I don’t recommend this place for anyone who has any heavy item to take to the room no parking available only parking on the street they have only 4 spots inside behind each other where u have to leave you car keys so they can move your car if they have to the hotel staff tried to charge me double the charge because i have reserved the 2 queen beds and should up with my Doughter so total of three and paid for 2 queen beds based on Expedia policy when u reserve 2 queen beds you are allowed to have 4 people anyways do your homework
The staff are always on site , super nice and readily available to help with anything you need. They have limited English so have google translate handy and you’re good! The cleaner was great! There are only a 3 parking spots on site so reserve ahead of time. They make room for 2 more but putting them in the driveway then want to keep your keys if they have to move your car to let someone else out. The car & walk in gate are locked every night by 9. They have strict rules which is great but a bit annoying as we had to ask permission or got questioned every time a friend came for lunch or dinner. There was this rule about your guests can’t even use your bathroom and we were told she could be by the pool or use pool bathroom only. She never slept overnight. So kind of annoying that the owners are like this but maybe they had issues in the past? The kitchen was also poorly equipped but the staff got us a few more items to work with and we made do. Our room with 2 balcony’s was very comfortable , a 5 min walk to the beach, market and many restaurants. Also there is a little convenience store right across the street too. It’s only about a 10 min walk to the main square . The flag week festivities were really quite something. Lots of music, horse dancing ect but we were not expecting so much noise , definitely hard to sleep. The fairground was set up for this week and was right below us and quite loud until 1:30 am but the whole town was noisy. Quite the party town that week!
El hotel muy bien, pero el servicio muy malo, me quede 3 noches pero solo 2 me hicieron el aseo, no me cambiaron las toallas, ni me
Dejaron papel higiénico, tuvimos q comprar uno en tienda, al día siguiente reclame con la encargada y solo me dijo q no llego el personal. Q había dejado indicaciones de q me avisaran y nos entregarán papel y toallas limpias, lo cual nunca pasó, pésimo servicio.
jose ramon
Stayed 3 nights in Aug 2022
6/10 Okay
Robert
8 April 2022
Liked: Cleanliness
Disliked: Room comfort
Location and upkeep was good. However, the wifi signal did not reach my room and the bed was uncomfortable.
Robert
Stayed 5 nights in Mar 2022
10/10 Excellent
Deb
2 January 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The most friendly staff. Made us feel very welcomed. A bit noisy as the property is very centrally located. I recommend staying if your looking for comfort on a budget.
Deb
Stayed 5 nights in Dec 2021
10/10 Excellent
Susana
6 August 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication