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"This is one of the best hotels I have stayed in. Everything is geared towards excellent customer service. the staff really look after their guests."

"Jal City easy stroll from trains(local and Shinkansen). Close to MAROOT for shopping and casual dining. 20 minute walk to Toyama Castle/Museum. Staff are friendly, helpful, and extremely professional! "

"Excellent location and staffs! Breakfast is a plus for us to get started on the day."

"We stayed for 2 nights. It's a great spot near the train station. The beds were comfy and rooms felt very private. Loved the spa amenities and breakfast. While they do not service the rooms every day, they left is a goodie bag of fresh towels and toiletries which we very much appreciated. The only down side was that there was some mold in the shower and near the vent. "

"Great meal. Noisy neighbor (upstairs?) was annoying."

"Excellent"

"Nice stay across from Toyama Castle and on the route of the cable car "

"Afforfable, clean and conveniently located near the train station."

"I felt extreme abdominal pain when I arrived to the hotel on the first day. I had to ask the hotel to call an ambulance for me even if I'm non-Japanese and it's my first trip to Japan. The front desk lady helped me called one immediately and prepared my personal information right away. After I returned from the hospital, the manager upgraded my room for free for my medical condition without asking. They checked on me everyday to see if I was feeling better during the entire stay."