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"I stayed here for 2 nights and the staff was really friendly. The check in process was easy, note that the check in times on hotels.com are not correct and you can check in later. I'd contact the hotel to confirm. They spoke multiple languages at the hotel, which was helpful and were very nice. The restaurant was really good for dinner and reasonably priced. The room itself was nice. I booked the 4 person room for 2 people to have extra space and it was worth it. The regular rooms were standard European size, which is smaller than American hotel rooms. Note like other European hotels, it didn't look like there was air conditioning. This is common in European hotels. The room was very clean and the staff came to clean the room everyday. Also, to keep a quiet atmosphere for guests, you are not supposed to use the elevator after 10pm. The hotel has 3 floors so max it is 2 flights of stairs. As my room was near the elevator, I appreciated this. The parking is across the street and next to the hotel with easy access. I would stay here again if I visited Oberhaslach. I would reserve the bigger room again though to have extra space. "