Issues at check in, they didn't have our reservation, couldn't speak English, we took a picture of our reservation and receptionist had to text it to someone else to allow us in. There was no one else in the condos except us, and when we asked to stay on a lower floor - they refused. The balcony was very dirty, the lights (only 2 out of 20 pot lights actually worked), wires for the TV were hanging loosely on the wall. The rooster next door wakes you up at 3 am. The bedsheets were ripped. Toilet seat did not fit/match the toilet. The pool tiles were missing. The area beside the hotel was full of garbage. Ants in the room, lizards in the hallway. The property was so awful, that we're surprised that Expedia would even be associated with them. The fact that it was called a condo was also misleading - should have been called a run down shack.