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Hotel Refugio Vista Serrana

2.5 star property
Family-friendly hotel with 3 outdoor pools and a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Refugio Vista Serrana

3 outdoor pools
Double Room Single Use | In-room safe, blackout drapes, free WiFi, bed sheets
Outdoor spa tub
Interior entrance
Sports facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, blackout drapes, free WiFi, bed sheets

Double Room Single Use

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Daily housekeeping
In-room safe
Wardrobe or closet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Refugio Vista Serrana

Family-friendly hotel near Olho D'Agua Hill
Located close to Seven Falls Dam, Hotel Refugio Vista Serrana provides a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • A billiards/pool table, smoke-free premises, and coffee/tea in the lobby
  • A front-desk safe, meeting rooms, and a 24-hour front desk
Room features
All 92 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • LCD TVs with DVD players
  • Daily housekeeping and phones

Languages

English, Portuguese

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Refugio Vista Serrana Mairipora
Refugio Vista Serrana Mairipora
Refugio Vista Serrana
Refugio Vista Serrana
Hotel Refugio Vista Serrana Hotel
Hotel Refugio Vista Serrana Mairipora
Hotel Refugio Vista Serrana Hotel Mairipora

Frequently asked questions

Does Hotel Refugio Vista Serrana have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Refugio Vista Serrana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Refugio Vista Serrana?

Self parking is free at this property.

What time is check-in at Hotel Refugio Vista Serrana?

Check-in start time: 4:00 PM; Check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio Vista Serrana?

Check-out is at 2 PM.

Where is Hotel Refugio Vista Serrana located?

Set in Mairipora, this family-friendly hotel is 4.8 mi (7.7 km) from Olho D'Agua Hill and 12.1 mi (19.4 km) from Seven Falls Dam. Juquery State Park and Pedra Grande National Monument are also within 16 mi (25 km).

Hotel Refugio Vista Serrana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pretendo voltar.
Comida simples e bem preparada, durante a semana não tem o chá da tarde e o serviço de bar. Staff prestativo, mas necessitam de mais rapidez no serviço, o serviço de quarto não foi feito. Boa seleção de bebidas e preço justo. Gostei do fato de hidro ou sauna não estarem ligados todo o tempo durante a semana, mas rapidamente serem preparados caso o hóspede deseje utilizar.
Stayed 1 night in Oct 2019

8/10 Good

Fabianne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, com certeza voltarei mais vezes, refeições impecável, atendimento ótimo, tudo maravilhoso!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaqueline o assis

Stayed 3 nights in May 2024

10/10 Excellent

Viviane

Stayed 2 nights in May 2024

10/10 Excellent

Talita Obnesorg da Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Edivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Apr 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Tudo muito bom.
Estadia perfeita, funcionários atenciosos, comida muito boa e ótima estrutura. Fizeram uma programação especial para o feriado de Páscoa. Gostamos muito. Capricharam na decorações e doces. Estão de parabéns.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leonardo

Stayed 2 nights in Mar 2024

10/10 Excellent

marcelo mello tohi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção muito perto de sp. Quartos amplos e confortáveis. Piscinas excelentes sendo que uma delas é cobert e aquecida. Staff simpático e monitores de recreação bem bacana.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vanderlei

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feriado bom!
Hotel incrivel... minha viagem foi de casal.. e meu quarto nao tinha cama de cadal e sim 2 camas de solteiro, que resolveram juntar, entao ficou aquele vao no meio da cama... pelo preço isso é inadmissivel... As piscinas sao otimas, porem só tem 1 climatizada, as outras sao frias, parecem ate agua de cachoeira. A principal que é de borda infinita é geladissima, quase ningurm entra, parece que é de enfeite. Em relacao a alimentacao, é bem top, tudo fresco, mas quando se pede uma bebida no bar, é necessario paciencia e esperar por no minino 30 min.. 1h... fora isso.. perfeito!
Stayed 2 nights in Sep 2023

8/10 Good

Selmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

SABRINA

Stayed 2 nights in Jun 2023

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi excelente, só não foi perfeita porque a piscina de borda infinita não era climatizada e nessa época do ano fica gelada, mas de resto foi um fim de semana excelente.
Stayed 2 nights in Jun 2023

10/10 Excellent

Annette

Stayed 2 nights in May 2023

8/10 Good

RENATO

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale super a pena!!
Lugar agradevel, perto de SP, piscina e jacuzzi com agua quente. Pena que a piscina principal não é aquecida. Comida boa (vale a pensão completa) e atividades extras que valeram a pena e deixaram o dia mais especial. Muito bom pra quem tem.filhos tb. Adoramos a estadia!
Stayed 2 nights in Jun 2022

10/10 Excellent

LEANDRO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Hotel muito bom, acomodacoes limpas e bem confortaveis. Atendimento muito bom, custo beneficio ótimo e perto de SP. Recomendo!!!
Stayed 2 nights in Jul 2021

8/10 Good

Luciana Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas.
A primeira impressão não foi muito boa. Pois, não obtive retorno para sanar algumas dúvidas que tive antes da estadia. Não me retornaram nem através de e-mail, ligações ou whatsapp. Inclusive relatei este problema ao chegar ao hotel. No entanto, quando da estadia, só foi alegria. Acredito que eles estejam se reestruturando por conta da pandemia, então dei um desconto. Os funcionários (todos) sem exceção, são uma simpatia. A comida é ótima. Estão seguindo os protocolos corretamente. Os quartos são espaçosos, confortáveis e limpos. Somente o box é extremamente pequeno. Não sei se são todos os quartos ou somente alguns. O hotel é e-nor-me. Parece um labirinto com passagens secretas. Fica a dica: para o hotel ficar mais charmoso, sugiro mudar as cadeiras e mesas da piscina, que são de plástico. Outra dica valiosíssima: climatiz
Stayed 2 nights in Jul 2021

8/10 Good

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Márcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natureza pura
À beira da rodovia Fernão Dias
Stayed 2 nights in Jan 2021