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Hotel Family

3.0 star property
Central hotel connected to a shopping center in Bras with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Family

Exterior
Twin Room, 2 Twin Beds | Minibar, desk, free WiFi, bed sheets
Manicures and pedicures
View from property
Food and drink

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is SAR 103
SAR 108 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Minibar, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

Highlights

Air conditioning
Free cribs/infant beds
TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Apê Brás - Shopping Plaza Polo

Kitchen
Pet friendly
Free WiFi
24/7 front desk
8.6 out of 10, Excellent, (36)
The price is SAR 68
SAR 71 total
includes taxes & fees
25 Dec - 26 Dec
Apê Brás - Shopping Plaza Polo

About the neighborhood

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010

What's nearby

  • Feirinha da Madrugada - 3 min walk - 0.3 km
  • Rua 25 de Marco - 3 min drive - 2.4 km
  • Anhembi Convention Center - 8 min drive - 5.5 km
  • Expo Center North - 9 min drive - 5.3 km
  • Paulista Avenue - 9 min drive - 6.7 km

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 41 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk

About this property

Hotel Family

Hotel near Rua 25 de Marco
Located close to Municipal Theatre of São Paulo and Sala São Paulo Concert Hall, Hotel Family provides shopping on site, a hair salon, and laundry facilities. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Hotel Family Paulista, offers breakfast and lunch. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), an elevator, and luggage storage
  • A porter/bellhop, a reception hall, and a 24-hour front desk
  • A TV in the lobby and smoke-free premises
Room features
All 223 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: BRL 34.99 per person
  • 1 restaurant

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Spa

  • Manicures and pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 34.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

Is Hotel Family pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Family?

This property doesn't offer parking.

What time is check-in at Hotel Family?

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM.

What time is check-out at Hotel Family?

Check-out is at noon.

Where is Hotel Family located?

Located in Bras, this hotel is within 2 mi (3 km) of Rua 25 de Marco, Sala São Paulo Concert Hall, and Municipal Theatre of São Paulo. Liberty Square and Anhembi Convention Center are also within 3 mi (5 km). Bras Metro Station is 18 minutes by foot and Pedro II Station is 22 minutes.

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 180 out of 508 reviews" "
Rating 8 - Good. 112 out of 508 reviews" "
Rating 6 - Okay. 107 out of 508 reviews" "
Rating 4 - Poor. 59 out of 508 reviews" "
Rating 2 - Terrible. 50 out of 508 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Fabrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

cicero vieira

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Limpeza da roupa de cama deixa a desejar. Funcionários totalmente despreparados para lidar com o público. A única vantagem deste hotel é estar no Braz, aonde tem poucas opções de hospedagens. Se nao fosse isso, jamais ficaria neste hotel com as tarifas cobradas.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Izabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Alzemira

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024

8/10 Good

Carla gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel family bras
Foi razoavel, ficamos em um novo predio do hotel, que era muito isolado e ate perigoso, visto que nao havia a recepção 24 la no predio e qualquer pessoa poderia entrar de acompanhante. Mas no dia seguinte reclamamos e gentilmente eles nos mudaram de quarto.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raquel

Stayed 1 night in Sep 2024

6/10 Okay

Lucas

Stayed 1 night in Sep 2024

6/10 Okay

Elisangela

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonatan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Não recomendo
Não troca a roupa da cama nem toalhas , televisão ruim , cama pequena , 1 copo de água de cortesia , só é muito bem localizado
Stayed 2 nights in Sep 2024

10/10 Excellent

CESAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito bom, atendimento da recepção foi otimo as meninas superte atenciosas.
Stayed 1 night in Sep 2024

6/10 Okay

Cláudio

Business traveler
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Gil

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ana Paula

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Jhonatan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Sempre pego quartos com problemas. Dessa vez o secador não funcionava, apesar de um técnico ter vindo consertar. Internet não pega direito a partir do segundo andar. As TVs sempre apresentam problemas de conexões e imagens, oque não foi diferente dessa vez. Ar condicionado em mal aspecto. Sempre falta alguma roupa de cama, um travesseiro a mais ou uma coberta a mais, uma vez que a estadia é casal e só colocam roupas de cama para uma pessoa. No mais, oque salva é o café da manhã e o local perfeito para fazer compras.
Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charles

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

brenda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bom para quem quer ficar perto das lojas, quartos limpos, café da manhã excelente. Só poderiam mudar a TV e dar uma atualizada no banheiro.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco Aniltoan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do começo ao fim da experiência no Hotel Family, em especial do atendimento da menina da recepção que é muito simpática e maranhense. Recomendo bastante esse local seja para estadia mais demorada ou pra um pernoite comercial.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel perto de tudo nem precisa sair pra outro lugar
Stayed 3 nights in Sep 2024