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Sofitel Sanya Leeman Resort

5.0 star property
Rejuvenate with massages or unwind on scenic horseback rides near Haitang Bay. Explore paradise with your family.

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Photo gallery for Sofitel Sanya Leeman Resort

5 outdoor pools
Exterior
Suite, Ocean View (Imperial, Club Millesime) | Premium bedding, minibar, in-room safe, desk
Check-in/check-out kiosk
3 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • On private beach
  • Parking included
  • Gym
The current price is SAR 505
SAR 589 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Imperial)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Club Lounge Access (Imperial)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access)

Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access) | Living room | LCD TV, pay movies

Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 330 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Club Lounge Access, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Ocean View

Combined shower/tub, designer toiletries, hair dryer, slippers

Luxury Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Ocean View (Imperial, Club Millesime)

Suite, Ocean View (Imperial, Club Millesime) | Premium bedding, minibar, in-room safe, desk

Suite, Ocean View (Imperial, Club Millesime)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 113 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Pool Access

Luxury Room, 1 King Bed, Pool Access | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Club Lounge Access, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, Club Lounge Access, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Luxury)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Luxury)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Luxury)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Room, 2 Twin Beds, Pool Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 59.5 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Club Lounge Access, Garden View

Suite, 1 King Bed, Club Lounge Access, Garden View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 290 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

InterContinental Sanya Haitang Bay Resort by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, (36)
The price is SAR 516
SAR 602 total
includes taxes & fees
10 Mar - 11 Mar
InterContinental Sanya Haitang Bay Resort by IHG

About the neighborhood

Map
No 28 North Haitang Road, Haitang Bay District, Sanya, Hainan, 572000

What's nearby

  • Haitang Bay - 5 min drive
  • China Duty Free Sanya Duty Free Shop - 7 min drive
  • Wuzihzhou Island Beach - 8 min drive
  • Yalong Bay - 23 min drive
  • Yalong Bay Tropical Paradise Forest Park - 24 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 41 min drive

Restaurants

  • ‪龙福缘渔村 - ‬5 min drive
  • ‪海天一色餐厅和酒吧 - ‬10 min walk
  • ‪Fruitdrinks - ‬6 min drive
  • ‪新湘粤酒楼 - ‬8 min drive
  • ‪民生威斯汀度假酒店 - ‬6 min drive

About this property

Sofitel Sanya Leeman Resort

Luxury family-friendly resort near Haitang Bay
Located close to Wuzihzhou Island Beach, Sofitel Sanya Leeman Resort provides a poolside bar, a grocery/convenience store, and a terrace. Adventurous travelers may like the cycling and horseback riding at this resort. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. At the 3 on-site restaurants, enjoy lunch, dinner, and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • RV/bus/truck parking, an electric car charging station, and express check-out
Room features
All 447 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • Wardrobes/closets, balconies, and refrigerators

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 98 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Sanya
  • Hainan Pearl
  • Thai
  • Eau Bar

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horse riding/rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (11840 square feet)
  • Meeting rooms - 32998888

Outdoors

  • Garden
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Height-adjustable showerhead
  • No elevator (single level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 460.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 98 for children
  • Rollaway bed fee: CNY 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Sanya Leeman Resort
Sofitel Leeman Resort
Sofitel Sanya Leeman
Sofitel Leeman
Sofitel Sanya Leeman Resort (opening January 2016)
Sofitel Sanya Leeman (opening January 2016)
Sofitel Sanya Leeman
Sofitel Sanya Leeman Resort Sanya
Sofitel Sanya Leeman Resort Resort
Sofitel Sanya Leeman Resort Resort Sanya

Frequently asked questions

Does Sofitel Sanya Leeman Resort have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Sofitel Sanya Leeman Resort?

As of 16 Safar 2025, prices found for a 1-night stay for 2 adults at Sofitel Sanya Leeman Resort on 23 Safar 2025 start from $157.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Sanya Leeman Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Sanya Leeman Resort?

Self parking is free at this property.

What time is check-in at Sofitel Sanya Leeman Resort?

Check-in start time: 2 PM; Check-in end time: 4 AM.

What time is check-out at Sofitel Sanya Leeman Resort?

Check-out is at noon.

Where is Sofitel Sanya Leeman Resort located?

Located in Haitang District, this beachfront resort is on the boardwalk/promenade and within 3 mi (5 km) of Wuzihzhou Island Beach and Haitang Bay. Shenquangu Hot Spring Park and Yalong Bay are also within 16 mi (25 km).

Sofitel Sanya Leeman Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pei

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beatiful Property, but with too much aviation
We wanted to experience Haitong Bay and had moved to Sofitel from a XiaoDong Bay hotel. Sofitel is definitly a superbly designed property and has some nice touches - kids pools, warm water pools, large lap pools, activity pools and a huge variety of places to lay, sit, rest, nest, swing outdoors. They gym was good, but it could have used a few more machines. I noticed they had a pole, for dancing! Staff were good, but sometimes could have been more proactive. My major complaint is the helicopter that takes off from near the pools sometimes every 15 minutes for short tours up and down the beach. this is loud and annoying - and really is the key thing that would cause me not to return. Guests should be aware that the "no swimming" signs on the beach by the hotel appear to be permanent. So if you want to swim in the ocean, this is not the beach to stay at.
Stayed 3 nights in Jan 2021

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Four Star hotel at best
I have stayed a five start hotels in Europe, China, Singapore, and the US. This hotel is not run as a five star hotel. We will not come back.
Stayed 8 nights in Nov 2020

10/10 Excellent

Aaron

Stayed 5 nights in Jul 2020

10/10 Excellent

Petr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrounded by lush gardens and azure pools
We had a lovely stay at the Sofitel Leeman in Sanya. The hotell was pretty full so we were swiftly upgraded to a suite which was very appreciated. The service was great and the entire resort was delightful, everything from the main building all the way to the beach, we were greeted by friendly staff and lush landscaping. The pool areas consisted of several pools with a different atmosphere, you will definitely find one you like.
Ocean view
Walk towards the beach
Beach pool sunset
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our vacation in Sanya we wanted to stay at hotels located on different bays, and after days of researching hotels we decided on the Sofitel Resort. Immediately after arriving we regretted not booking more nights at Soiftel! After a smooth check-in with a paid-for upgrade to a room with a better ocean view, we immediately checked out the grounds. The main pool is beautiful and big, with many areas to swim around and explore. The pools closer to the ocean are also big and clean. The ocean was spectacular. The water is such a pure blue, with gorgeous waves, and a pristine soft sand beach. The only downside is that you can't swim in the ocean on this bay, as there are no nets keeping sharks out. Still it was pretty amazing to be the only people in sight on the beach. The room itself was very comfortable, I like the modern decor and felt the bed was super comfortable. A few things definitely need some updating like the outdoor patio furniture and one of the sockets was loose in the headboard. Additionally, cleaning staff came back twice after we checked in to add items they had forgotten earlier. On our second day they completely forgot to replace our facecloths, hand, and bath towels that had been taken away. Aside from these small housekeeping issues we loved the room. In terms of food options the breakfast buffet was very comprehensive with many Western and Chinese options. In addition to breakfast, we also had afternoon tea in the main bar/cafe area.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Vanessa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Below standard catering service
We stayed one night at Sofitel.. The kid pools area are disappointing. Saw sand and and leaves in the pool and the slide facilities look wearing and not safe. Many pointing edges and no wrapping around the slides. I do not recommend to bring kids to play there. Other adult swimming pools are fine. The beach is nice with fine and smooth sand. The food is also good with many choices. We tried the dim sum all-you-can-eat lunch and the experience was bad. Food waiting time is too long. Food is served slow. We ordered 3 rounds but what we ordered did not all finally served, even we asked the waiters to follow up the missing dishes. In the end, they just told us that the food order was missing and the restaurant has to be closed. We paid for the price but did not enjoy what we deserved. This is the worst part of our journey.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort for two weeks in suit with an ocean view with my wife. The breakfast buffet included a wide selection of western and traditional Chinese dishes with lots of fruits and beverages. The room cleaning services were exceptional, the bed was made and towels were always changed. We frequented the various amenities such as the swimming pools, hike trails, and Sofit gym when it was too hot to be outside and always came back to a clean comfortable room for an afternoon nap or a great night sleep. There are lots of surrounding attractions as well but make you have WePay or bring cash if you want to explore offsite locations. I would recommend this location for a weekend or week long for couples or family vacation.
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service. I’ve never understood why people fussed about service... I’m fortunate to have stayed in a lot of fine hotels and their service have always been good but nothing exceptional. This place is exceptional (I never rate full marks and rarely leave reviews). Everyone from the club check in staff to the director, Adam, made us feel so welcome, not in a “I need to do this to get a good Expedia rating” kinda way but ‘I genuinely care about my job and giving you a great experience’ way. Trust me... go here, thank me later.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property as a Property is very nice with swimming pool tropical gardens and palm trees around, menagement great try to do everything mąkę my stay pleasant but unfortunately the limited understanding of other language than chinese mąkę whole Hainan Island a Little dificult place for easy vacation, looks like chinese local people dont carry much if International tourist Will come there or not
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
This was an excellent resort. The staff was exceptional. They went out of their way to make our stay memorable. Beautiful pools and grounds. Can’t wait to return.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not very foreigner friendly. I made it through with some basic chinese, but the staff generally don’t speak English and it was a struggle for me to talk to the concierge, etc. There is is a food mall called Haitang 68 which is a 5 mins cab ride where you can get food and market goods. The food on site wasn’t that good, cold expensive room service and the restaurant was OK (I tried the Thai one). Just a week ago I was in the Sofitel in Bali which had amazing food options, so I was hoping for more here. I would come back if I had WePay or AliPay, since almost everything in China uses that, so I couldn’t use their rental scooter. They don’t change money and there is no nearby ATM so it’s a struggle to get more cash. Also foreign credit cards do not work nearby, mostly because the younger generation doesn’t know how to use chip cards (they all use touch pay system or QR code), and I couldnt explain it to them in English. My fault for not being prepared though on the payment part. I would come back if I had the right payment tools.
Stayed 3 nights in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Haitang Bay Sanya
The hotel is great very nice. Room was spacious, comfortable bed, service staff very accommodating and polite. It’s far from any shopping or dining you have to take taxi. Breakfast was very good each morning .
Stayed 4 nights in Dec 2018

10/10 Excellent

lee, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Nice hotel close to the beach & quiet. Will recommend friend to stay. Thank you
Stayed 2 nights in Jul 2018

8/10 Good

Richard, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but needs Air Conditioning
Very nice hotel indeed. Considering the price, highly recommended. Nearly half the price of top grade resorts such as mandarine oriental or sangrila. Facilities are new, clean and Breakfast buffet is great. Everything is very beautiful and beach is relatively close. Pools are great, too. Rooms are great but they could have used a little better mattress, not the top of the line mattress. However in the lobby, there is no air conditioning. Sanya is very hot and humid. It is cool to have a open lobby, but it def needs air conditioning. Dinner buffet was not so great compared to breakfast, and Chinese restaurant is Good. Not great. Just good. I would recommend this hotel. Revisit? I don't know. Just overall I don't think Sanya is a place to visit twice in a life time. Wuzhizhou island was very disappointing. Very commercialized with overpriced activities. If you were in Cali or Cancun, activities could be done right in front of your hotel, but you have to take a ferry to the island to do those activities, and it was not that fun. I recommend to just stay at the resort and just rest. Don't bother going to other locations. But my trip to Sanya was very satisfying!

2/10 Terrible

changhee

Stayed 3 nights in Oct 2024

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Hotel in Sanya Haitan Bay
Excellent Hotel for families, especially for foreigners. Personal Guest Assistant manages family activity events and kids entertainment program at no extra charges. Customer satisfaction and caretaking is their highest priority. Absolutely best family hotel in Sanya Haitan Bay Region - we visited many other before!
Stayed 6 nights in Oct 2024

10/10 Excellent

Sansu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

FANG HUNG

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
前台人員訓練不足,服務態度需加強！
Stayed 4 nights in Apr 2024

10/10 Excellent

FANG HUNG

Stayed 4 nights in Apr 2024