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Pullman Oceanview Sanya Bay Resort & Spa

4.5 star property
Luxury resort on the beach, with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Oceanview Sanya Bay Resort & Spa

4 outdoor pools, free cabanas
Villa, 3 Bedrooms, Kitchen, Garden View | Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • On private beach
  • Gym
  • Breakfast available
The price is SAR 510
SAR 594 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool Access, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool Access, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View | Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed - double
Premium bedding
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Grand Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed - double
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Club Lounge Access, Ocean View (Executive)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Club Lounge Access, Ocean View (Executive)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Kitchen, Garden View

Villa, 3 Bedrooms, Kitchen, Garden View | Premium bedding, minibar, in-room safe, desk

Villa, 3 Bedrooms, Kitchen, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
HDTV
  • 380 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Superior Room, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, Ocean View

Deluxe Suite, 3 Bedrooms, Kitchen, Ocean View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 3 Bedrooms, Kitchen, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
HDTV
  • 180 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Ocean View

Designer toiletries, hair dryer, bathrobes, slippers

Grand Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds (Family friendly)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds (Family friendly)

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Executive Room, 2 Twin Beds, Ocean View (Lounge Access)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed - double
  • 78.0 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool Access, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, Ocean View

Deluxe Suite, 2 Bedrooms, Kitchen, Ocean View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Kitchen, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
HDTV
  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

Family Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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Pool
Hot Tub
Spa
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9.0 out of 10, Wonderful, (195)
The price is SAR 566
SAR 660 total
includes taxes & fees
23 Dec - 24 Dec
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About the neighborhood

Map
No 158 Sanya Bay Road, Sanya, Hainan, 572000

What's nearby

  • Coconut Dream Corridor - 4 min walk
  • Phoenix Island Sanya - 5 min drive
  • Sanya Bay - 5 min drive
  • Luhuitou Park - 10 min drive
  • Dadonghai Beach - 16 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 20 min drive

Restaurants

  • ‪咖啡时间西餐厅 - ‬17 min walk
  • ‪卡萨米亚意大利餐厅 - ‬7 min walk
  • ‪Casa Mia Italian Restaurant - ‬7 min walk
  • ‪戛纳风情西餐厅 - ‬8 min walk
  • ‪龙兴海景酒楼 - ‬11 min walk

About this property

Pullman Oceanview Sanya Bay Resort & Spa

Luxury family-friendly resort located in Tianya District
You can look forward to an adjacent golf course, a marina, and free water park access at Pullman Oceanview Sanya Bay Resort & Spa. With a private beach, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment, or a facial at Shan Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and garden views. Fitness classes and yoga classes are offered at the 24-hour health club; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide, and free cabanas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An outdoor tennis court, express check-out, and express check-in
Room features
All 469 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and pillow menus.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and bidets
  • 37-inch HDTVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CNY 193 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Sands Western Restaurant
  • Chinese Restaurant

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Marina onsite
  • Private beachfront location
  • Terrace

Spa

  • 18 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193 per person
  • Airport shuttle fee: CNY 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CNY 150 (up to 18 years old)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Oceanview
Pullman Oceanview Resort
Pullman Oceanview Sanya Bay
Pullman Oceanview Sanya Bay Resort
Pullman Oceanview Sanya Bay Hotel Sanya
Pullman Oceanview Sanya Bay Resort & Spa Hainan
Pullman Oceanview Sanya Bay Resort And Spa
Pullman Oceanview Sanya Bay Resort And Spa
Pullman Oceanview Sanya Bay Resort & Spa Hainan
Pullman Oceanview Sanya Bay Resort Spa
Pullman Oceanview Sanya & Spa
Pullman Oceanview Sanya Bay Resort Spa
Pullman Oceanview Sanya Bay Resort & Spa Sanya
Pullman Oceanview Sanya Bay Resort & Spa Resort
Pullman Oceanview Sanya Bay Resort & Spa Resort Sanya

Frequently asked questions

Does Pullman Oceanview Sanya Bay Resort & Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Pullman Oceanview Sanya Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Oceanview Sanya Bay Resort & Spa?

Self parking is free at this property.

What time is check-in at Pullman Oceanview Sanya Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Oceanview Sanya Bay Resort & Spa?

Check-out is at noon.

Does Pullman Oceanview Sanya Bay Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 150 per vehicle applies.

Where is Pullman Oceanview Sanya Bay Resort & Spa located?

Located in Tianya District, this beachfront resort is in the city center and within 3 mi (5 km) of Coconut Dream Corridor, Sanya Bay, and Phoenix Island Sanya. Pearl Mall is 2.2 mi (3.6 km) away.

Pullman Oceanview Sanya Bay Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 180 reviews" "
Rating 8 - Good. 84 out of 180 reviews" "
Rating 6 - Okay. 14 out of 180 reviews" "
Rating 4 - Poor. 6 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sangchul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family vacation resort
Stayed 1 night in Sep 2024

10/10 Excellent

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Excellent service overall. Hotel could add some more chairs around the pool and on their part of the beach.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids!
Stayed 3 nights in Jun 2021

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay, great pool!
The Pullman was recommended to us by our work colleagues. Overall, we enjoyed our stay, as we wanted to spend the first five nights of our summer holiday relaxing! Most of our time was spent by the pool; we particularly enjoyed relaxing by the "adult" pool, but the general pool was also great with plenty of activities for kids, and a swim-up bar. This is a great choice of hotel for families as there are plenty of amenities for children. There was a very good choice of food at breakfast, including a non-dairy milk alternative, and various western/Chinese options. The one upside of the breakfast being busy was that the food was fresh and regularly replenished. Our room was spacious with a sea view balcony. We upgraded our room when we arrived at the hotel to include the club lounge access. However, we were a little disappointed with the club lounge, as it did not feel particularly "exclusive" compared to other hotels where we have enjoyed similar benefits in a more private and secluded setting. Despite this, we would definitely recommend this hotel if you are looking for a few days where you can chill by a pool (it is also very close to the airport!).
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the hotel is really new and up to date. The bed is comfortable, the rooms are very clean, and the swimming pools are quite nice. I did not pay for the breakfast in advance, but I went down a few mornings and was surprised at the variety and quality of food at the buffet.
Stayed 3 nights in May 2021

10/10 Excellent

xiuqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 decadent nights
Unusual for China the service was great and everything was clean and worked. We were there as part of my Birthday and when the hotel found out they decorated my room and brought a cake and candles to eat on the balcony. The beach nearby is good but unnecessary as there are several beautiful pools. The eat as much as you like BBQ and Philipino band were quite good and Halloween themed night produced a really good effort from the staff. Has a great time and would have returned new year but booked out.
Birthday cake on the room balcony
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous hotel in every way
The hotel is a beautiful and luxurious choice for a peaceful getaway. You get everything you expect from an international high-end hotel. The room is comfortable and modern and nicely designed. The resort site has amazing swimming pools. The kids pools are awesome but there’s a beautiful adults pool that’s long enough to do lengths and surrounded by shaded sunloungers. You can easily spend the whole afternoon there. There is easy walking access to the beach and the resort provides a private area of sunbeds and parasols. The ocean is very nice for cooling off (although the sea is SO warm!) I enjoyed a morning run beside the beach through the trails of the coconut corridor. The food At the hotel is good quality and not a bad price for a high-end hotel, including a decent room service menu with lots of western options. The pizzas are great! The staff are superb and most of them speak English. Cindy and Vincent are especially wonderful. The breakfast was pretty excellent though I didn’t have it every day - it’s about 107 yuan if you pay as you go. Me and my friend had an awesome time. If there is anything to be aware of it is that there is not much going on nearby. The strip down Sanyawan Road here is mainly hotel after hotel, which is perfect for chilling and doing not much. If you want to go to Dadonghai, for example, just take a taxi for about 40 yuan (and I believe regular buses travel the route too). I’ll definitely treat this hotel as my secret China getaway from now on.
Stayed 14 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a relaxing holiday
I stayed a week here. It was exactly what I needed for a solo trip to relax. The pools were great and no need to really leave the resort and beach area. It's not close to town where all the restaurants are, but if you enjoy walking or riding a bike, then it's not bad at all. The trade off being away from the crowded city and crowded beaches is worth the 20-30min bike ride to the city area. My only complaint was that my non-smoking room smelled pretty strongly when I first arrived. The smell faded the longer I was there though. Chinese smoke heavily and do not always follow smoking policies, so I'm sure all the rooms are like that.
Stayed 6 nights in Jul 2020

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for a relaxing recharge.
Excellent stay at the Pullman. The staff couldn’t do enough to ensure my stay was first class. Hotel was perfect in every way. Pools great, food for every taste. Overall excellent
Stayed 12 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best holidays ever. Especially the staff always helpful and offer you the best deals. Even staying at the resort was so much fun. I went there with my little one and he was super happy with everything, especially the pools.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was very shaded by the surrounding trees, at times it feels cold.
Stayed 3 nights in Jan 2020

10/10 Excellent

Eng, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is of high standards. It is easy to get a taxi or the concierge can arrange the hotel driver and car if you intend to take a day tour of around 8 hours around sights. Breakfast is extensive range. Quite a bit of amenities if you have children-playground trampoline some arcade child games feeding fishes and bicycle and pool games for children. There is a big plus point that it has a underpass leading to a private beach overlooking sanya Bay so u need not cross the busy street to get to beach. The only thing it is slightly dated. Probably a bit of sprucing up required. Overall a great hotel.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly excellent hotel in a super location. Rooms and breakfast were amazing. I want to go again!
Stayed 7 nights in Sep 2019

8/10 Good

Raymond J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice time at the beach
I moved from another hotel in Sanya to get improved facilities, including language, food and beachfront position. I wasn't disappointed. The service was excellent, facilities great, including the beach side loungers. The sands restaurant produced sound superb food -local produce. it was a shame that restaurant (sands) wasn't being used by the Hotel residents as it was empty. The guys at the front door were very willing and helpful. I had a great stay there and would go again.
Stayed 1 night in Sep 2019

8/10 Good

Wei Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Our stay was overall pleasant in the deluxe ocean view room. Upon arrival, we were allowed to check in early as there was an available empty room which was perfect for us after a red eye flight. Not too sure how true this is, but we also got a free upgrade for the room to a higher level. The view from the room was beautiful - we could see the waves crashing in the day and also get a clear view of the moon at night. The hotel is pretty accessible, with a bus stop within a few minutes walk from the underpass that also leads to the private beach. It can be reached by bus number 8 (approx. 3 RMB per pax) from the airport or a short cab ride (approx. 20 RMB). While the resort staff told us that there aren't any restaurants nearby, we found a few food choices close by - you can walk about 3-5 minutes from the underpass to one of the best ranked seafood restaurant in the Sanya Bay on Baidu (it's called 小海豚 xiao hai tun). The restaurant serves fresh seafood and the prices are pretty affordable. There's also some restaurant selling coconut chicken nearby. The hotel offers a free shuttle bus to downtown, but you have to book in advance. Otherwise, you can also take the public bus from the bus stop behind the resort (along the seaside) which only costs 3 RMB. Drinks at the lobby bar sucked though. My mint lemonade cost me 38 RMB and it was merely iced water with mint flavouring/green coloring with 1 slice of lemon. Also, bring insect repellent to avoid mozzie bites.
Stayed 3 nights in Aug 2019

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay, Could be Great
I was greeted with a glass of delicious coconut milk upon and an English speaker upon check in which made the experience very seamless. The staff and their service is very good offering both English and Mandarin speakers. The room was very nice but could use some TLC. The pool was okay as there aren't many lounge chairs available considering the size of the hotel. The hotel also seems to cater greatly to families with children which can be a little annoying for couples and single travellers as all the activities for kids are done in the main pool. There should be a sectioned off area for the pool activities. Buffet breakfast was pretty standard, nothing exceptional. I would also suggest the staff seating the guests because every day I had to search for 2-4 minutes for a table (I was a solo traveller) and some guests would waste a table for their bags or personal items. The balcony view is great and the private access to the beach is very convenient.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well maintained. The exterior facilities are great.
Stayed 3 nights in Jun 2019

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
The staff were very friendly and helpful especially when we tried to arrange for food delivery and courier. Although the apartment is a little worn out, it is rather clean.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience
The rooms are spacious and clean. The air-condition is ok. The staff are very friendly, polite, and helpful. Very nice experience. The only thing that is not as pleasant is that it is not within walking distance to any interesting places or shops, and it’s not convenient to get a taxi.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most impressive of this hotel is the quality of the hotel staff members. They are all helpful and respond
Stayed 4 nights in Dec 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Right front beach — cross a tunnel from hotel. Beautiful walking , the hotel was very busy during holiday but we enjoyed the relax environment & energy . The good thing is morning breakfast open till 11am at weekends if you wanna a lazy day .
Stayed 3 nights in Sep 2018