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Holiday Inn Resort Sanya Bay by IHG

4.0 star property
Family-friendly fun at the beach, with free water park

Choose dates to view prices

Photo gallery for Holiday Inn Resort Sanya Bay by IHG

Outdoor pool, sun loungers
Exterior
Exterior
Point of interest
Coffee service

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
The current price is SAR 294
SAR 342 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Premium Room, 1 King Bed, Ocean View (High Floor)

Premium Room, 1 King Bed, Ocean View (High Floor) | Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Kids Theme)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 62 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
2 bathrooms
Rainfall showerhead
  • 100 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 62 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (High Floor)

Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
2 bathrooms
Rainfall showerhead
  • 100 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, Multiple Beds, Pool View (Kids Theme)

View from room

Premium Room, Multiple Beds, Pool View (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Ocean View (High Floor)

Suite, 3 Bedrooms, Ocean View (High Floor) | Down comforters, minibar, in-room safe, desk

Suite, 3 Bedrooms, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
3 bathrooms
Rainfall showerhead
  • 120 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View | Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Down comforters, minibar, in-room safe, desk

Suite, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
3 bathrooms
Rainfall showerhead
  • 120 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Sea View

Premium Room, Multiple Beds, Sea View | Down comforters, minibar, in-room safe, desk

Premium Room, Multiple Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Ocean View (High Floor)

Premium Room, 2 Double Beds, Ocean View (High Floor) | Down comforters, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View

Premium Room, 2 Double Beds, Pool View | Down comforters, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View

Suite, 4 Bedrooms, Ocean View | Down comforters, minibar, in-room safe, desk

Suite, 4 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
4 bathrooms
Rainfall showerhead
  • 1000 sq m
  • Sea view
  • Sleeps 10
  • 3 King Beds and 2 Double Beds

View all photos for Standard Room (Upgrade)

View from room

Standard Room (Upgrade)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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SAR 1,215 total
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About the neighborhood

Map
207 Sanya Bay Road, Tianya District, Sanya, Hainan, 572000

What's nearby

  • Coconut Dream Corridor - 11 min drive - 4.9 km
  • Sanya Bay - 13 min drive - 12.0 km
  • Phoenix Island Sanya - 14 min drive - 12.6 km
  • Tianya Haijiao - 18 min drive - 7.9 km
  • Dadonghai Beach - 40 min drive - 19.8 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 17 min drive

Restaurants

  • ‪A Rice - ‬2 min walk
  • ‪Ks休闲酒吧 - ‬6 min walk
  • ‪天福源度假酒店 - ‬2 min walk
  • ‪临海咖啡厅 - ‬2 min walk
  • ‪三亚湾银韵海景度假村 - ‬16 min walk

About this property

Holiday Inn Resort Sanya Bay by IHG

Upscale family-friendly hotel located in Tianya District
You can look forward to free water park access, shopping on site, and a coffee shop/cafe at Holiday Inn Resort Sanya Bay by IHG. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), a free shopping center shuttle, and an electric car charging station
  • Tour/ticket assistance, concierge services, and a vending machine
  • A gift shop, a banquet hall, and local meal delivery service
Room features
All 452 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Free toiletries and hair dryers
  • 45-inch LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Russian

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8.2 out of 10, Very Good, 103 reviews
The price is SAR 243
SAR 283 total
includes taxes & fees
1 Apr - 2 Apr
Four Points by Sheraton Hainan, Sanya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 148 for adults and CNY 74 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Free water park access
  • Health club
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • No elevator (single level property)
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 260.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 74 for children
  • Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Resort Sanya Bay
Holiday Inn Sanya Bay
Holiday Inn Sanya Bay Resort
Sanya Bay Holiday Inn
Sanya Bay Resort
Holiday Inn Resort Sanya Bay Hainan
Holiday Inn Sanya Bay Hotel Sanya
Sanya Holiday Inn
Sanya Holiday Inn
Holiday Inn Resort Sanya Bay Hainan

Frequently asked questions

Does Holiday Inn Resort Sanya Bay by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Holiday Inn Resort Sanya Bay by IHG?

As of 17 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Sanya Bay by IHG on 31 Rabiʻ I 2025 start from $91.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Sanya Bay by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Sanya Bay by IHG?

Limited spots are available.

What time is check-in at Holiday Inn Resort Sanya Bay by IHG?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Resort Sanya Bay by IHG?

Check-out is at noon.

Where is Holiday Inn Resort Sanya Bay by IHG located?

Nestled on the beach, this Tianya District hotel is 3 mi (4.8 km) from Jingrun Pearl Museum and 3 mi (4.9 km) from Coconut Dream Corridor. Tianya Haijiao and Sanya Bay are also within 9 mi (15 km).

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Holiday Inn Resort Sanya Bay by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 118 reviews
Rating 8 - Good. 55 out of 118 reviews
Rating 6 - Okay. 22 out of 118 reviews
Rating 4 - Poor. 7 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent for families with kids. Spacious room, excellent service and great food! You can find kids friendly facilities everywhere. Moreover, Butler Service is awesome. The butler provides prompt responses, demonstrates high efficiency, and is always willing to fulfill requests. An exceptional service experience!
Stayed 2 nights in Dec 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to spend a good weekend
Stayed 2 nights in Oct 2023

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was really nice stay. But there’s no other restaurant to eat and you need to cross the road if you would like to swim in the sea. I would love to come back one day
Stayed 4 nights in Mar 2024

8/10 Good

douglas

Liked: Cleanliness
didn't like poor food choices for evening meals
Stayed 21 nights in Jan 2025

8/10 Good

Chen Ying

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay over 5 nights. Kids loved the pool and hot tub. Room and amenities were just what we needed. Check in had a slight bump when the hotel had a differing record as compared to what we booked on Hotels.com. Was resolved pretty quickly though. Also, after day 2, the hotel provided one child’s breakfast for free instead of making us pay for that fifth person (with the other four of us free) - since we were staying for 5 nights.
Stayed 6 nights in Dec 2021

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Close beach, great pool, great service, great food!
Stayed 2 nights in Jul 2021

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
空调开阳台门就无法启动，出现几次这样的情况，早上要求来处理，下午了都没来，其他的都还行。
Stayed 2 nights in Jun 2020

10/10 Excellent

Jane, Toronto, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a excellent place to stay, breakfast is great. Staffs of the hotel is friendly and helpful. I will stay in this hotel again in Santa.
Stayed 4 nights in Nov 2019
This review was submitted before 2018 and has not been verified.

6/10 Okay

CHI KEUNG

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is in a need of a major refurbishment, the room and public areas are worn. Good location close ti the sea.
This review was submitted before 2018 and has not been verified.

8/10 Good

chi ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Haorld

Liked: Cleanliness
I reserved 4 days for this trip. I arrived on February 26, and I want to cancel 27 reservation only because I was invited by my friend go to another place. But the hotel manager said he can't change. If I changed, I must go back your hotel.com. System. I don't know that is your rules or they're excuse? Eventually, I paid 700RMB but I don't use.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
非常糟糕的酒店，差得不能再差了！a worst hotel in IHG
这并非第一次入住Holiday Inn, 但是是我注册完会员后的第一次入住，因为是其他网站的会员积分换的一晚酒店，所以并没有在IHG上面预订。但是遇到了我这么多次旅行中最烂的一间酒店。虽然酒店的硬件上各方面都很好，包括环境 装修 房间 清洁度，但是服务确实糟糕到不能再糟糕. 首先是前台check-in，礼宾部很及时的帮我拿了行李，放到一条队伍上让我等候排队，期间我前面只有一个顾客在办理入住手续，我后面并无其他顾客等候。当轮到我的时候，工作人员告知我并非精英会员不可以排这条队，但我说是礼宾部引导我排这里的，而且行李也都放在这边了后面也都没有人可否在这边办理，但是工作人员非常坚决的反对，要求我一定要换隔壁的柜台，于是我只能带着一堆行李去旁边的柜台。 其次是大堂吧，我在大堂吧消费了2次，给我的经历就是10台左右的顾客，但是只有2个工作人员，一杯咖啡需要等超过半个小时，而且刷完卡之后，签账单掉地上了，工作人员看到但是就直接走了。 然后最糟糕的就是岭南中餐厅了，当晚进去的时候，工作人员A告知没位置了，需要等，但是我进去了发现有一张空台没人坐，一张台还没有收拾。我发现有空台后，工作人员B告诉我可以坐下，坐下后另一个工作人员C告诉我这张台不可以坐，我问为什么，他说就是不可以坐，然后B说可以坐外面的台，但是坐下之后发现没有等，然后当班经理进来告诉我们外面不能坐没有灯（但是我们吃到一半的时候发现外面是有灯的而且有人在那里坐着，并非经理说的没灯）.然后经理要求我们在门口等要等他们收拾好桌子再进去，这一收拾就15分钟以上，后来发现里面只有9张台的顾客，但是超过了9个工作人员，只有一个是真正在做事的，其他都在假装很忙，端着东西从厨房出出进进但是基本没人留守大厅。经理告知用餐需要等40分钟，但是进去发现根本没有完全坐满，很难想象为什么要等这么久。其中对面桌子收拾台面的那个人每次就收拾一两样东西进去，收拾了好多次才收拾完。上菜也是非常糟糕，我么点了双人套餐，等上菜了还没上碗具，催了两次才上了水壶，菜单是茶两位，其实是白开水而已。闷鸭锅里面全都是骨头，基本没有肉。就算吃完饭都还没有摆好餐垫。要求买单的时候，发现整个餐厅没有一个工作人员，要叫了很久才有人出来。然后旁边的一桌俄罗斯家庭，点了几个炒饭跟汉堡估计等了超过半小时都还没好，已经非常愤怒，要求餐厅送他几瓶啤酒当赔罪。另一边的华裔家庭，比我们早进来，等到我们吃完他们还没上齐菜，只上了两个炒饭，他们已经非常愤怒不想吃剩下还没上的饭菜了。然而对面比我们迟来的一对夫妇，由于点了价格贵的龙虾套餐，上菜速度非常的快，在我们吃完都上齐了，而华裔家庭才上了一半的菜。这种服务态度别说三星酒店，连外面的大排档都比你们的好！！！
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
하이난 홀리데이
무난했습니다 중국호텔은 저렴해서 좋은데 급하게 예약하느라 가격이 쫌 든거 같습니다 그래도 전반적으로 문제는 없었습니다
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recommended unless u make the renovations and better training on the services
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

This review was submitted before 2018 and has not been verified.

4/10 Poor

Ho wing

Disliked: Cleanliness, property conditions & facilities, room comfort
只能說我輸了的一間酒店
大堂櫃位員有一個員工,而且工作速度很慢,整間酒店都有怪怪味道,房間的電視全是雪花看不到,洗手間會有奇怪異味散發,用餐大堂的地板有蟑螂屍體,服務員完全沒有處理,酒店一帶沒有其他食飲設施,酒店唯一可取之處就只是離機場很近,價錢是便宜但我不會再來.
This review was submitted before 2018 and has not been verified.

6/10 Okay

William, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
OK for stay and going around
Location is average in Sanya Bay. Close to the airport and taxi fare is not high. Quite a distance to city centre but bus routes are convenient and cheap. Watch out for bus services as some routes close early at around 7pm and some routes do not go beyond to hotel's area after 4pm. Hotel is a bit old but still clean and comfortable. Pool is good. The beach outside is beyond our expectation. It was small and no water activities suitable. Food provided by the hotel is average but price is reasonable. Hotel's website mentioned about Spa and massage services but there were none! Hotel staff told the Spa centre was closed last year! Very disappointed.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ka Wah, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
The decoration of this resort is old but clear. Service manner of the reception is not so good but the staffs' service manner of the restaurant are good.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
close to the beach, nice pool
Staff is helpful but English skills are minimum. Dont forget the iPhone translation app.
This review was submitted before 2018 and has not been verified.

8/10 Good

vivian, 香港

Liked: Staff & service, room comfort
不錯的酒店
附近沒有其他吃的地方,要走十分鐘才有.酒店去市區的免費接駁巴士,每天只有一班出去,一班回來,太少了!希望會增加班次.酒店的餐廳很貴!酒店的位置靠近海邊的!服務員也很nice,有問題也會解答.酒店是不錯的選擇,很適合渡假,我們的房間是面向鳳凰國際機場的,雖然不是面向海邊,但下次還會再來住宿.
This review was submitted before 2018 and has not been verified.

8/10 Good

MEI HING, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Hotel locates at quiet area with a nice beach. Can see sun rise and sun set on the beach. There is bus stops right outside the hotel. Buses go to the downtown or some travel spots. Hotel have a good swimming pool and have some quiet small areas which provide adults having relaxing rest. Good buffet breakfast. The hotpot and seafood buffet dinner is fair with not so fresh seafood.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Good for relaxing and beach access
The hotel is a good place to relax by the pool and go to the beach. It is not in the heart of the action and restaurants are limited. It is about, because of traffic, 20-30 minutes by taxi to the action. So, if you are looking to be in the busy activities stay closer to Phoenix Island or Yalong Beach. But, If you are looking to relax in a quiet atmosphere with a nice pool then this hotel is great.