Grand Hyatt Sanya Haitang Bay Resort and Spa

5.0 star property
Stylish beach retreat with 3 outdoor pools

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Photo gallery for Grand Hyatt Sanya Haitang Bay Resort and Spa

Aerial view
Poolside bar
3 outdoor pools, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping
  • Gym
The current price is SAR 540
SAR 630 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 56 of 56 rooms

Villa, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
  • 380 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Family Suite, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Room, 2 Twin Beds, Ocean View (Kid Theme)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (Grand)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Oceanfront

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Oceanfront

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms (Huan)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 380 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Grand Suite, Ocean View (Executive)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 300 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Ocean View

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Private Pool

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Ocean View (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 140 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

2 Twin Beds Ocean Front With Club Access

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room (Pool)

  • Sleeps 2
  • 1 Queen Bed

Family Friendly Suite - 2-Bedroom, Sea-View

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Sea-View Family Two-Bedroom Interconnecting Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

2 Twin Beds Ocean View With Club Access

  • Sleeps 2
  • 2 Twin Beds

Presidential Suite - 2-Bedroom, Sea-View (Pool)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite - Sea-View

  • Sleeps 2
  • 1 Queen Bed

Royal Suite - 3-Bedroom, Sea-View

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Ocean View Room - King Bed

  • Sleeps 2
  • 1 Queen Bed

Ocean Front Room - Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Family Friendly Themed Room - Sea-View

  • Sleeps 2
  • 2 Twin Beds

Guestroom - Sea-View (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

Renovated Luxury Two-Bedroom Pool Villa - Private Heated Pool

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

2 Twin Beds With Club Access

  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite - Sea-View

  • Sleeps 2
  • 1 King Bed

Superior Ocean View Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Suite - Sea-View

  • Sleeps 2
  • 1 King Bed

Grand Room - Twin Bed

  • Sleeps 2
  • 2 Twin Beds

1 King Bed Ocean Front With Club Access

  • Sleeps 2
  • 1 Queen Bed

Premier Family Suite - 2-Bedroom, Sea-View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Ocean Front Room - King Bed

  • Sleeps 2
  • 1 Queen Bed

1 King Bed With Club Access

  • Sleeps 2
  • 1 Queen Bed

Ocean View Room - Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Four-Bedroom Skyline Sea-View Pool Villa

  • Sleeps 8
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

Grand Hyatt Deluxe Family Twin Room

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

Full Sea-View Family Two-Bedroom Interconnecting Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Full Sea-View Family Two-Bedroom Suite With Private Heated Pool

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Renovated Luxury Three-Bedroom Pool Villa - Private Heated Pool

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

Deluxe Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

Duplex Family Theme Villa With 2-Bedroom - Exclusive Children's Slide

  • Sleeps 3
  • 2 Twin Futons and 1 Queen Bed

Deluxe Suite (Pool)

  • Sleeps 2
  • 1 Queen Bed

Grand Room - King Bed

  • Sleeps 2
  • 1 Queen Bed

Full Sea-View Family Three-Bedroom Interconnecting Suite

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the neighborhood

Map
No. 68 Haitang North Road, Haitang Bay, Sanya, Hainan Province, 572013

What's nearby

  • China Duty Free Sanya Duty Free Shop - 5 min drive
  • Haitang Bay - 8 min drive
  • Wuzihzhou Island Beach - 11 min drive
  • Yalong Bay - 27 min drive
  • Yalong Bay Tropical Paradise Forest Park - 27 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 34 min drive

Restaurants

  • ‪海天一色餐厅和酒吧 - ‬5 min drive
  • ‪Fruitdrinks - ‬5 min drive
  • ‪民生威斯汀度假酒店 - ‬5 min drive
  • ‪揽月海鲜餐厅 - ‬9 min walk
  • ‪萨斯贝卡烧烤西餐厅 - ‬9 min drive

About this property

Grand Hyatt Sanya Haitang Bay Resort and Spa

Luxury family-friendly hotel near Haitang Bay
Located close to Wuzihzhou Island Beach, Grand Hyatt Sanya Haitang Bay Resort and Spa provides golfing on site, free water park access, and a swim-up bar. With amenities like a white sand beach and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to reflexology, a massage, or a body scrub at Huan SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Yoga classes and Pilates classes are offered at the health club; Grand Hyatt Sanya Haitang Bay Resort and Spa also has a poolside bar, a rooftop terrace, and shopping on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Express check-out, a children's club (surcharge), and a TV in the lobby
Room features
All 435 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, balconies, and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • GRAND CAFÉ
  • YU CUN
  • THE POOL GRILL
  • THE LOUNGE
  • Grand Club

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golfing
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (9688 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Cable/satellite channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 1341.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 1341.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Sanya Haitang Bay Resort
Grand Hyatt Haitang Bay Resort
Grand Hyatt Sanya Haitang Bay
Grand Hyatt Haitang Bay
Grand Hyatt Sanya Haitang Bay Resort Spa
Hyatt Sanya Haitang Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort Spa
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel
Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Frequently asked questions

Does Grand Hyatt Sanya Haitang Bay Resort and Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Hyatt Sanya Haitang Bay Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Self parking and valet parking are free at this property.

What time is check-in at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Check-in start time: noon; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Sanya Haitang Bay Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hyatt Sanya Haitang Bay Resort and Spa located?

This family-friendly Sanya hotel is located by the ocean, within 3 mi (5 km) of Wuzihzhou Island Beach and Haitang Bay. Shenquangu Hot Spring Park and Yalong Bay are also within 16 mi (25 km).

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Grand Hyatt Sanya Haitang Bay Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 143 reviews
Rating 8 - Good. 52 out of 143 reviews
Rating 6 - Okay. 4 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to spend your vacation.
Stayed 2 nights in Nov 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
We spent all our time at the Edition, up the road.
Stayed 7 nights in Jul 2022

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff were nice, friendly, and helpful. Room was clean. Hallways and most common areas are open air so no conditioning. It’s hot and humid.
Stayed 7 nights in Jun 2024

4/10 Poor

Yuen Mei Tammy

Stayed 2 nights in Aug 2023

10/10 Excellent

SHULUAN

Stayed 3 nights in Mar 2023

4/10 Poor

Kin Hung

Stayed 2 nights in Feb 2023

10/10 Excellent

song-min

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒!!!
这家酒店超级棒!尤其适合带小孩子的家庭,基本上进去就不用出来了,水上乐园,恒温泳池可以足足玩一天,酒店早餐很有秩序,种类丰富,各项服务都很周到。
Stayed 1 night in Jan 2022

8/10 Good

Xing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海棠湾很不错的一家酒店,吃饭方便
整体上来说酒店很不错,房间很大,房间用品不错,设施也很新,房间的浴缸很大,阳台很大,早餐非常丰盛。 不足的是泳池离酒店有点远,泳池偏小,没有太多景观,沙滩很好,但是风浪很大,没有太多的水上活动。 酒店直通食街,吃的选择比较多,但里面的超市价格黑贵。
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Weng Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Hing wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的推介
酒店房間整潔舒適,環境配套也一流,但前台工作人員工作效率稍低,單單Check in 花了半個小時,還等到18:00才有房間Check in
Stayed 1 night in Jun 2021

10/10 Excellent

Yong

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Changyu

Liked: Staff & service
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2020

10/10 Excellent

yingyi

Stayed 2 nights in Dec 2020

10/10 Excellent

hongru

Stayed 2 nights in Nov 2020

4/10 Poor

Tourist, Guangzhou

Liked: Staff & service
Disliked: Cleanliness
Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in the pillow. I found that my left cheek is swollen and itchy when I sleep. There is a problem with the drainage of the bathroom. I have the same problem when I change my room. It was not a pleasant experience.
Stayed 2 nights in Sep 2020

10/10 Excellent

PUIYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
非常好的一次經驗,房間大氣漂亮,非常舒適貼心,他的泳池設備,親子池也非常好玩,沙灘乾淨漂亮,之後有機會願意再來
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for families
Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.
Stayed 6 nights in Jul 2020

8/10 Good

MMM, Living in Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.
Stayed 8 nights in Jul 2020

10/10 Excellent

RUOYU

Stayed 1 night in Jun 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020