Find hotels near Santuario Cerro Tepeyac, San Rafael del Norte

"All the staff very professional and courteous"

"Hotel is beautiful, surrounded with lots of nature, personnel is friendly. "

"Limpio, agradable y familiar "

"Todo"

"The ad says washer and dryer but when you get there they tell you it's not for guests but you can use it. I used it for one wash and it took all the water in the tank so for the rest of the day we had no water. They came to fix it and it took until 10pm the following day. The owner of the property Sebastian then claimed we were not supposed to use the washer and it was our fault the water ran out. My shirt and underwear were ruined because of sludge pumped into the washer. The owner Sebastian would not compensate for this claiming we were not supposed to use the washer. Why advertise it then? If you are told it has hot water don't believe it, it only lasts 30 seconds. The place is very run down and not clean. Pancake like pillows and sheets worn thin and no blankets. I would like to have this property removed from Vrbo but they were not much help either, siding with the owner. STAY CLEAR OF THIS PLACE, YOY HAVE BEEN WARNED. RENT AT YOUR OWN DISCRETION. I FEEL MISLED AND CHEATED AND SEBASTIAN DOESN'T CARE ABOUT ANY OF THIS EXCEPT TAKING YOUR MONEY! VRBO ALSO DOESN'T CARE into the washer. It turned out that "

"Amazing property and location, there were some minor inconveniences but nothing to stress about. Downstairs showerhead needs to be replaced and I had issues turning off the living room lights. It's a dimmer switch and sometimes it would not go to the off position. Again, nothing to stress about but worth mentioning. I wish I had tools to tidy up some stuff 😅 TP holder on upstairs bathroom needs to be tightened as well as toilet seat."