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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Hotel with a fitness center, steps from Gonzaga Beach

Choose dates to view prices

Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, sun loungers
Reception hall
Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Outdoor pool, sun loungers
Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Gym
  • Air conditioning
The current price is SAR 209
SAR 234 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Studio Suite

Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Studio Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Separate bathtub and shower
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio Suite

Highlights

Private indoor hot tub
Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
2 bathrooms
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003

What's nearby

  • Gonzaga Beach - 1 min walk - 0.2 km
  • Boqueirao Beach - 3 min walk - 0.3 km
  • José Menino Beach - 10 min walk - 0.9 km
  • Santos Harbor - 5 min drive - 5.4 km
  • Ponta da Praia Beach - 8 min drive - 3.1 km

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Pandeló Café - ‬2 min walk
  • ‪Fast Grill - ‬3 min walk
  • ‪Barão Chopperia - ‬1 min walk
  • ‪Cadillac City Cafe - ‬3 min walk
  • ‪Brunella Confeitaria - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Upscale hotel near Gonzaga Beach
Consider a stay at Parque Balneário Hotel Santos by Castelo Itaipava and take advantage of a poolside bar, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. Free WiFi in public areas is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Valet parking (surcharge), concierge services, and smoke-free premises
  • Laundry services, luggage storage, and a banquet hall
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like safes and minibars.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

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9.4 out of 10, Exceptional, 965 reviews
The price is SAR 402
SAR 453 total
includes taxes & fees
18 May - 19 May
Sheraton Santos Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hospital bed
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

No, pets are not allowed at this property.

How much is parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Valet parking is available for BRL 35.00 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-out is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps from Gonzaga Beach, Flag Square, and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

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Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1010 reviews
Rating 8 - Good. 259 out of 1010 reviews
Rating 6 - Okay. 71 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 25 out of 1010 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great place, elevators are not good though
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Disliked: Cleanliness

Good location, but not a 4 stars

Good location, but old hotel, no real maintenance in the room, no real sea view, the hotel is ok but definitely not a 4 stars hotel, maybe just an old 3 stars
Stayed 2 nights in Oct 2024

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a big balcony. Clean and comfortable. Just wished the bar would stay opened later. It was closed at 10pm. The room service was very good.
Stayed 1 night in Nov 2024

8/10 Good

Paulo

Liked: Cleanliness, staff & service, room comfort

Boa

Boa
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast. The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Stayed 1 night in Oct 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Stayed 1 night in Nov 2024

8/10 Good

Martin Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mmmm regular
Stayed 1 night in Sep 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

2/10 Terrible

Terezinha

Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

6/10 Okay

Thiago

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly room
Stayed 1 night in Sep 2024

8/10 Good

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, from the location to the amenities insides! The breakfast every morning was abundant and delicious and the staff even catered to us when our kids woke up a little late. The kids space inside was so fun along with the rooftop pool, with beautiful views! The location right across from the beach was perfect and having the mall attached (also with fun kids spaces) was just the right touch for our family. My only complaint is that the hotel staff expected birth certificates for our kids, which we obviously don’t carry with us. Also, the bathroom was a little musty due to no functioning fan, not sure if it was just our room.
Stayed 3 nights in Aug 2024

8/10 Good

Rohanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos Gustavo

Stayed 1 night in Mar 2025

8/10 Good

Susana

Stayed 1 night in Feb 2025

2/10 Terrible

CARLOS FRET

Stayed 2 nights in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso ❤️❤️❤️
Stayed 1 night in Feb 2025

8/10 Good

Cintia Taves

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Marcelo

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Vale pela localização

Bem localizado, piscina na cobertura com linda vista, fotos do quarto correspondem ao site, excelente chuveiro, porem desconfortável em alguns sentidos: quartos limpos porem usam algum produto no chão q deixa aquela sensação meio engordurada, apenas 2 elevadores que não dão conta, sempre com fila e pequenos, para desembarcar malas pois fica em rua movimentada, estacionamento com valet R$35 por dia, esquecemos uma valise e ao pedir o carro para pegar o manobrista bufou qdo não peguei as chaves e apenas abri o porta malas e peguei a valise, pia do banheiro entupida, teto do corredor com humidade e ficava caindo pedacinhos bem na frente da nossa porta), travesseiros um pouco altos e pouco macios. Cafe da manhã farto, com frutas, salada de frutas, banana da terra grelhada, etc
Stayed 2 nights in Jan 2025

2/10 Terrible

MAURO

Stayed 4 nights in Jan 2025