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Monte Serrat Hotel

3.0 star property
Hotel in Santos with 2 spa tubs and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Monte Serrat Hotel

Hallway
Standard Triple Room | Minibar, in-room safe, blackout drapes, free WiFi
Minibar, in-room safe, blackout drapes, free WiFi
Lobby lounge
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
The price is SAR 170
SAR 172 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Room
Hotel Caiçara
Breakfast included
Free WiFi
Air conditioning
Housekeeping
8.2 out of 10, Very Good, (62)
The price is SAR 172
SAR 176 total
includes taxes & fees
24 Nov - 25 Nov
Hotel Caiçara

About the neighborhood

Map
Rua Bittencourt, 130, Santos, SP, 11013-300

What's nearby

  • Santos Historical Streetcar - 13 min walk - 1.1 km
  • Santos Harbor - 8 min drive - 7.9 km
  • Gonzaga Beach - 15 min drive - 4.5 km
  • Boqueirao Beach - 16 min drive - 4.6 km
  • Jose Menino Beach - 17 min drive - 4.6 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 76 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬3 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Domitila Confeitaria Café - ‬2 min walk
  • ‪Luiz XV Restaurante, Lanchonete e Pizzaria - ‬4 min walk
  • ‪Qui Panquecas - ‬6 min walk

About this property

Monte Serrat Hotel

Hotel near Santos Harbor
Take advantage of a free breakfast buffet, an arcade/game room, and laundry facilities at Monte Serrat Hotel. For some rest and relaxation, visit the sauna or the 2 spa tubs. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • Free self parking
  • Laundry services, a porter/bellhop, and a billiards/pool table
  • A banquet hall, luggage storage, and multilingual staff
Room features
All 92 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

Is Monte Serrat Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Monte Serrat Hotel?

Self parking is free at this property.

What time is check-in at Monte Serrat Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Monte Serrat Hotel?

Check-out is at noon.

Where is Monte Serrat Hotel located?

Located in the heart of Santos, this hotel is within a 15-minute walk of House of the Train Bellco, XV de Novembro Street, and Igreja Matriz. Santos Historical Streetcar and Cafe Museum are also within 15 minutes. Conselheiro Nébias Station is 28 minutes by foot.

Monte Serrat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 123 out of 373 reviews" "
Rating 8 - Good. 124 out of 373 reviews" "
Rating 6 - Okay. 72 out of 373 reviews" "
Rating 4 - Poor. 28 out of 373 reviews" "
Rating 2 - Terrible. 26 out of 373 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

6/10 Okay

Fernando Augusto

Business traveler
Disliked: Room comfort
Precisa de adequações.
Foi uma escolha para estadia conveniente. Iria atender um cliente logo pela manhã , e o hotel fica bem próximo.
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Stayed 1 night in Aug 2024

2/10 Terrible

Yasmin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Claudinei Santos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente localização para os locais onde eu precisava ir. Quarto grande, cama super confortável, chuveiro uma delícia com jato bem forte. Ótimo horário de café da manhã. Ótimas dependências. Pontos a melhorar: ter sabonete líquido no banheiro para lavar as mãos, atualizar a TV do quarto, pois não é smart. Ao redor do hotel é uma região mais deserta, não tem restaurantes, você pode almoçar/jantar no hotel, pedir um IFood ou sair para comer em outro local. Mas no geral é muito bom, passei apenas um final de semana que me atendeu super bem.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Estadia desconfortável! fiquei em um quarto ao lado do ar condicionado que fazia barulho 24h, além disso os travesseiros eram bem duros e precários. Quarto bem grande, mas falta cuidado nos detalhes, verifica-se serviço de rejunte mal feito, chuveiro antigo, parede suja, dentre outros detalhes.
Stayed 1 night in Jul 2024

10/10 Excellent

Leila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Maria Cristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Ana Paula Domingues

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
A minha estadia foi ruim. O hotel está situado numa região péssima. Vila Ema, se eu não me engano, é Centro Antigo. As ruas ao seu redor estavam em obra. A garagem com vagas apertadissimas estava lotada no sábado quando cheguei do evento. As paredes do quarto são sujas. A cama é desconfortável. A pia do banheiro estava entupida. A noite ouvia muitos baralhos, batidas nas portas ao lado. Estava sozinha e senti medo. Não gostei. Minha experiencia foi péssima. Não volto e não indico. Estava participando de um evento no Centro de Convenções de Santos. A estadia saiu no nome do meu filho porque paguei com o cartão dele, mas me hospedei sozinha.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024

8/10 Good

Eliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Razoável
Stayed 1 night in Jun 2024

8/10 Good

Vinicius

Business traveler
Liked: Cleanliness, staff & service, room comfort
A Região é antiga , a cidade e antiga , boa localização para mim , estava próximo ao meus compromissos . Garagem apertada . Limpo . Com água quente disponível . Excelente relação custo benefício para uma viagem rápida .
Stayed 1 night in Jul 2024

8/10 Good

Josiane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, limpo, funcionários cortes, café da manhã precisa melhor organização.
Stayed 1 night in Jun 2024

10/10 Excellent

Horrana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom de modo geral
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno Cesar

Stayed 3 nights in Jun 2024

10/10 Excellent

Doriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024