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Sheraton Santo Domingo Hotel

4.0 star property
Pet-friendly hotel with free valet parking connected to a shopping center in Santo Domingo

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Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Junior Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, minibar, in-room safe
View from property
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Housekeeping
The current price is SAR 446
SAR 571 total
includes taxes & fees
15 Feb - 16 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Catalonia Santo Domingo

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,486 reviews
The price is SAR 390
SAR 499 total
includes taxes & fees
28 Feb - 1 Mar
Catalonia Santo Domingo

About the neighborhood

Map
365 George Washington Avenue, Santo Domingo, 10205

What's nearby

  • Malecon - 1 min walk
  • Guibia Beach - 18 min walk
  • Calle El Conde - 19 min walk
  • Columbus Park - 3 min drive
  • Sambil Santo Domingo - 4 min drive

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • ‪Villar Hermanos - ‬6 min walk
  • ‪Adrian Tropical - ‬8 min walk
  • ‪Terraza Napolitano - ‬10 min walk
  • ‪El Conuco - ‬8 min walk
  • ‪New Jersey Drink Liquor Store - ‬9 min walk

About this property

Sheraton Santo Domingo Hotel

Upscale hotel near Malecon
You can look forward to a poolside bar, a terrace, and shopping on site at Sheraton Santo Domingo Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Cafe Casabe Restaurant, offers breakfast, lunch, dinner, and ocean views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (5355 square feet of space)
  • Meeting rooms - 13

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Does Sheraton Santo Domingo Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Santo Domingo Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 30 lbs per pet.

How much is parking at Sheraton Santo Domingo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Sheraton Santo Domingo Hotel?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Sheraton Santo Domingo Hotel located?

Located in Gascue, this hotel is within a 5-minute walk of Malecon and Grand Casino Jaragua. El Obelisco Macho and Hostos Park are also within 10 minutes. Joaquin Balaguer Station is 22 minutes by foot and Casandra Damiron Station is 28 minutes.

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place and wonderful staff, but the “upgrade” to have access to the lounge is not worth it. We were told there were 24 hour complimentary snacks, but there aren’t. If you miss the short window where snacks are provided there is nothing there but an apple.
Stayed 1 night in Feb 2025

10/10 Excellent

peter, blue point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel in Santo Domingo. Polite and helpful staff, nice lobby bar with good menu.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place, staff is good very friendly,place is also also guest friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

mitul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a great view of the ocean. The hotel is older but very well kept. The staff is really good. I would stay there agin for sure.
Stayed 2 nights in Dec 2024

8/10 Good

Stuart, West Bloomfield

Stayed 1 night in Jan 2025

2/10 Terrible

Zhihua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guest in the next room played loud music at 2am. The hotel could not handle it well.
Stayed 2 nights in Dec 2024

10/10 Excellent

leandro

Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness
Services was great, one suggest is microwave in rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Fernando, Los Angeles

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Delayed check-out service. No support staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yahaira

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay at this hotel again for sure, clean a comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and check out process is to long. They didn’t keep a credit card for incidentals and I was told that “ I didn’t have credit “ so I had to go back and ask for them to take a credit card so I could use the bars, restaurants etc!
Stayed 2 nights in Nov 2024

6/10 Okay

Jie Liang Wu, Brooklyn Ny

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff friendly but hotel room condition was old , water was not enough for shower
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel the pool everything was good but the breakfast was nasty
Stayed 2 nights in Sep 2024

10/10 Excellent

anderson johanny, Sosua

Stayed 1 night in Jun 2024

6/10 Okay

Pablo

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin Jerome

Liked: Amenities
l had a pleasant stay. All the were attentive and professional even the maid service. The location with a wonderful ocean walking park was a highlight. Just be careful crossing the extremely busy street. I’d recommend a stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anania, Yonkers

Stayed 2 nights in Oct 2024

8/10 Good

Ketty

Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Stayed 2 nights in Sep 2024

6/10 Okay

Rosa, Round Rock

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had to get into an argument due to the number of people in the reservation , according to Sheraton Santo Domingo , there is an extra charge for a 2nd person in the room , this is the first time in all my years of traveling and using marriott or sheraton properties that such policy is mentioned , even thohg I checked and expedia gives the exact same rate for 1 or 2 persons in the room !
Stayed 1 night in Oct 2024

6/10 Okay

JONATHAN, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ricdamis

Business traveler, Traveled with family
Liked: Staff & service
Parking is an issue. Noise from the city is also an issue. Otherwise good hotel for travelers on a business trip or just transitioning through the city. There is a Casino connected to the property, making lots of noise on weekends.
Stayed 1 night in Sep 2024