Calle El Conde, Esquina Hostos, Santo Domingo, 01, 10211
What's nearby
Calle El Conde - 1 min walk
Columbus Park - 1 min walk
Cathedral of Santo Domingo - 2 min walk
Malecon - 7 min walk
Sambil Santo Domingo - 4 min drive
Getting around
Manuel de Jesus Abreu Galvan Station - 5 min drive
Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive
Restaurants
Jalao - 2 min walk
Restaurante Conde de Peñalba - 1 min walk
Pizzarelli - 2 min walk
Curcio Pizza al Taglio - 4 min walk
Casa Barista - 2 min walk
About this property
Novus Plaza Hodelpa
Hotel near Malecon
At Novus Plaza Hodelpa, you can look forward to a nightclub, an airport shuttle, and a grocery/convenience store. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities like mountain biking. A terrace, shopping on site, and dry cleaning/laundry services are available to all guests.
Other perks at this hotel include:
Bike rentals, a roundtrip airport shuttle (surcharge), and free newspapers
A 24-hour front desk, multilingual staff, and meeting rooms
A porter/bellhop, a gift shop, and tour/ticket assistance
Room features
All 96 rooms boast comforts such as air conditioning, as well as thoughtful touches like safes and room service.
Extra amenities include:
Showers and hair dryers
TVs with cable channels
Property amenities
Parking and transportation
Roundtrip airport shuttle (surcharge)
Food and drink
1 restaurant
1 bar
Room service available
Things to do
Bicycle rentals
Fitness center
Mountain biking
Nightclub
Shopping
Family friendly
Babysitting services
Cribs/infant beds available
Grocery/convenience store
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Guest services
24-hour front desk
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Terrace
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
TV in lobby
Room amenities
Bedroom
Air conditioning
Cribs/infant beds available
Bathroom
Hair dryer
Shower
Entertainment
Cable channels
TV
Food and drink
Refrigerator
More
Safe
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.
Access methods
Staffed front desk
Pets
Pets allowed
Children and extra beds
Children are welcome
Cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Hotel
Hotel Mercure Comercial
Mercure Comercial Santo Domingo
Mercure Comercial
Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo
Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel
Hotel Hotel Mercure Comercial Santo Domingo
Hotel Mercure Comercial Santo Domingo Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Hotel Mercure Comercial Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo
Frequently asked questions
Is Novus Plaza Hodelpa pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at Novus Plaza Hodelpa?
Check-in begins at 3 PM.
What time is check-out at Novus Plaza Hodelpa?
Check-out is at noon.
Does Novus Plaza Hodelpa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Novus Plaza Hodelpa located?
Located in Zona Colonial, this hotel is within a 10-minute walk of Calle El Conde and Malecon. Casino Colonial and Regional Museum of Archaeology are just steps away.
Novus Plaza Hodelpa Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 92 out of 612 reviews" "
10 - Excellent
92
Rating 8 - Good. 231 out of 612 reviews" "
8 - Good
231
Rating 6 - Okay. 171 out of 612 reviews" "
6 - Okay
171
Rating 4 - Poor. 76 out of 612 reviews" "
4 - Poor
76
Rating 2 - Terrible. 42 out of 612 reviews" "
2 - Terrible
42
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
6/10 Okay
cassandra, Redcliff
12 September 2016
Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo
The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.
Verified traveler
6/10 Okay
Oscar, wilton manors FL
23 June 2016
Liked: Room comfort
Incomunicado stay
I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer.
Will Not go back again.
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag.
The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11").
Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.
Worst hotel ever. Dirty, bad service. Bad matrass.
Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!
Hotel is in the Colonial Area of the city. Close to shopping and restaurants.
Jose
6/10 Okay
peter, port au prince
16 April 2016
Liked: Cleanliness
Middle of Zona colonial
Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .
peter
2/10 Terrible
Mary anne, Brandon Manitoba canada
7 April 2016
Liked: Cleanliness
Disliked: Staff & service, room comfort
Our belongings were stolen from our room.
The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.
Stayed only one night arrived around 8:00 just hoping to have a good rest after a long trip but the room was so dirty and lots of hair on the floor, left over food from last occupant and then in the morning just realized there were two cellphones under my blanket (meaning that my bed was not cleaned or blankets changed before I occupy the room).
I had to wait around an hour to take a shower because there were several rooms without water including mine; faucet in the bathroom was broken and the curtain were so dirty an one of them broken. The free breakfast is joke and the wifi was not working. Please do yourself a favor and pay a bit more and stay in a real hotel.
easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.
Verified traveler
6/10 Okay
Verified traveler
27 February 2016
One of Numerous Stays Here
Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.
I prepaid for the room in full before arriving. They looked for my reservation for an hour but never found it. I had to print out the confirmation page and they still charged me again for the room. The receptionist said they would reverse charges once they receieve confirmation. The tv did not work and it took 3 calls to reception and 6 hours for someone to fix it. Internet was hopeless. The bathroom was dirty and the rooms were dingy. There was a strong odor in hallways and it felt damp. The bed was old and run down. The breakfast was actually decent but did not start at time advertised. The property needs renovated immediately
I was discriminate at the hotel restaurant, waiter did not want to bring me coffee, utensil, leaving me for last to be serve. Room was dirty, and I report it. And was told that nothing was wrong with the room. Mini-Bar was empty and refrigerator did not work either.
I let a deposit at the front desk. And still have to pay cash, whenever I consume food at the restaurant.
I live in Fl.
6/10 Okay
Verified traveler
16 February 2016
Liked: Cleanliness, staff & service
Okay for a three days staying!
It was okay experience. Did not spend much time in the hotel.