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Novus Plaza Hodelpa

2.0 star property
Hotel with a nightclub, a short walk to Malecon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novus Plaza Hodelpa

In-room safe, cribs/infant beds
Exterior
Front of property
Front of property
Dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly

Room options

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Room

El Beaterio

Breakfast included
Free WiFi
Air conditioning
24/7 front desk
9.2 out of 10, Wonderful, (341)
The price is SAR 352
SAR 431 total
includes taxes & fees
8 Dec - 9 Dec
El Beaterio

About the neighborhood

Map
Calle El Conde, Esquina Hostos, Santo Domingo, 01, 10211

What's nearby

  • Calle El Conde - 1 min walk - 0.0 km
  • Columbus Park - 1 min walk - 0.2 km
  • Malecon - 7 min walk - 0.6 km
  • Alcazar de Colon - 8 min walk - 0.7 km
  • Sambil Santo Domingo - 4 min drive - 3.4 km

Getting around

  • Manuel de Jesus Abreu Galvan Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive

Restaurants

  • ‪Jalao - ‬2 min walk
  • ‪Restaurante Conde de Peñalba - ‬1 min walk
  • ‪Pizzarelli - ‬2 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬2 min walk

About this property

Novus Plaza Hodelpa

Hotel near Malecon
At Novus Plaza Hodelpa, you can look forward to a nightclub, an airport shuttle, and a grocery/convenience store. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities like mountain biking. A terrace, shopping on site, and dry cleaning/laundry services are available to all guests.
Other perks at this hotel include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and free newspapers
  • A 24-hour front desk, multilingual staff, and meeting rooms
  • A porter/bellhop, a gift shop, and tour/ticket assistance
Room features
All 96 rooms boast comforts such as air conditioning, as well as thoughtful touches like safes and room service.
Extra amenities include:
  • Showers and hair dryers
  • TVs with cable channels

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Mountain biking
  • Nightclub
  • Shopping

Family friendly

  • Babysitting services
  • Cribs/infant beds available
  • Grocery/convenience store
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds available

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Hotel
Hotel Mercure Comercial
Mercure Comercial Santo Domingo
Mercure Comercial
Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo
Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel
Hotel Hotel Mercure Comercial Santo Domingo
Hotel Mercure Comercial Santo Domingo Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Hotel Mercure Comercial Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Frequently asked questions

Is Novus Plaza Hodelpa pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Novus Plaza Hodelpa?

Check-in begins at 3 PM.

What time is check-out at Novus Plaza Hodelpa?

Check-out is at noon.

Does Novus Plaza Hodelpa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Novus Plaza Hodelpa located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Calle El Conde and Malecon. Casino Colonial and Regional Museum of Archaeology are just steps away.

Novus Plaza Hodelpa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 612 reviews" "
Rating 8 - Good. 231 out of 612 reviews" "
Rating 6 - Okay. 171 out of 612 reviews" "
Rating 4 - Poor. 76 out of 612 reviews" "
Rating 2 - Terrible. 42 out of 612 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

cassandra, Redcliff

Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo

8/10 Good

Pedro, Curacao september 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very good location
Excellent Good restaurants. Historical and very Safe to walk around.

8/10 Good

Doris, PR

Liked: Staff & service
Vacations on RD
Food and service wonderful Plus happy hour

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for the price
good location and service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
In the old city
The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.

6/10 Okay

Oscar, wilton manors FL

Liked: Room comfort
Incomunicado stay
I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer. Will Not go back again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag. The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11"). Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.

6/10 Okay

Nada, London

Disliked: Cleanliness, property conditions & facilities
Best budget hotel around
Good location and if on a budget this is your hotel. Breakfast was poor so don't bother, although the food from the restaurant is good.

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. Dirty, bad service. Bad matrass.
Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!

8/10 Good

Rosemond, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Carol the receptionist was excellent

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Out of the way
Noisy next to the club confusing to get to i did not feel safe in the neighborhood. Seem historical but the hotel did not have parking

8/10 Good

Jose, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busiess trip
Hotel is in the Colonial Area of the city. Close to shopping and restaurants.

6/10 Okay

peter, port au prince

Liked: Cleanliness
Middle of Zona colonial
Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .

2/10 Terrible

Mary anne, Brandon Manitoba canada

Liked: Cleanliness
Disliked: Staff & service, room comfort
Our belongings were stolen from our room.
The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.

4/10 Poor

gayle, Winnipeg

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very small, mustysmelling, bed terrible.

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't punish yourself staying at Mercure
Stayed only one night arrived around 8:00 just hoping to have a good rest after a long trip but the room was so dirty and lots of hair on the floor, left over food from last occupant and then in the morning just realized there were two cellphones under my blanket (meaning that my bed was not cleaned or blankets changed before I occupy the room). I had to wait around an hour to take a shower because there were several rooms without water including mine; faucet in the bathroom was broken and the curtain were so dirty an one of them broken. The free breakfast is joke and the wifi was not working. Please do yourself a favor and pay a bit more and stay in a real hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best area in town
easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.

6/10 Okay

Verified traveler

One of Numerous Stays Here
Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.

4/10 Poor

sham01

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
I prepaid for the room in full before arriving. They looked for my reservation for an hour but never found it. I had to print out the confirmation page and they still charged me again for the room. The receptionist said they would reverse charges once they receieve confirmation. The tv did not work and it took 3 calls to reception and 6 hours for someone to fix it. Internet was hopeless. The bathroom was dirty and the rooms were dingy. There was a strong odor in hallways and it felt damp. The bed was old and run down. The breakfast was actually decent but did not start at time advertised. The property needs renovated immediately

6/10 Okay

I live in Fl., A

Disliked: Cleanliness, staff & service, room comfort
Center of Santo Domingo
I was discriminate at the hotel restaurant, waiter did not want to bring me coffee, utensil, leaving me for last to be serve. Room was dirty, and I report it. And was told that nothing was wrong with the room. Mini-Bar was empty and refrigerator did not work either. I let a deposit at the front desk. And still have to pay cash, whenever I consume food at the restaurant.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Okay for a three days staying!
It was okay experience. Did not spend much time in the hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alfredo, miami fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice staf safe neiborhod and more

6/10 Okay

roly, Maryland

Liked: Cleanliness, staff & service
This hotel is pretty good for the price, in the model of Zona colonial. You can walk and shop around