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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Escape into tranquility on the rooftop or explore nearby streets by bike then enjoy local cuisine at Skylounge.

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Gym
Down comforters, minibar, in-room safe, individually decorated
Lobby
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Gym
The current price is SAR 411
SAR 526 total
includes taxes & fees
20 Feb - 21 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Down comforters, minibar, in-room safe, individually decorated

Family Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Down comforters, minibar, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Down comforters, minibar, in-room safe, individually decorated

Traditional Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LED TV
Down duvet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.6 out of 10, Excellent, 1,001 reviews
The price is SAR 308
SAR 394 total
includes taxes & fees
15 Feb - 16 Feb
Boutique Hotel Palacio

About the neighborhood

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Quinta Dominica - 1 min walk
  • Calle El Conde - 1 min walk
  • Columbus Park - 4 min walk
  • Malecon - 5 min walk
  • Calle Las Damas - 6 min walk

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Mimosa - ‬2 min walk
  • ‪MUGADO Museo De La Gastronomia Dominicana - ‬3 min walk
  • ‪Cacharepa - ‬2 min walk
  • ‪Petrus - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Hotel near Malecon
At Luca Hotel by Heritage Residences Signature Collection, you can look forward to free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, offers lunch, dinner, and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, bike rentals, and concierge services
  • Coworking spaces, a porter/bellhop, and a front-desk safe
  • Tour/ticket assistance, a reception hall, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Restaurants on site

  • Skylounge
  • Jardín Colonial

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Roll-in shower

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luca Hotel by Heritage Residences Signature Collection?

There is free parking nearby.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 413 out of 590 reviews
Rating 8 - Good. 117 out of 590 reviews
Rating 6 - Okay. 32 out of 590 reviews
Rating 4 - Poor. 18 out of 590 reviews
Rating 2 - Terrible. 10 out of 590 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Dimitri

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Under construction. The water went out for almost a whole day. The room had a humid smell.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed twice at the Luca Hotel. The staff was all very kind and helpful. The location is close to everything in the Zona Colonial but in a quiet location. I would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

8/10 Good

Roberto, San juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as always is nice and the staff superb. The construction around the old city is well underway.
Stayed 1 night in Jan 2025

10/10 Excellent

Harrison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has literally been a home away from home for our family. Nacho has instituted an incredible culture and truly cares about making a great guest experience. The location in a well-maintained, true colonial era building makes for a stay that is hard to beat. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an old colonial building in the middle of the old city. Spotless and well appointed room overlooking an amazing central courtyard with tinkling fountains. Fantastic breakfast. Amazing staff. Free water dispenser for refilling bottles!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service maravilloso! Habitaciones limpias, comodas y frescas! No se escuchan sonidos de la calle lo que permite descansar propiamente. El staff maravilloso! Las dos Anna nos brindaron una gran atención!! Esperemos regresar pronto
Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for two nights and it was really comfortable and clean - we would totally stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander, Newburgh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy to get around.. lots of shops and restaurants near by
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The property is well-maintained and in an excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the ambiance of the place. We were there for news years and watched fireworks from the roof top. We also ordered pizza and ate on the roof top. Relaxed in the hammocks. The room was clean, breakfast provided, and a hot shower!
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and everything in walking distance!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Providenciales

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spectacular for the price. There are better hotels in the Colonial Zone but they cost twice as much. This place is a gem thats super affordable. Located in a couple hundred year old building, there is a giant mango tree that dropped mangos daily. We ate 4 or 5 a day. No pool is the downside. Breakfast is free but super super basic. Well worth the price.
Stayed 2 nights in Dec 2024

8/10 Good

Anabell, bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is nice and they staff are great
Stayed 1 night in Dec 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
General ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Frixo, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel, Long Beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was super polite and friendly. I was super happy with our stay here. Would love to be back again in the future. If we had any questions everyone was helpful and never rude or with an attitude. Our family truly appreciates the quality of service everyone gave. You have an exceptional team here. Keep up the great work.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
explore santo domingo
Excellent hotel to explore santo domingo. excellent people. excellent service.
Stayed 1 night in Nov 2024

10/10 Excellent

Emely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and I loved it, the best thing about this Hotel is the services, everyone is so friendly and welcoming you will feel like you’re at your house, will definitely go back and recommend to everyone.
Stayed 4 nights in Nov 2024

8/10 Good

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were good sizes and very clean. The manager clearly has experience in the tourist industry and was very attentive. The staff were all very pleasant. The Dominican breakfast was sufficient and set you up for the day. The only negative was that there wasn't much communal space outside of the room to relax and there is limited space to seat everyone for breakfast.
Stayed 4 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is good. I have stayed there before.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wisler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming. Both Johny and the woman ( forgot her name ) who checked me in went above and beyond. I will definitely choose this hotel for all my future visits to the DR
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Luca, the hotel is cute and well maintained, and the staff is very friendly. The breakfast was also very good! The surrounding area is lively and there’s plenty of dining options. Parking is a bit difficult, but that would be everywhere in the colonial district
Stayed 4 nights in Oct 2024