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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial hotel with free breakfast and bars

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Front of property - evening/night
Business center
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
The current price is SAR 297
SAR 380 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Traditional Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 5 min walk - 0.4 km
  • Calle Las Damas - 6 min walk - 0.5 km
  • Sambil Santo Domingo - 4 min drive - 3.4 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Maraca - ‬2 min walk
  • ‪Mimosa - ‬2 min walk
  • ‪MUGADO Museo De La Gastronomia Dominicana - ‬3 min walk
  • ‪Cacharepa - ‬2 min walk
  • ‪Petrus - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Hotel near Malecon
At Luca Hotel by Heritage Residences Signature Collection, you can look forward to free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, offers lunch, dinner, and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, bike rentals, and a porter/bellhop
  • A reception hall, outdoor furniture, and tour/ticket assistance
  • An elevator, a front-desk safe, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

Catalan, English, French, German, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luca Hotel by Heritage Residences Signature Collection?

There is free parking nearby.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

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Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 433 out of 616 reviews
Rating 8 - Good. 121 out of 616 reviews
Rating 6 - Okay. 33 out of 616 reviews
Rating 4 - Poor. 19 out of 616 reviews
Rating 2 - Terrible. 10 out of 616 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location a block from walking street in Colonial Santo Domingo. Excellent service, great room, very quiet, good breakfast, easy checkin and checkout. The porter helped us park and with our luggage. Beautiful courtyard where drinks and breakfast are served. Highly recommend.

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided excellent service. Washroom was nice, clean and functional with hot water. Bed was comfy. Location is safe. Will stay again in future trips to Santo Domingo.
Stayed 2 nights in Mar 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. The room the property are very pretty and unique. The location is awsome and staff and service are amazing!! I highly recommend you will not be dissapointed. Thank you Luca amazing staff for making our stay such a great experience!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for two nights and it was really comfortable and clean - we would totally stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy to get around.. lots of shops and restaurants near by
Stayed 1 night in Dec 2024

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana was a great host, always making sure we had all that we needed. She was on-point providing recommendations for dinning, nightlife, shopping and things to do around.
Stayed 2 nights in Feb 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very charming hotel with friendly staff. The road was under construction, it will be more convenient when finished but it did make the hotel very quiet for an urban setting.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed twice at the Luca Hotel. The staff was all very kind and helpful. The location is close to everything in the Zona Colonial but in a quiet location. I would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as always is nice and the staff superb. The construction around the old city is well underway.
Stayed 1 night in Jan 2025

8/10 Good

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is nice and they staff are great
Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and everything in walking distance!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!!except no signal to watch television
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The property is well-maintained and in an excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has literally been a home away from home for our family. Nacho has instituted an incredible culture and truly cares about making a great guest experience. The location in a well-maintained, true colonial era building makes for a stay that is hard to beat. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel. The owners and staff are very welcoming. The room is comfortable and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an old colonial building in the middle of the old city. Spotless and well appointed room overlooking an amazing central courtyard with tinkling fountains. Fantastic breakfast. Amazing staff. Free water dispenser for refilling bottles!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, will stay again
Amazing stay. I loved everything, central location, friendly stuff, decor, architecture and delicious breakfast. Stuff is extremely helpful and always available. Especially I loved the view from my room on the beautiful court yard.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, beautifully decorated. Close to town
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the ambiance of the place. We were there for news years and watched fireworks from the roof top. We also ordered pizza and ate on the roof top. Relaxed in the hammocks. The room was clean, breakfast provided, and a hot shower!
Stayed 2 nights in Dec 2024

4/10 Poor

Dimitri

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Under construction. The water went out for almost a whole day. The room had a humid smell.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and I loved it, the best thing about this Hotel is the services, everyone is so friendly and welcoming you will feel like you’re at your house, will definitely go back and recommend to everyone.
Stayed 4 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is good. I have stayed there before.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
explore santo domingo
Excellent hotel to explore santo domingo. excellent people. excellent service.
Stayed 1 night in Nov 2024