El Embajador, a Royal Hideaway Hotel

5.0 star property
Luxury Santo Domingo resort in Bella Vista with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Gift shop
Premium bedding, pillowtop beds, minibar, in-room safe
Couples treatment rooms, sauna, spa tub, body treatments, hydrotherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
The price is SAR 338
SAR 433 total
includes taxes & fees
1 Jan - 2 January 2025

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Room options

Royal Suite (Ambassador)

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Ambassador Executive Junior Suite

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Royal Executive Junior Suite

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Junior Suite

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Ambassador Royal Junior Suite

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

Similar properties

About the neighborhood

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110

What's nearby

  • Blue Mall - 3 min drive
  • Malecon - 3 min drive
  • Agora Mall - 4 min drive
  • Centro Olimpico - 6 min drive
  • Sambil Santo Domingo - 7 min drive

Getting around

  • Freddy Beras Goico Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Albert's licores - ‬12 min walk
  • ‪Viralata - ‬5 min walk
  • ‪Meson de la Cava - ‬14 min walk
  • ‪Alma Llanera - ‬8 min walk

About this property

El Embajador, a Royal Hideaway Hotel

Luxury resort near Blue Mall
Take advantage of a casino, a poolside bar, and a terrace at El Embajador, a Royal Hideaway Hotel. For those looking to try their luck, this resort boasts 10 casino gaming tables, a casino VIP room, and 30 slot machines. Treat yourself to a body wrap, a deep-tissue massage, or a facial at the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. Fitness classes are offered at the health club; the property also has designer stores on site, a garden, and a playground. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a living plant wall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 298 rooms feature comforts such as private indoor spa tubs and 24-hour room service, in addition to perks like premium bedding and pillow menus. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Art supplies and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • El Jardin del Embajador
  • Cru Tapas & Wine Bar
  • Lobby Bar
  • Las Cotorras Garden Bar

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Bike parking
  • Bike storage
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Dining table
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (26307 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Elevator door width (inches): 72
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Casino (5382 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

Does El Embajador, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–7:30 PM.

Is El Embajador, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Embajador, a Royal Hideaway Hotel?

Self parking is free at this property.

What time is check-in at El Embajador, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at El Embajador, a Royal Hideaway Hotel?

Check-out is at 1 PM. Late check-out is available for a fee.

Does El Embajador, a Royal Hideaway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is El Embajador, a Royal Hideaway Hotel located?

Located in Bella Vista, this luxury resort is within 1 mi (2 km) of Bella Vista Mall, Basilica Catedral Nuestra Senora de la Altagracia, and Theater of Fine Arts. Happyland and Park of Three Eyes of Water are also within 1 mi (2 km). Heroes Center Station is 20 minutes by foot and Francisco Alberto Caamano Deno Station is 24 minutes.

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 821 out of 1108 reviews" "
Rating 8 - Good. 162 out of 1108 reviews" "
Rating 6 - Okay. 56 out of 1108 reviews" "
Rating 4 - Poor. 26 out of 1108 reviews" "
Rating 2 - Terrible. 43 out of 1108 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Herman

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Harlen

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I am sending this extremely important complaint hoping that the corresponding and disciplinary measures will be taken for the people involved. I stayed December 8 – 12 El Embajador . On Tuesday the 10th I called reception at 7:20pm to ask for an iron. I waited until 7:34pm and it didn't arrive. I called information again to see if they would expedite my requests for the iron. I called again at 7:43pm, and nobody was picking up the phone. I called again at 7:57pm and my calls were constantly hung up on me not once, not twice; but three times. I called again at 8:03pm my calls were hanged up several times. I called at 8:10 pm and another person picked up the phone. It seems that the information department took my information wrong, and the iron was sent to a different room. The Iron arrived at 8:21pm; an hour after my first call to order the iron. The iron was very dirty as it seemed it was not clean in a while as there was dirt coming out as I stared to iron my clothes. I’m sending a picture attesting the complaint of the iron being dirty. I ended up ruining my clothes, and therefore decided to buy a portable travel iron the next day.Customer service is the fundamental pillar of any excellent hotel. Guests should feel welcome and valued from the moment they walk through the door. Hotel staff must be friendly, attentive and willing to satisfy all guests’ needs. It is unfortunate “EL Embajador” hasn’t stepped up in its excellence.
Stayed 1 night in Dec 2024

10/10 Excellent

Eddy, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite Hotel in Santo Domingo. Recommend to take the Ambassador Suites. Great staff and food. Amazing property
Stayed 1 night in Dec 2024

10/10 Excellent

gursharan

Traveled with family and small children, Traveled with group, Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Nov 2024

10/10 Excellent

ludovico, Derwood

Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Traveled with group
Top notch hotel with top notch service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodrigo

Stayed 2 nights in Nov 2024

10/10 Excellent

Scarlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here, and it will not be the last. I loved my experience, the wonderful accommodations and overall superior service.
Stayed 5 nights in Nov 2024

10/10 Excellent

E. Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. El personal maravilloso. Jessica en recepción fue extraordinaria. Definitivamente regresaremos.
Stayed 9 nights in Nov 2024

6/10 Okay

VICTORIA

Stayed 2 nights in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
I go to el embajador a lot for business and i love this hotel. It’s so clean, beautiful inside, everyone is friendly but only thing i don’t like is that while trying to unwind at the bar they put no music at all. I’m not talking about loud music just a low music on the background just to unwind and a lot of the guests feel the same. But i love this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Mendelson, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, special thanks to Jessica, I needed a medication from a farmacy and Jessica went out of her way to find what i neded and had it in my room in 20 minutes
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spotles and very modern rooms. Great service at every level. Our steamer wasn't working and they brought one in less than 15 mins. Easy check in and out, even let us stay an extra hour. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Raul, Santo Domingo

Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanny

Stayed 1 night in Oct 2024

10/10 Excellent

Annmarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place… enjoyed every moment
Stayed 3 nights in Nov 2024

10/10 Excellent

DeSean, CHESTERFIELD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with my wife. Beautiful property grounds. The staff were friendly and helpful. Room service was delicious whenever we ordered it. Overall we enjoyed our stay.
Stayed 5 nights in Oct 2024

6/10 Okay

Dian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Really needs more English speaking staff. Breakfast wasn’t hot.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zully

Liked: Amenities
Perfecto
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , comfortable and excellent crew
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

2/10 Terrible

Jana, Miramar

Traveled with partner
Disliked: Staff & service
Fire alarm went off several hours in the middle of the night for no reason 2 night in a row.
Stayed 3 nights in Oct 2024

6/10 Okay

Maria

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms are renovated however there was a leak from air conditioner in our room that wet and damaged some of our belongings
Stayed 1 night in Oct 2024