Crowne Plaza Santo Domingo, an IHG Hotel

5.0 star property
Luxury Santo Domingo hotel in Gascue with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Santo Domingo, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Presidential Suite, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
The price is SAR 417
SAR 534 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 62.8 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite (Luxurious, Club Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 62.8 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite, Ocean View (Luxurious)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 175 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 33.1 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 17 min walk - 1.4 km
  • Sambil Santo Domingo - 4 min drive - 4.5 km
  • Centro Olimpico - 5 min drive - 4.1 km
  • Blue Mall - 7 min drive - 7.2 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 33 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

Luxury hotel near Malecon
Take advantage of a casino, a poolside bar, and a terrace at Crowne Plaza Santo Domingo, an IHG Hotel. Treat yourself to aromatherapy, a hot stone massage, or a body scrub at the onsite spa. Be sure to enjoy a meal at Nabu, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and tennis courts
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 196 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Nabu

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (33002 square feet of space)
  • Coworking space
  • Meeting rooms - 15

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Massage - hot stone
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Casino
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to February 2 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 2 2025 to February 2 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM. The pool will be unavailable from January 2 2025 to February 2 2025 (dates subject to change). The property will be renovating the pool from January 2 2025 to February 2 2025 (completion date subject to change).

Is Crowne Plaza Santo Domingo, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of USD 100.00 per week. Service animals are exempt from fees.

How much is parking at Crowne Plaza Santo Domingo, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Santo Domingo, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Santo Domingo, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Santo Domingo, an IHG Hotel located?

Located in Gascue, this luxury hotel is within a 5-minute walk of Malecon, El Obelisco Macho, and Hostos Park. Grand Casino Jaragua and Puerta de la Misericordia are also within 15 minutes. Joaquin Balaguer Station is 24 minutes by foot and Casandra Damiron Station is 30 minutes.

Crowne Plaza Santo Domingo, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1004 reviews" "
Rating 8 - Good. 300 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Dec 2024

10/10 Excellent

Albert

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dmitriy

Liked: Amenities, property conditions & facilities
Nice view from high floors. Club at 14th floor is convenient. Staff is extremely friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Delvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

AFRAZ

Stayed 6 nights in Nov 2024

8/10 Good

JOEL BEKENSON, spring valley

Liked: Cleanliness, staff & service, property conditions & facilities
Safe , quiet, clean located in the vibrant malecon area, thats the place to be
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice
Stayed 4 nights in Nov 2024

10/10 Excellent

jacqueline

Stayed 2 nights in Oct 2024

8/10 Good

RICARDO, DORAL

Stayed 1 night in Sep 2024

8/10 Good

Kelian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice property
Stayed 2 nights in Oct 2024

10/10 Excellent

Gisii

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was scared because of the language barrier but trust me it went well….the staffs were so patient and welcoming. Big Shout Out To Dorkis and Miguel they were my favorite.
Stayed 2 nights in Oct 2024

10/10 Excellent

cristobal

Liked: Staff & service, amenities, property conditions & facilities
A fantastic hotel
Stayed 9 nights in Oct 2024

6/10 Okay

hector

Liked: Staff & service
Not the first time staying in this hotel. Staff is very friendly. Pleae put back the do not disturb signs for the rooms doors.
Stayed 3 nights in Aug 2024

6/10 Okay

fernando

Stayed 1 night in Sep 2024

10/10 Excellent

Andres, Cabarete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinning inside the hotel is a plus. You have to walk a few blocks to get decent restaurant. Local food
Stayed 1 night in Aug 2024

4/10 Poor

Fanny

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

fabio c

Traveled with partner
Liked: Amenities, property conditions & facilities
The bathroom should be update the carpet do not look clean the capuchino has extra cost if you order it
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenia

Stayed 6 nights in Aug 2024

8/10 Good

ELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are little bit old and they charge for using the refrigerator
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nicole was very pleasant and polite. Will be coming back.
Stayed 1 night in Aug 2024

10/10 Excellent

NPTI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Rommy

Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Aug 2024