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Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmetto Hotel

Reception
Standard Room | Laptop workspace, free WiFi, bed sheets
Terrace/patio
Exterior
Standard Room | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is SAR 148
SAR 171 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

El Montserrat - Hotel Boutique

Free WiFi
Air conditioning
Housekeeping
Living/Dining area
9.0 out of 10, Wonderful, (92)
The price is SAR 122
SAR 150 total
includes taxes & fees
8 Dec - 9 Dec
El Montserrat - Hotel Boutique

About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 5 min walk - 0.4 km
  • Casino Gran Almirante - 17 min walk - 1.5 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
  • Catedral de Santiago - 3 min drive - 3.7 km
  • Estadio Cibao - 4 min drive - 4.6 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Hotel in a shopping district
Palmetto Hotel provides free full breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a water dispenser, and a 24-hour front desk
  • A computer station, concierge services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Palmetto Hotel have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free offsite parking within 7 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Is Palmetto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmetto Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Palmetto Hotel?

Check-out is at 11:30 AM.

Does Palmetto Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palmetto Hotel located?

Located in the heart of Santiago de los Caballeros, this hotel is within 1 mi (2 km) of Bella Terra Mall, Centro Leon, and Casino Gran Almirante. Monument to the Heroes of the Restoration and Historic San Luis Fort Museum are also within 3 mi (5 km).

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 140 out of 320 reviews" "
Rating 8 - Good. 110 out of 320 reviews" "
Rating 6 - Okay. 31 out of 320 reviews" "
Rating 4 - Poor. 21 out of 320 reviews" "
Rating 2 - Terrible. 18 out of 320 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Hector

Business traveler
Disliked: Amenities, property conditions & facilities
Hotel no es cómodo ni para pasar una noche. Habitación ruidosa , al estár sobre una vía transitada, no me fue posible dormir en toda la noche por los vehículos. El estacionamiento es en la acera frente al hotel y sobre una calle lateral, es limitado, incómodo e inseguro. No hay ascensor en la propiedad, cerraduras de puertas de habitaciónes no adecuadas para un hotel. Algo positivo incluyen desayuno, y no estuvo mal. El personal te brinda un buen servicio, sin embargo la propiedad no es la adecuada para un hotel.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Jermaine

Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy early in the morning. I guess my room was under the breakfast area. Shower water was not. I checked out a day earlier for hot water and not to be woke up at 5am
Stayed 3 nights in Oct 2024

10/10 Excellent

Domingo

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

LUIS

Business traveler
Disliked: Cleanliness, staff & service, amenities
Never felt safe, would not recommend this place
Stayed 2 nights in Oct 2024

6/10 Okay

Gabriel, Bronx

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room es pequeño y coqueto. Es limpio pero lo único que no me gustó es el ruido que ahí en la calle ya que es una área muy busy y pasan mucho tránsito. Pero el resto es un hotel bonito y barato para el que quiera ir a visitar Santiago y no gastar mucho dinero
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Sep 2024

10/10 Excellent

JOVANKA, FLEETWOOD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Stayed 1 night in Sep 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un mejor mantenimiento en las habitaciones
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more Space for Parking area.They have around 40 o 50 room its only 3 space for parking.In the page said parking available,Wish is not true.
Stayed 2 nights in Sep 2024

8/10 Good

Rossmairy

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

ALI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024

6/10 Okay

Stacia

Traveled with family
Liked: Cleanliness, staff & service
It was a ok hotel it work out for my family. It was only 15 minutes of way from the airport. We got in the dominican Republic very late.
Stayed 1 night in Aug 2024

4/10 Poor

Janet

Stayed 1 night in Aug 2024

4/10 Poor

angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyn

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and supportive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

SANTOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente front desk en la noche buen servicio trato amable
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelvin

Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be prepared to carry your bags up those stairs by yourself there is no assistance whatsoever by the front desk staff even though they walk you up.
Stayed 3 nights in Jun 2024