Hotel Casa Jum

3.5 star property
Escape to an urban oasis where wellness meets convenience. Unwind with spa treatments or enjoy international flavors.

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Photo gallery for Hotel Casa Jum

Exterior
Minibar, in-room safe, desk, laptop workspace
Royal Suite | Terrace/patio
Apartment, 3 Bedrooms | Private kitchen | Eco-friendly cleaning products
Apartment, 3 Bedrooms | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Pet friendly
  • Bar
  • Spa
  • Housekeeping
The current price is SAR 151
SAR 194 total
includes taxes & fees
14 Mar - 15 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
Bidet
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

Executive Superior

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Minibar
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Bella Terra Mall - 4 min drive - 4.6 km
  • Casino Gran Almirante - 5 min drive - 4.6 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.3 km
  • Estadio Cibao - 7 min drive - 7.8 km
  • Colinas Mall - 9 min drive - 8.8 km

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

Hotel located in Los Rieles
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage, a body scrub, or a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Free self parking and valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • A vending machine, a front-desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa Jum boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Casa Jum

Things to do

  • Access to nearby health club
  • Bike parking
  • Bike storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Nature reserve
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Casa Jum?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Check-out is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in Los Rieles, this spa hotel is within 3 mi (5 km) of Centro Leon, Bella Terra Mall, and Casino Gran Almirante. Monument to the Heroes of the Restoration and Galería la 37 por las Tablas are also within 6 mi (10 km).

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Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 386 reviews
Rating 8 - Good. 73 out of 386 reviews
Rating 6 - Okay. 21 out of 386 reviews
Rating 4 - Poor. 10 out of 386 reviews
Rating 2 - Terrible. 4 out of 386 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jo a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Julio Fermin De Los

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Rose

Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

4/10 Poor

Adancia

Disliked: Amenities, property conditions & facilities
Disappointed !
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

8/10 Good

KUY CHUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Facility under remodeling, some materials in the way.
Stayed 1 night in Dec 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my fourth time staying at Casa Jum. When driving from New York with the night flight, we land at 2 AM, and spending the night in Santiago is most convenient. The hostel staff will communicate with you in advance about your arrival time, so the night guard was aware. The rooms and bathrooms are clean, there is hot water and AC in all rooms. TV as well, and wifi. I wish they had breakfast options, like egg and fruit salad. I always have to go to the supermarket first to get something to eat in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

LIDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023

6/10 Okay

LePres

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Showers in certain items in the bathroom were not fully complete due to construction water will get everywhere. There was no pools. The hotel was under renovation and there was a lot of noise while sleeping through the construction.

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy & Safe place
Stayed 1 night in May 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023

10/10 Excellent

Yoselin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent services, beautiful and clean place
Stayed 2 nights in Dec 2023

10/10 Excellent

Aris A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and humbled place.
Stayed 1 night in Mar 2024

10/10 Excellent

Yamilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsnne
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Very clean and well maintained.
Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Liked: Amenities
Good services
Stayed 3 nights in Jun 2024