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Hotel Casa Jum

3.5 star property
Santiago de los Caballeros hotel in Los Rieles with a full-service spa and free valet parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Jum

Exterior
Royal Suite | Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Apartment, 3 Bedrooms | Private kitchen | Eco-friendly cleaning products
Apartment, 3 Bedrooms | Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Pet friendly
  • Bar
  • Spa
  • Housekeeping
The price is SAR 152
SAR 194 total
includes taxes & fees
3 Jan - 4 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury

Luxury | Minibar, in-room safe, desk, laptop workspace

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
3 bedrooms
Private bathroom
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

Minibar, in-room safe, desk, laptop workspace

Executive Superior

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bidet
Minibar
  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property - evening/night

Platino Hotel & Casino

Breakfast included
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1006)
The price is SAR 260
SAR 333 total
includes taxes & fees
23 Dec - 24 Dec
Platino Hotel & Casino

About the neighborhood

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Centro Leon - 3 min drive
  • Catedral de Santiago - 7 min drive
  • Monument to the Heroes of the Restoration - 7 min drive
  • Estadio Cibao - 7 min drive
  • Colinas Mall - 9 min drive

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

Hotel located in Los Rieles
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a facial, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Free self parking and valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Bicycle parking, a vending machine, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa Jum boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Casa Jum

Things to do

  • Access to nearby health club
  • Bike parking
  • Bike storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Nature reserve
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Casa Jum?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Check-out is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in Los Rieles, this spa hotel is within 3 mi (5 km) of Centro Leon, Bella Terra Mall, and Casino Gran Almirante. Monument to the Heroes of the Restoration and Galería la 37 por las Tablas are also within 6 mi (10 km).

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 373 reviews" "
Rating 8 - Good. 70 out of 373 reviews" "
Rating 6 - Okay. 19 out of 373 reviews" "
Rating 4 - Poor. 9 out of 373 reviews" "
Rating 2 - Terrible. 4 out of 373 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Facility under remodeling, some materials in the way.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

8/10 Good

KUY CHUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10 Excellent

Nixzaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien trato comods cama encantada
Stayed 1 night in Oct 2024

10/10 Excellent

Yamilka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsnne
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rose

Traveled with family
Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

6/10 Okay

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Just great…
Stayed 1 night in Aug 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Donaldo

Traveled with partner
Liked: Cleanliness
This property had poor lighting. What the owners did turn off the AC when we keft the property sometimes when we were inside 3 times in the 2 weeks we stayed. Also the window in the bathroom no curtain inside only outside. I feel there is 3cthings that needs to be improved.
Stayed 15 nights in Jul 2024

4/10 Poor

John Daniel

Liked: Cleanliness, staff & service
Overrated
I don’t know how this hotel achieved its high rating. I stayed one night. AC never cooled the room. Refrigerator didn’t work. There’s no restaurants within walking distance. Leondo is nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Julio Fermin De Los

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

LIDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Wilfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lilian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the family vibe. clean, Mildred was very attentive and treat us like family. I will highly recommends Casa Jum. I will come back soon.
Stayed 4 nights in Jun 2024

6/10 Okay

wanda

Traveled with partner
No cable at all
Stayed 6 nights in Jun 2024

10/10 Excellent

Willie, Riverdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Angie Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Traveled with family
Liked: Amenities
Good services
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel for the price and the staff are very friendly. The only downside is, there isn’t much within walking distance. However, Uber rides to the city center are cheap and don’t take long, so the money you save more than makes up for that.
Stayed 4 nights in May 2024