10/10 Excellent
Stephanie, Houston
Traveled with family
18 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and were allowed to check into our king suite early which is always a wonderful thing after a long trip. The room was well appointed with kitchenette, living area with small balcony, two big dressers so we didn’t have to share, and a comfortable king-sized bed. Despite arriving in the middle of an unexpectedly early snowstorm in November and being without power most of the first day (not the hotel’s fault), we stayed safe and toasty if a bit bored in our room. But when we were able to leave, we were very pleasantly surprised that nearly all of Santa Fe was within easy walking distance. Obviously downtown, but also Canyon Road, the Capitol Bldg, and the Railyard Arts district. There’s ample staples shopping at a large complex down the very busy road in front of the hotel. I was worried about this busy and possibly noisy road when booking as it has to be crossed to get to downtown, but it wasn’t an issue, just be aware there are not many places to cross with the exception of directly across from the hotel lodge. We used the excellent hot tub of our building (#2) the last night and it was just a great respite from the week of cold. The place felt secure and the room was quiet. Our hosts Denisha, Tracy, and Steve checked on us and quickly responded to any requests. It was an excellent price, significantly less than stay downtown proper, with. Virtually nothing sacrificed - we couldn’t have been happier than we were there!
Stephanie
Stayed 6 nights in Nov 2024