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Eldorado Hotel & Spa

4.0 star property
Escape to a tranquil oasis amidst vibrant city life. Rejuvenate with spa treatments or bask by the pool under sunny skies.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eldorado Hotel & Spa

Lobby
Exterior
Outdoor spa tub
Hallway
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
The price is SAR 537
SAR 750 total
includes taxes & fees
31 Jan - 1 Feb

Room options

Available filters for rooms
Showing 16 of 16 rooms

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Multiple View (Junior Suite with Balcony and Firepla)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Multiple View (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Multiple View (Junior Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 56.7 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Drury Plaza Hotel in Santa Fe

Pool
Hot Tub
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9.6 out of 10, Exceptional, 1,056 reviews
The price is SAR 504
SAR 580 total
includes taxes & fees
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Drury Plaza Hotel in Santa Fe

About the neighborhood

Map
309 W San Francisco Street, Santa Fe, NM, 87501

What's nearby

  • Georgia O'Keefe Museum - 1 min walk
  • Santa Fe Plaza - 4 min walk
  • Cathedral Basilica of Saint Francis of Assisi - 6 min walk
  • Loretto Chapel - 7 min walk
  • Canyon Road - 12 min walk

Getting around

  • Santa Fe Depot - 10 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

Restaurants

  • ‪Plaza Cafe Downtown - ‬4 min walk
  • ‪Tia Sophia's - ‬2 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Coyote Cafe - ‬4 min walk
  • ‪Pizzeria Da Lino - ‬4 min walk

About this property

Eldorado Hotel & Spa

Boutique hotel near Santa Fe Plaza
You can look forward to a terrace, shopping on site, and dry cleaning/laundry services at Eldorado Hotel & Spa. Treat yourself to a body treatment, aromatherapy, or a facial at Nidah Spa, the onsite spa. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • A banquet hall, tour/ticket assistance, and newspapers in the lobby
  • Smoke-free premises, wedding services, and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 219 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and bathrobes.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 47-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 47-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Frequently asked questions

Does Eldorado Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–11 PM.

Is Eldorado Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Eldorado Hotel & Spa?

Self parking is available for USD 25.00 per night. Valet parking is available for USD 25 per night. Limited spots are available.

What time is check-in at Eldorado Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Eldorado Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Eldorado Hotel & Spa located?

Located in Downtown Santa Fe, this spa hotel is within a 5-minute walk of Georgia O'Keefe Museum and Santa Fe Plaza. Andrea Fisher Fine Pottery and Lensic Performing Arts Center are just steps away. Santa Fe Depot is 10 minutes by foot.

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1007 reviews" "
Rating 8 - Good. 208 out of 1007 reviews" "
Rating 6 - Okay. 105 out of 1007 reviews" "
Rating 4 - Poor. 56 out of 1007 reviews" "
Rating 2 - Terrible. 38 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Liked: Staff & service, amenities, property conditions & facilities
Loved the room. Accommodated my requests.
Stayed 1 night in Jan 2025

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On the first day, the light bulb was blown when I walked into my room, my room key card stopped working because the door lock battery died. We had to wait outside of the room for engineering to come and recharge the battery. The phone was visibly unsanitary and did not work for over 24hrs even though we reported it twice to the front desk AND the manager. The phone was eventually fixed but house keeping never cleaned it. I showed a pic of the unsanitary phone to the manager who agreed. I was not offered compensation, an upgrade or even a bottle of extra water for the inconveniences. No one answers the front desk phone after certain hours. The manager was disappointing. Do not expect excellent service. The carpet is tattered and very, very dirty on the fourth floor. The hotel itself is beautiful. The valet staff gave the best service in the entire hotel. It’s honestly a shame management isn’t formally trained in hospitality or just doesn’t care. I called Expedia who attempted to help and offered me 50.00 in key cash that has yet to be applied. Expedia also said they’d respond back to me within 72hrs after speaking with the hotel manager but never called me back.
Stayed 3 nights in Jan 2025

6/10 Okay

Aaron, Jackson Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The worker who lights the fires (Carlos?) Is a great staff member. Some overnight front desk help seemed bothered and inpatient with guests. The cleaning team is wonderful and sweet. We love heritage and this hotel but the aging of the properties is becoming more obvious, rugs are old and stained. The hotel should also consider having the restaurant and bar open later. The pool area is nice but a lawsuit waiting to happen in the winter, tile was insanely icy and there were no caution signs up.
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service there was horrible. We asked for firewood for our room and nobody ever showed up. The front desk never answered the phone. The next morning when I tried to make coffee with the in room provided Keurig, it was broken so I went down to the restaurant to get 3 cups of coffee. I explained that my coffee maker was broken and needed coffee and they tried to charge me for it. I said to the lady at the restaurant that even though my coffee maker was broken you are going to charge me for coffee? and she said "Yes" and wanted $5 per cup. My wife and I like to come to Santa Fe for weekend getaways and we like staying at the Eldorado but it may be time for a change as the last few times, the customer service has been poor.
Stayed 1 night in Jan 2025

2/10 Terrible

Sarah

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we finally went to our room after trying to get something to eat at the hotel, which we were not able to due to the small restaurant was booked and there was a New Year's Eve party at 8pm, we were overwhelmed by the smoke and heat on our floor, which featured a large terrace shared by many rooms with only double doors opening onto it, no security no screen door so you could open it...We checked out and were told to have Expedia call to refund us. Expedia said the hotel was not cooperate .
Stayed 1 night in Dec 2024

8/10 Good

Ursula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was beautiful and our room clean and nice. The entrance and the lobby are luxurious. The hallway carpeting on the room floors is very old and stained and definitely takes away from the overall high-end experience. The staff are all very polite and friendly, but our daily request to replace a dead lightbulb in the bathroom never happened, over a 5 day stay...the bathroom and the room do not have a single bright light, making it difficult to get ready or select clothing in the evenings. It was also very difficult to obtain more wood for the fireplace. We loved the heated pool and spas open even in the winter. The valet parking was very convenient. Overall, would stay again, but the guest requests for basic things like working lights or more firewood need to be met.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jesus

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Management was horrible and took no time threatening eviction. Safe and AC do not work and they will not even attempt to fix it.
Stayed 1 night in Jan 2025

8/10 Good

Dianna

Stayed 2 nights in Dec 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities
- great location, good service and food, all employees very nice and polite - bathrooms need to be updated. not of caliber for this type of hotel - asked twice to have a plumbing issue resolved and do not believ it ever was
Stayed 3 nights in Jan 2025

8/10 Good

Francis Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best customer service, very friendly, down to Earth, and polite. Thanks
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The outdoor heated pool was nice, but still not warm enough for me to go to in it.
Stayed 1 night in Dec 2024

4/10 Poor

Jason, Arlington

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Lack of staff. Workers did not show up for their shifts. No cooks and no maid service during our whole stay. Disappointed because this was a 4 diamond resort a few years back and has gone downhill fast.
Stayed 4 nights in Dec 2024

8/10 Good

Adrienne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sara

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay very often in Santa Fe and in this hotel in particular and this has been one of the best experiences we have had with them. Staff was amazing and looking forward to make a good experience for us even though they were so busy on Jan 1 and service was slow they made it up for us! Our room was spacious and we had a small patio for our dogs to enjoy as well ; that was amazing and unexpected! Thank you for that! The cleaning service was slow but they try to make their best so it’s ok, we truly appreciate all the good stuff and times we have had at this hotel! We truly recommend everyone to stay here!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful property!
Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eldorado hotel was great. Convenient and easy for shopping and eating. The hotel staff was so amazing. Friendly and very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Traveled with family
Liked: Amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

8/10 Good

Georgia

Stayed 4 nights in Dec 2024

10/10 Excellent

GREG, Albuquerque

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great facility
Stayed 1 night in Dec 2024

6/10 Okay

Yvette

Outside noise from cars outside. Beds were uncomfortable.
Stayed 5 nights in Dec 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this hotel, location, and in/out parking using valet. Check-in was a bit slow but busy times. Our room was quite hot when we checked in and called for maintenance which did work on the furnace/heater. It did help but we could never get the room cool enough for our comfort. Overall a good experience at this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the rooms with fireplaces!
Stayed 2 nights in Nov 2024