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Hotel Arena

3.0 star property
Hotel in Santa Fe de Antioquia with free breakfast and a sauna

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Photo gallery for Hotel Arena

Outdoor pool, sun loungers
Superior Double Room | Free WiFi
Triple Room | Free WiFi
Snack bar
Snack bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Free WiFi

Standard Double Room, Non Smoking

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Via Pasa Real, Finca Mi Potrero, Santa Fe de Antioquia, Antioquia, 57057

What's nearby

  • Iglesia de Santa Bárbara - 5 min drive
  • Bolivar Square - 5 min drive
  • Cathedral of Santa Fe de Antioquia - 5 min drive
  • Church of Our Lady of Chinquinquira - 6 min drive
  • Bridge of the West - 43 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 100 min drive

Restaurants

  • ‪Restaurante Español - ‬5 min drive
  • ‪Restaurante Pielroja - ‬5 min drive
  • ‪Restaurante Don Roberto - ‬6 min drive
  • ‪Restaurante Portón del Parque - ‬6 min drive
  • ‪La Palenquera - ‬5 min drive

About this property

Hotel Arena

Property highlights
You can look forward to free English breakfast, a terrace, and a garden at Hotel Arena. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. The on-site restaurant, Arena, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and barbecue grills
  • Smoke-free premises
Room features
All guestrooms at Hotel Arena boast comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Arena

Things to do

  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Library

Guest services

  • 24-hour front desk
  • Laundry facilities
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 32-inch plasma TV
  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet, per night
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Arena Santa Fe de Antioquia
Arena Santa Fe de Antioquia
Hotel Arena Hotel
Hotel Arena Santa Fe de Antioquia
Hotel Arena Hotel Santa Fe de Antioquia

Frequently asked questions

Does Hotel Arena have a pool?

Yes, this property has an outdoor pool.

Is Hotel Arena pet-friendly?

Yes, Hotel Arena allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of COP 30000 per pet, per night.

How much is parking at Hotel Arena?

Self parking is free at this property.

What time is check-in at Hotel Arena?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Arena?

Check-out is at 1:00 PM.

Where is Hotel Arena located?

Situated in Santa Fe de Antioquia, this hotel is within 3 mi (5 km) of Catedral Basílica Metropolitana de la Inmaculada Concepción, Iglesia de Santa Bárbara, and Bolivar Square. Cathedral of Santa Fe de Antioquia and Casa Atanasio Girardot are also within 3 mi (5 km).

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Hotel Arena Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceso de Reguetón en la música
Stayed 2 nights in Jul 2021

8/10 Good

Jhon alexander

Stayed 1 night in Jun 2021

6/10 Okay

mauricio

Liked: Staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Arena
Todo estuvo súper bien
Stayed 1 night in Apr 2021

4/10 Poor

NIGEL

Liked: Cleanliness, staff & service, room comfort
Good hotel needs to improve customer service.
I made a reservation for a superior room. Quoted price for the room was 180k COP. Upon check in was not advised my room has been downgraded and also charged more for a smaller room 200k COP. I asked the young girl at the front desk that this is not the room I reserved as per the website. She advised me the pictures are not reflective of the rooms available. I asked her then why is the a price difference for the rooms on the website which You chose to advertise por potential customers. She advised me that the booking I made two months in advance is oversold now. As I won't be able to stay in that room. I asked her why then would you charge me more for a room of lesser value then the one I reserved. No response. I said would you be offering me any complimentary services. Nothing was offered. Upon checking into my room the air conditioner was not working. When advised to the gentleman working at night a new room was offered. The staff at the hotel are great. Slight improvements needs to be made for better communication. Upon check-in should be advised if my room is available or not. Also offered some form of compliments due to the issue to offset the inconvenience. Also advertise accurately the rooms which are available. As a customer I would appreciate being offered what I paid for. If it's not available to some unseen or uncomfortable circumstances the hotel should take responsibility and accountability and offer some form of compensation.
Stayed 1 night in Jan 2021

2/10 Terrible

Catalina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pésima experiencia, después de ingresar al hotel y estar en habitación, no sacaron porque la reserva no registraba y nunca nos dieron solución a nada
Stayed 1 night in Jan 2021

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
MI ESTADIA
Stayed 2 nights in Oct 2020

8/10 Good

Peter, Los Angeles, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience, the kids loved the pool but a larger jacuzzi would have been nice (they appear to have one but it was drained). The complimentary breakfast was fine.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amplias las instalaciones, excelente atención, un lugar muy tranquilo y aseado.
Stayed 2 nights in Oct 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien pero pedí que me decoraran la habitación por el cumple de mi novio y no lo hicieron :(
Stayed 1 night in Oct 2020

10/10 Excellent

Juan camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Gabriel

Stayed 1 night in Sep 2020