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"Royals Atlantis is an average resort. It felt I was vacationing in USA. The resort does not have Bahamian character in terms of food and restaurants except for the parade done in the evening in the marina village. The rooms are old and need renovations. They have paper glasses in room for coffee and anything you want to drink and bars serve drinks in plastic glasses even cocktails are served in plastic glasses."

"I visited this resort in February 2025 with my boyfriend and was initially impressed by the variety of entertainment options available. However, my recent visit with my family exposed a significant decline in activities. The hotel hosted a wedding for two consecutive days, which resulted in several areas being blocked off exclusively for the wedding parties. This was particularly disappointing given the amount we paid for our stay. Furthermore, my experience at the teens' club was subpar at...

"Clean and very good staff"

"Clean"

"Excellent customer service from the time we walked on to the property. Everyone was fantastic, very kind, service with a smile, and made you feel truly welcome. This was our best trip with the family and our 7th trip to the Hard Rock Resort and Casino. We are making plans to visit again in 2027. Punta Cana is the best!!!"

"Great"

"Beds to hard"

"We didn’t have the use of the p"

"Unfortunately, our stay was far from what we expected. We arrived and were greeted with rum punch, which was a nice touch. We checked in at 12:53 PM, and the check-in process itself was quick and easy. However, our room wasn’t ready. We were told that Raquel would take us to lunch while our room was being prepared. What we didn’t realize at first was that this was essentially a sales pitch to upgrade to the “Privilege” side of the resort, with a free massage being used as an incentive. After...

"This was my first time in Puerto Rico and staying here was an amazing experience. I stayed in a 1 bdrm villa and it was so big. More people could easily stay in the villa, but there was only 2 of us. It had a full size kitchen and a washer and dryer. The staff was so attentive and the property was well maintained. Food and drinks were really good too. The most important thing to me was I felt safe! I highly recommend this place and will definitely be back."

"Let me start of by saying this place was an absolute dream! From the moment we came in to the moment we left, our experience was amazing. The staff was so kind and helpful and the resort itself was filled with so many activities and great facilities that it truly was the best experience. We will definitely be returning soon!"

"Staff in food buffet area need more training, ask for coffee wait until food almost gone. Not good work.efford.It was my Birthday my 60th and choose Mangrawn green island first decision house keep never clean my room until 7pm my fridge never was stock next day after calling 5 times. When the did it was 11.30pm such a beautiful hotel will low quality workers"