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Grand Palladium White Island Resort & Spa - All Inclusive

5.0 star property
Stylish beach retreat with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium White Island Resort & Spa - All Inclusive

Reception
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Poolside bar
4 bars/lounges, 2 poolside bars

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Air conditioning
  • Spa

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, Poolside

View from room

Superior Room, Poolside

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 38.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 + 2)

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

View from room

Deluxe Room, Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Connecting Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, Connecting Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Memory foam bed
  • 76 sq m
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room Single Use, Pool View

View from room

Deluxe Double Room Single Use, Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Connecting Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Memory foam bed
  • 54 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Select Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Select Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Select Rooms Single Use

Premium bedding, memory foam beds, minibar, in-room safe

Select Rooms Single Use

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Seafront View)

View from room

Deluxe Room (Seafront View)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (Poolside Single Use)

View from room

Superior Room (Poolside Single Use)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Single Use)

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room (Single Use)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
C/ Playa d'en Bossa s/n, Playa d’en Bossa, Sant Josep de sa Talaia, Ibiza, 7817

What's nearby

  • Bossa Beach - 5 min walk
  • Aguamar Water Park - 12 min walk
  • Gran Piruleto Park P. Bossa - 2 min drive
  • Dalt Vila - 7 min drive
  • Port of Ibiza - 8 min drive

Getting around

  • Ibiza Airport (IBZ) - 6 min drive

Restaurants

  • ‪Hï Ibiza - ‬13 min walk
  • ‪Ushuaïa Beach Club - ‬11 min walk
  • ‪Dunes Ibiza - ‬13 min walk
  • ‪Dc10 - ‬18 min walk
  • ‪Bella Napoli - ‬13 min walk

About this property

Grand Palladium White Island Resort & Spa - All Inclusive

Luxury all-inclusive property near Bossa Beach
A free breakfast buffet, 2 poolside bars, and concerts and live shows are just a few of the amenities provided at Grand Palladium White Island Resort & Spa - All Inclusive. Adventurous travelers may like the fitness classes and volleyball at this property. Treat yourself to hydrotherapy, a facial, or a massage at Zentropia Palladium Spa & Wellness, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • 4 outdoor tennis courts, self parking (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, an elevator, and a nature reserve
  • A banquet hall, a gift shop, and table tennis
  • Guest reviews give top marks for the helpful staff
Room features
All 430 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Memory foam beds and free cribs/infant beds
  • Free toiletries and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities
Miniature golf
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 5 restaurants
  • 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Sa Prunera
  • First Wine
  • Sa Fiiguera
  • La Doña
  • Il Palazzo

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Mini golf
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (695 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from January 1 2025 to July 9 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Palladium White Island Resort All Inclusive
Grand Palladium White Island Sant Josep de sa Talaia
Grand Palladium White Island
Pallaum White Inclusive 24h t
Grand Palladium White Island Resort Spa All Inclusive 24h

Frequently asked questions

Does Grand Palladium White Island Resort & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM. One of the pools will be unavailable from January 1 2025 to July 9 2026 (dates subject to change).

Is Grand Palladium White Island Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium White Island Resort & Spa - All Inclusive?

Self parking is available for EUR 15 per day.

What time is check-in at Grand Palladium White Island Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Palladium White Island Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Palladium White Island Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include mini golf, volleyball, aerobics classes, and more.

Where is Grand Palladium White Island Resort & Spa - All Inclusive located?

Offering direct access to the beach, this Sant Josep de sa Talaia property is within a 10-minute walk of Bossa Beach and Anfibios. Aguamar Water Park and Gran Piruleto Park P. Bossa are also within 1 mi (2 km).

Grand Palladium White Island Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 654 reviews" "
Rating 8 - Good. 163 out of 654 reviews" "
Rating 6 - Okay. 64 out of 654 reviews" "
Rating 4 - Poor. 20 out of 654 reviews" "
Rating 2 - Terrible. 28 out of 654 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the hotel closed one of the restaurants in the evening meaning there were 1.5 hour waits to get dinner…. Very disappointing considering it’s a 5 star hotel!
Stayed 1 night in Oct 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and everyone was very friendly and helpful. Very close to the airport about 5 min uber. Uber easily accessible. Drinks were very good and the food was exceptional for being an all inclusive
Stayed 4 nights in Oct 2024

8/10 Good

Persio, Kirkland

Stayed 8 nights in Sep 2024

10/10 Excellent

ara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No soap/ shampoo in the shower fist night
Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
To start, this was suppose to be a 5 star resort and it is definitely not 5 star. This is why I am giving a lower rating. The rooms are VERY NOISY. The walls are paper thin and they have a 2 inch gap under the door. You hear everything and all the people partying, talking and yelling all hours of the night. This was the worst part and why we wouldn’t stay again. The sports bar doesn’t have very good options of food, it is hot dogs, nachos and hummus for the most part. Everything is was good!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time here with my family. We had adjoining rooms right across the pool. Great location close to everything. Loved walking the beach in the morning. All inclusive was amazing, food and drinks were great! Wish they had a little bit more entertainment going on like live music and dancing. Tubs were a bit to tall for this 4’10 girl lol
Stayed 7 nights in Sep 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place would highly recommend.
Stayed 3 nights in Sep 2024

4/10 Poor

IONA

Traveled with group
Liked: Cleanliness, property conditions & facilities
On the first night two of my friend’s rooms were completely ransacked (conjoining rooms) while we were out. Suitcases were emptied, clothes were everywhere, the safe was broken into. And the hotel refused to check the cameras or do anything about it. Also asked us are we sure we didn’t do it ourselves. All they did was switch their room. A Louis Vuitton bracelet went missing from our room and also nothing was done about that. If you stay here please have some type of process for your valuables. The staff entered our room EVERY day without an OK. They literally knock and unlock, regardless if you tell them to wait or give you a minute. There were multiple times when they entered and we were naked, sleeping, or the DND sign was on the door knob. No privacy. Very uncomfortable. Knock and wait for a response, don’t just enter every time. Other than that the food and dining options are good, catching cabs around town was easy, and the facilities were clean. But never again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Hefence, Atlanta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience wasgreat and we enjoyed our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Katy Elizabeth

Traveled with group
I had a good holiday here with friends. There is a fantastic variety of food to choose from at the buffet, catering really well for adults and child. My only niggle was that the breakfast glasses weren’t particularly clean and the shower head in my room wouldn’t stay up so had to hold it to wash. Other than this it was great
Stayed 4 nights in Aug 2024

6/10 Okay

Laura Marie

Traveled with family and small children
Disliked: Amenities
There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.
Stayed 4 nights in Aug 2024

2/10 Terrible

Samaneh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never want to wish this hell of the hotel on anyon
Oh boy. Terrifying does not describe this property. First off if you have paid in full before checking your room, you are trapped in jail. They keep you hostage or you have to forget about your money. All inclusive means you eat at the buffet because the other three restaurants are always booked two weeks in advance or at least that’s what I was told. Dirty, boring food and drinks. Every staff just touches the food without wearing a glove. I saw the server picking up the bread off the floor and putting it back in the basket . So close to the airport you hear every take off and can just walk to the runway. No entertainment you want to listen to. Feels like a family backyard get together. Busy as hell and dirty pools. I have ear and eye infections right after the pool. I had no AC for two full days in my room and technician came and said he can’t fix it. I left my room on the day of check out at 8 in the morning even though my flight wasn’t til2:30 because I couldn’t handle 105 degrees on my room. Management is at the level where you feel like a child being punished by them. I wouldn’t recommend this place for anyone unless you are not well traveled and it’s your first time traveling abroad or all totally coming from a different planet. Two stars is more than enough for this property which isn’t cheap at all.
Stayed 7 nights in Aug 2024

2/10 Terrible

Semira

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Never again!
Stayed 7 nights in Aug 2024

6/10 Okay

Haissam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not a 5 star, it is more 3 star. We stayed for 6 nights. For the amount of money I paid I expected better rooms and better quality of bedding and better overall facilities and ameneties. The hallways were carpet and not vacuumed or cleaned on our walk to our room. The food at the buffet was decent. Good selection and good service. It didn't blow us away though. The main resort was already built in one section and the section we stayed in was later built and added. As a result it was really far to walk to the ameneties. There was a big bridge and lots of waking. However, we later realized it wasn't even worth the walk. The spa was disappointing, again it was more 3 star as well as the nightly shows. The were very basic and dodgy. We left the resort every night bc there wasn't decent entertainment. My kids wanted to play basketball in the courts but they didn't have balls!! The tennis rackets were sticky. The resort is on bossa beach. It was a very nice beach however, the hotel didn't have a private section. So it was a public beach and you had to open the gate to get to it. The pools were very over crowded. We didn't even use the pool and spent more time on the beach. The resort was lively with good ambience and a good mix of people, however, for the money we paid, this was not a 5 star resort. The amenties are not up to par. For example the bathrooms in the lobby didn't have soap and the bin required you to lift the top.Overall it was fine,not great
Stayed 6 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family holiday
Stayed 4 nights in Jul 2024

8/10 Good

Kylie

Traveled with group
Liked: Cleanliness, staff & service
The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JAE, London

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive resort!
Stayed 4 nights in Jul 2024

8/10 Good

Jonathan

Traveled with partner
Liked: Amenities, property conditions & facilities
Good value property with all inclusive. Comfortable amenities and dining options. However, staff very young and not trained well with hospitality especially if you’re paying the price they charge per night. Service staff doesn’t clean rooms or dining areas promptly and very lax attitude. Kids around the facility were a bit chaotic. Good selection of food and drinks. 5 minute taxi to Ushuaïa and beach behind the property when you walk out. Guests hold beach chairs all day and staff doesn’t walk around to enforce use of the chairs.
Stayed 2 nights in Jul 2024