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"This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here. "

"The property was nice, friendly staff and the room was great. Overall enjoyed our stay. The distance from the station and other shopping facilities was good too, not a long walk."

"Awesome "

"Great property, lovely staff and close to Happo one lifts. Would stay again"

"Comfort, clean hotel, hotel to Toyama train station is about 15 minute walk. Easy to get to. Staff was friendly and helpful."

"Strongly recommend friends to stay since there is Seven-Eleven at the ground floor, excellent breakfast, easy access to Toyama station."

"We enjoyed our stay here and was pleasantly surprised with how accommodating our host was. We were nervous after reading some reviews complaining about how the host was unhelpful or the property was lacking but our accommodation had everything we needed and was nice and warm. The host explained the bus schedule to us when we arrived and it was very easy to access Happo One within 10-15 minutes on the shuttle. We shipped our skis to the hotel and while he didn't communicate well with us ahead of time, he held our skis and even helped us ship our skis to our next location easily. The only thing I would warn others is that there are limited restaurant options nearby (although there are a few within a 10-15 min walk) so plan accordingly or make a booking ahead of time that includes dinner at the property. "

"Nice staff"

"I enjoyed spa so much. "