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"Cleanness of the property, quite zone "

"It was a great stay, perfect location. "

"Great hotel with beautiful Christmas lights and decorations. Love our stay! Restaurant was clean tasty and quick! "

"The staff customer service was the very best part of my stay at New Haven Hotel. Dia (sp?) checked me in at 9:30 am, so that I could rest and get out of the cold. They also held on to my luggage until my bus departed Union Station late at night. The room was very comfortable; especially the bed. Everything was surprisingly seamless. Great stay. "

"It was great 👍 "

"We’ve stayed at this hotel several times and never been disappointed. Rooms are very clean, beds are comfortable. The only issue I had this time was, we asked for later check out (12:00) and housekeeping came knocking on our door and tried to enter at 9:30 am. 😕 They should know if people have checked out yet before coming to clean the room. "

"Very convenient and good price "

"It was a great experience. The person who checked us in was the perfect example of quality customer service. I can’t remember his name, but he was from Jamaica. "

"Met my expectations"