8/10 Good
Mark
Traveled with partner
29 January 2025
Liked: Cleanliness, amenities, property conditions & facilities
Casa Maya offers an unprecedented local experience to the traveller, both local and foreigner, without the boredome a regular Resort would give. Additionally the property is located in excellent prime beach real estate, the beach being the cleanest and clearest of all the El Sunzal Beach.
The owner has really done his very best to offer a one of a kind experience. The rooms are superbly cleaned, and even have scent atomizers installed, making the rooms smell always fresh!
The best:
1. Food is superbly tasty, as it is made to order. The wait time for the food (except breakfast) is long, but well worth it considering one is in vacation mode and enjoying the amazing coastal view.
2. Rooms are very clean, always smell fresh, and the adornment on the bed is quite sweet.
3. The night stroll and safety around the beach is just idyllic. So romantic to appreciate with my wife the night summer skies on the beach.
Areas to work on: 1. unless the owner is around, some staff seem a little too easy going, could have a little more sense of urgency. Also, its not good to charge 1.10 USD just to add a few drops of milk to the complimentary coffee. Pleaae change this practice.
2. A guy (not the owner, since the owner is very profesional) wanted to charge me 35 USD to go into my room early despite the hotel having it ready and not busy with guests. Luckily I did not end up paying it but this should be addressed.
We will be back so soon. Rating 9.5/10!!!
Mark
Stayed 2 nights in Jan 2025