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Caracol Plaza

3.5 star property
Beach fun in outdoor pool, near Commercial Walkway

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Photo gallery for Caracol Plaza

Living area
Point of interest
View from property
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Room service
  • Parking included
The current price is SAR 323
SAR 384 total
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
In-room safe
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Beach/ocean view

Standard Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
In-room safe
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Street View

  • Sleeps 4
  • 2 Full Bed(s)

About the neighborhood

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Principal Beach - 7 min walk - 0.6 km
  • Zicatela Beach - 7 min walk - 0.6 km
  • Carrizalillo Beach - 7 min drive - 1.9 km
  • Puerto Angelito Beach - 24 min drive - 1.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Sabores de la Costa - ‬5 min walk
  • ‪Micheladas el Adoquin - ‬6 min walk
  • ‪Restaurante Estrella del Mar - ‬7 min walk

About this property

Caracol Plaza

Hotel near Commercial Walkway
Located close to Principal Beach and Marinero Beach, Caracol Plaza provides a swim-up bar, a poolside bar, and a terrace. The on-site international cuisine restaurant, LA CAVA, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Free self parking
  • Continental breakfast (surcharge), 2 meeting rooms, and a banquet hall
  • A front-desk safe, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 192 rooms feature comforts such as air conditioning, as well as perks like safes and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

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Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Hotel Camino Del Sol

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 275 reviews
The price is SAR 232
SAR 276 total
includes taxes & fees
29 Apr - 30 Apr
Hotel Camino Del Sol

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • LA CAVA

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (3,767 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–9 PM.

Is Caracol Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caracol Plaza?

Self parking is free at this property.

What time is check-in at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Caracol Plaza?

Check-out is at noon.

Where is Caracol Plaza located?

Located in Reforma, this beach hotel is within a 10-minute walk of Commercial Walkway, Principal Beach, and Zicatela Beach. Marinero Beach and Puerto Angelito Beach are also within 1 mi (2 km).

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Caracol Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 151 out of 451 reviews
Rating 8 - Good. 140 out of 451 reviews
Rating 6 - Okay. 90 out of 451 reviews
Rating 4 - Poor. 39 out of 451 reviews
Rating 2 - Terrible. 31 out of 451 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and in the middle of town
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco Jesús Gordo

I love this place
Stayed 2 nights in Jan 2025

4/10 Poor

Ruth

Disliked: Staff & service, amenities, property conditions & facilities
The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

2/10 Terrible

Lizeth

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness
This property was in rebulding process
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Stayed 2 nights in Aug 2024

6/10 Okay

Wenceslao

Disliked: Staff & service
the second elevator was not working. Staff, not friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

8/10 Good

RAMON

Liked: Cleanliness, staff & service
There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
Stayed 5 nights in Dec 2024

6/10 Okay

Vernon

Disliked: Staff & service
Tv never worked. Staff said they would work on it but nothing ever done and they didn’t communicate with us after we alerted the staff about it. Disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities
neeeds more improve at the restaurant more recently menu the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
Stayed 10 nights in May 2024

6/10 Okay

William Edward

Liked: Staff & service
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
Stayed 5 nights in Jul 2024

4/10 Poor

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At the reception they Charged xtra money
Stayed 1 night in Apr 2024

6/10 Okay

Yazmin E

Disliked: Cleanliness, property conditions & facilities
The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
Stayed 5 nights in Jul 2024

6/10 Okay

SERGIO

Disliked: Cleanliness, staff & service
I stayed 5 days. My experience is: 1. Staff is not friendly enough, seems like if you are asking some favours. 2. They could not give me a pair of card keys, the excuse was "if we duplicate, one of them would be deprogrammed". 3. Room maintenance is not properly done, drainage smelled terrible, and cleaning is quite poor. 4. Breakfast taste is OK, but only one typical dish per day, remaining dishes are scramble eggs with Jam or bacon. Not a buffette as I expected. 5. Tours are not offered, I contacted nerby hotels for some tours, when I wanted to be informed by reception, the asnwer was "take this informative paper and call". 6. Pool is not so hygenical, I saw people eating inside and Walter got pulluted.. And some Kids telling their parents that "They did pee inside". 7. For Lunch and dinner, the restaurant does not have many options for dishes. Better to look for something nearby. Hotel arquitecture is amazing but it is being deteriorated by lack of maintenance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Javieer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar bonito y tranquilo, alberca para niños y otra para adultos de buen tamaño, habitaciones limpias, en general un lugar comodo.
Stayed 2 nights in Apr 2025

6/10 Okay

Zully Yesenia

Liked: Cleanliness, amenities
El Internet muy lento , no tenían productos en la barra. Muy descuidado el hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca está algo sucia pero de buen tamaño y temperatura! El servicio de la comida es pésimo, a todo le falta sabor y los precios son altos.
Stayed 2 nights in Apr 2025

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se rentaron 2 habitaciones y las dieron súper separadas Surgio un tema en el estacionamiento y uno es consiente que el hotel no se hace responsable por golpes ,pero se pidió que si proporcionaban los videos y se comentó que el gerente no estaba y que hasta el siguiente día que llegara checaban si se podían proporcionar. Las habitaciones deterioradas Primera y última vez en este hotel
Stayed 3 nights in Apr 2025

4/10 Poor

ADRIANA OTERO

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel esta muy descuidado, no tiene agua caliente todo el tiempo. Los muebles de los cuartos están muy deteriorados..En la alberca los camastros no cuentan con cojines. Ya por último el elevador no servía. La atención del personal no es buena.
Stayed 3 nights in Apr 2025

8/10 Good

Hilarino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

laura

Liked: Staff & service, amenities, property conditions & facilities
Es la tercera vez que me hospedo aquí y elijo este hotel por el estacionamiento y ubicación, llegando tuvimos que ir a recepción a que arreglaran el lavabo que estaba tapado, pedí con vista al mar y me tocó en la esquina ya casi no veo el mar, las almohadas huelen mal dormimos sin almohada les hace falta hacer mejor la limpieza
Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Muy buen servicio
Stayed 3 nights in Feb 2025