Hotel Atotonilco El Viejo

3.0 star property
Hotel with free breakfast, near La Gruta Spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Atotonilco El Viejo

Outdoor pool
Property entrance
Standard Room, 1 King Bed | View from room
Free daily continental breakfast
Standard Room, 1 King Bed | In-room safe, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
The price is SAR 282
SAR 339 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Double Room, 2 Double Beds

Highlights

Flat-screen TV
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Furnished balcony or patio
Flat-screen TV
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 King Bed

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Furnished balcony or patio
Flat-screen TV
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Santuario Atotonilco s/n, San Miguel de Allende, GTO

What's nearby

  • Sanctuary of Atotonilco - 16 min walk
  • La Gruta Spa - 3 min drive
  • Escondido Place - 3 min drive
  • Xote Aquatic Park - 7 min drive
  • Church of San Miguel Arcángel - 14 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 115 min drive

Restaurants

  • ‪Mama Mia Campestre - ‬16 min walk
  • ‪Gorditas Don Ciro - ‬6 min drive
  • ‪Comunidad By Habitas - ‬12 min drive
  • ‪La Burger - ‬4 min drive
  • ‪El Vergel Bistro and Market - ‬9 min drive

About this property

Hotel Atotonilco El Viejo

Property highlights
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Hotel Atotonilco El Viejo. The on-site international cuisine restaurant, La Palapa, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an arcade/game room.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Air hockey, tour/ticket assistance, and a front-desk safe
  • A banquet hall, wedding services, and luggage storage
Room features
All guestrooms at Hotel Atotonilco El Viejo have amenities such as safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels

Languages

English, Spanish

Property amenities

Restaurants on site

  • La Palapa

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Property Registration Number PECM530810UT0

We should mention

This property does not have elevators

Property is also known as

Hotel Atotonilco El Viejo San Miguel de Allende
Hotel Atotonilco El Viejo
Atotonilco El Viejo San Miguel de Allende
Atotonilco El Viejo
Atotonilco El Viejo
Hotel Atotonilco El Viejo Hotel
Hotel Atotonilco El Viejo San Miguel de Allende
Hotel Atotonilco El Viejo Hotel San Miguel de Allende

Frequently asked questions

Does Hotel Atotonilco El Viejo have a pool?

Yes, this property has an outdoor pool.

Is Hotel Atotonilco El Viejo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 500 per pet, per day.

How much is parking at Hotel Atotonilco El Viejo?

Self parking is free at this property.

What time is check-in at Hotel Atotonilco El Viejo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Atotonilco El Viejo?

Check-out is at noon.

Where is Hotel Atotonilco El Viejo located?

Situated in San Miguel de Allende, this hotel is within 2 mi (3 km) of Sanctuary of Atotonilco, La Gruta Spa, and Escondido Place. Xote Aquatic Park and Ventanas de San Miguel are also within 9 mi (15 km).

Hotel Atotonilco El Viejo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 195 reviews" "
Rating 8 - Good. 80 out of 195 reviews" "
Rating 6 - Okay. 24 out of 195 reviews" "
Rating 4 - Poor. 7 out of 195 reviews" "
Rating 2 - Terrible. 8 out of 195 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good but the administration needs to put more efforts in maintenance.
Stayed 2 nights in Mar 2021

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisión honesta.
Esta es una revisión honesta de mi experiencia. 1- La habitación tiene TODO lo que puedes necesitar para descansar. Cama cómoda ✅ Regadera y tina separadas ✅ Televisión y cable ✅ WiFi ✅ Sillón ✅ Ventilador ✅ 2- Instalaciones A pesar de que se nota el paso del tiempo en el hotel, se ha mantenido bastante bien. Doy ejemplos de a qué me refiero... - Alberca enfrente de suites: 10/10 (Aunque no está padre que la llenen después de las 3 de la tarde y en la noche la vacían así que no puedes nadar en la mañana antes de irte) - Restaurante: 8/10 (La comida estaba rica pero los precios son algo elevados. Aprox 300-350 por pareja por cada comida) - Áreas al aire libre: 10/10 (Hay mucho espacio para poder caminar y disfrutar de la naturaleza del lugar.) Por razones de la pandemia no se puede hacer uso de la alberca techada ni de las mesas de billar. (O al menos no especificaron si se podía o no) En general nuestra visita fue muy agradable, las personas que nos atendieron fueron bastante amables y en definitiva regresaríamos a pasar otro fin de semana.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2021

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
I can't say enough nice things about the hotel. The warm spring water pool was wonderful and super clean. There were plenty of little cabanas and lounge chairs around it, and you could order food and bevereges from the restaurant at reasonable prices. Our room had a nice little terrace overlooking the pool and garden with a table and seating. The room was quiet, clean, comfortable with a giant bed, and plenty of hot water. There was a jetted tub and shower too. For the quality, the price was great. We plan on staying here again, and bringing a whole bunch of friends.
Stayed 1 night in Jan 2021

10/10 Excellent

Renée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
It was a very nice experience, the hotel is very beautiful, the food is good, the massages were AMAZING!!! And it was comfortable and quiet!
Stayed 1 night in Jan 2020

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please and very convenient because we have a wedding and Is close to the Rancho las sabinas
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice. Pool was beautiful. Restaurant was good and service was excellent. Front desk personnel did not speak English (and unfortunately I don't speak Spanish), but they were super friendly and helpful, and with the help of Google translate (which they would bring up on their computer screen) we were able to communicate.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very dirty the rooms and the bathroom was so bad super updated and dirty the shower curtain full of black spots, i never will go back and the front desk refund my money because i showed her the photos .
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
DO NOT COME HERE! WASTE OF MONEY! what didn't i like? lets start with the basics... this site is perfect for people with a car or a huge group who dont plan on going anywhere. but the city is famous for weddings! their website said its only a 15 minute drive to the city but its really 20-25 minutes to the center. obtaining a taxi/car was nearly impossible (we had to order one 45 minutes in advance) as there are barely any uber drivers who are willing to drive out that far and bring you back. both taxis and ubers will charge you at their will what they feel to take you to downtown. as for the hotel, itself, the internet is extremely bad, especially inside the room you will get no service. the rooms have no telephone to call a lobby or a concierge so you better hope you downloaded whatsapp to save the number & dial someone in at the front and hope you have wifi service to download the app & go through the registration process if you haven't already. there's no blowdryer, the towels were ripped, the sheets were dirty and the vault in the room was not very "safe". i have pics My mom had to go to the cafe to bring back to the room two coffees but they were extremely watered down. kind of like if you buy Nescafe coffee powder and pour water from the sink was what first came to mind. the employees themselves have mentioned that many previous guests whom have stayed with them have complained but the owners think they're lies. the property is nice, but theres SO much to improve!!
Stayed 2 nights in Feb 2019

8/10 Good

darren

Liked: Cleanliness, staff & service, room comfort
Relaxing and Quaint
Nice place to relax! A bit far from everything and a bit rustic but I guess that is the charm! Not a lot of services! Great pool and delicious breakfast
Stayed 2 nights in Feb 2019

8/10 Good

Diana

Liked: Staff & service
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, very clean, beautiful gardens. Food was good.
Stayed 1 night in Aug 2017

8/10 Good

Alvaro, El Paso TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Important places
Excelente experience with lots of sight seeing places and history
Stayed 3 nights in Jun 2017

8/10 Good

Edgar

Liked: Cleanliness, staff & service, room comfort
Very nice overall
The room and pool are super nice how ever the area is too dry. And it doesn't have wifi and the equipment in the gym and entreteinment room is very outdated
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Neat economical resort
Jacuzzi pump didn't work. A little too cold in the room in February. Top notch otherwise. Quiet, tropical, great!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Water stopped working, Bathroom smelled like it was over a backed up septic tank. It was a really nice room other than those two things, however, Atotonilco village is close by and very nice

10/10 Excellent

Leticia D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, hotel in a magic little town
Beautiful facilities. Magic old Mexico style.The swimming pool was cleaned daily and had warm water. The service was excellent. Restaurant with great food.

8/10 Good

maria, seville spain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All great. The place is amazing and beautiful .
The place is great and the pool is amazing, the hotel is better than pictures . However the hotel Manager Mr Sandoval is not kind and does not understand about customer service, he does not listen to customers and does not care about customer needs! His way of talking to people is rude and even his behavior is not kind. The owners of the hotel should know that because of this person me and some other guest will not come back as he is everything but service oriented !

8/10 Good

Simon, France

Liked: Cleanliness, property conditions & facilities
Nice Hacienda but avoid restaurant
Hotel is of type Hacienda, really nice. Pros : + Nice hotel + Large and clean Room + 2 outdoors Pools and 1 indoor Pool with dayly changed thermal water + Tennis courts + Water of the pool being used for other things when being changed Cons : - A bit far from San Miguel de Allende, so you'll need a car and luck to find a parking spot when in town - Restaurant service for breakfast was terrible, very slow, had to ask 3 or 4 times to get milk coffee or fruit juice, we let them know to make sure they improve that point The hotel is perfect if you want to relax after a long day of walking in San Miguel de Allende, We used the restaurant for the continental breakfast that was included in our booking, they weren't aware of it, and continental breakfast doesn't exist at their place so it was hard for them to figure out what it should include. We were ready to pay the extra to get eggs or chilaquiles. They charges us for that, but for a fraction of the price it should have been.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
TERRIBLE RECEPTIONIST
THERE'S A RECEPTIONIST NAMED ANGELICA, WHO IS NOT A VERY NICE PERSON TO DEAL WITH. IT'S A SHAME THAT THE REST OF THE STAFF DEPEND ON HER.

8/10 Good

SERGIO

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Bien
Stayed 2 nights in Nov 2024

8/10 Good

José

Traveled with group
Liked: Cleanliness, staff & service, amenities
Es un lugar que te hace sentir tranquilidad pero tienen puntos en que mejorar. La calidad de las camas, mayor atención al cuidado de algunas zonas ya que da la apariencia de estar descuidado pero entiendo que fui en temporada baja. No hay nada alrededor deberían de tener mayor facilidad para obtener alimentos en horario mas alla del marcado por el restaurante dentro de la propiedad
Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Lugar excelente para relajar y descansar en esta temporada... Seguramente en fin de semana muy cargado de gente. Increíble alberca termal limpia, transporte y calida para cualquier temporada del año. Gracias
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal servicio, falta mantenimiento, muy descuidado, nada funciona bien
Stayed 1 night in Oct 2024