I booked the hotel at the last minute, didn't even have time to read reviews, just looked at location and price. If you are familiar with your basic Mexican hotels, and are comfortable being in a Mexican part of town (within 5 minutes walk of the parrochia town square) then this hotel may be good for you. The room (301) was up stairs, and lacking even basic decor, but it was roomy with three beds in one room, a large kitchenette/seating area, and a basic bathroom with shower. The plumbing is typical puzzling Mexican plumbing, with the bathroom sink getting its hot water from a heater directly on the other side of the wall, while the shower's source of hot water is somewhere in a different part of the city, so it takes a little while for the water in the shower to get get. There is very little water pressure but plenty good to wash up with. Other than that, there were plenty of clean towels, the room was very quiet and suited my needs perfectly, needing only a bed to sleep in, a reading light, another bed to spread my clothes out on, and a bathroom with a shower. No complaints about it serving its purpose. The staff -- I met a man and a woman -- were friendly and helpful. No or very little English, but even with my horrible Spanish everything was fine. Of course, no room service -- this hotel is suitable as a base camp, it's not a resort location. So if all you're looking for a place to sleep and change clothes and shower, it may work for you.