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Casa Los Relojes

2.5 star property
Hotel with a full-service spa, walk to Church of San Miguel Arcángel

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August 2024

Photo gallery for Casa Los Relojes

Staircase
Family Quadruple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets
Reception
Family Quadruple Room, Multiple Beds | Bathroom | Shower, free toiletries, hair dryer, towels
1 treatment room, manicures and pedicures
Reviews
7.6

Good

Popular amenities

  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Spa
    SpaSpa
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Ancha de San Antonio No 31, Col. Centro, San Miguel de Allende, GTO, 37700
  • Popular LocationEl Jardin6 min walk
  • Popular LocationChurch of San Miguel Arcángel7 min walk
  • Popular LocationJuarez Park12 min walk
  • AirportLeón, Guanajuato (BJX-Del Bajío)112 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Nice friendly staff
Bruce
Jan 4, 2020

Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

Highlights

LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Miguel de Allende

Located in San Miguel de Allende, Casa Los Relojes is in the city center. Notable landmarks in the area include Escondido Place and La Gruta Spa.
Visit our San Miguel de Allende travel guideOpens in a new window

What's nearby

  • San Miguel de Allende Public Library - 2 min walk
  • El Jardin - 6 min walk
  • San Miguel de Allende Historical Museum - 7 min walk
  • Church of San Miguel Arcángel - 7 min walk
  • Juarez Park - 12 min walk

Getting around

  • Bajío Intl. Airport (BJX) - 112 min drive

Restaurants

  • ‪Casaméxico - ‬4 min walk
  • ‪Lavanda - ‬1 min walk
  • ‪Gombos Pizza - ‬4 min walk
  • ‪Inside Cafe - ‬3 min walk
  • ‪Kenney's Place - ‬4 min walk

About this property

Casa Los Relojes

Hotel located in Zona Centro
Casa Los Relojes is located close to Church of San Miguel Arcángel, and provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage or a manicure/pedicure at the onsite spa. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Concierge services, luggage storage, and a 24-hour front desk
  • Massage treatment rooms and smoke-free premises
Room features
All guestrooms at Casa Los Relojes offer comforts such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 250.00 per day)
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 250.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Casa Los Relojes Hotel San Miguel de Allende
Casa Los Relojes Hotel
Casa Los Relojes San Miguel de Allende
Casa Los Relojes
Casa Los Relojes Hotel
Casa Los Relojes San Miguel de Allende
Casa Los Relojes Hotel San Miguel de Allende

Frequently asked questions

Is Casa Los Relojes pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Los Relojes?

Self parking is available for MXN 250.00 per day. Limited spots are available.

What time is check-in at Casa Los Relojes?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Casa Los Relojes?

Check-out is at noon.

Does Casa Los Relojes provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Los Relojes located?

Located in Zona Centro, this spa hotel is within a 10-minute walk of Artisan Market and Church of San Miguel Arcángel. San Miguel de Allende Public Library and Oratorio of San Felipe Neri are also within 5 minutes.

Casa Los Relojes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Bruce

Traveled with family
Liked: Staff & service
Nice friendly staff
Stayed 3 nights in Dec 2019

2/10 Terrible

Victor

This is not a hotel, not even a motel.
This is not a hotel, not even a motel It's dirty, it smells bad. It does not have AC It does not have a cleaning service. They do not change the quilts and they do not change the shower towells. The bathroom showers are poorly improvised. This supposed hotel should not be recommended by Hotels.com
Stayed 3 nights in Aug 2018

10/10 Excellent

Nancy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. Friendly staff.
Stayed 6 nights in Jun 2018

6/10 Okay

Marilyn, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-run small hacienda. No elevator.
This small hotel is new to the hotel scene. Minimal service but friendly. Clean and just what we wanted. Somewhat noisy street outside so bring earplugs. Breakfast places nearby. We would return. Lighting in rooms need attention. No reading lamp available in the two rooms we saw. They provided another standing lamp but one could not read by it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

YANIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Yerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, el unico problema fue el estacionamiento, el lugar no cuenta con estacionamiento propio y nos mandan a ono de otro hotel y ademas cobran $150 extra para el estacionamiento.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Me gusto su ubicación y la amabilidad de su planta laboral
Stayed 1 night in Feb 2019

2/10 Terrible

Oscar Godoy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Muy caro para lo que ofrece
Muy caro y sin chiste, no tiene comodidades como aire, secadora, no tiene tienda SERCA, muy caro muy caro y pinché.
Stayed 1 night in Feb 2019

4/10 Poor

Daniel Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dos noches no tuvimos servicio de agua
Stayed 3 nights in Dec 2018

8/10 Good

Daniel Alfredo

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Oscar Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
HOTEL AGRADABLE
HOTEL FAMILIAR , COMODO, BUIENA RELACION PRECIO-HOTEL, RELATIVAMENTE CERCA DEL CENTRO D ELA CIUDAD
Stayed 2 nights in Aug 2018

4/10 Poor

Cecilia, Tecate Baja California

Disliked: Cleanliness, property conditions & facilities, room comfort
No promocionarlo en Expedia
Es un hotel el cual a mi consideracion no debe estar en la pagina de Expedia, o en su caso deberia de cambiar las fotogracias y explicar que es un lugar que no tiene seguridad ni estacionamiento. Demasiado elevado su precio para lo que te ofrece.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ana, cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en casa
Muy comoda la habitación, sin ruido, muy amplia, limpia.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel cercano al centro
Todo bien durante mi estancia, oportunidad de estacionamiento y habitación silenciosa.
Stayed 1 night in Nov 2017

6/10 Okay

Arturo

Liked: Cleanliness
Disliked: Room comfort
Buena ubicación, no recomendable
El hotel tenía una ubicación conveniente para mi visita y fue por lo mismo que lo escogimos. Tuve complicaciones al momento de hacer el check-in ya que en las características del hotel se menciona que se incluye el estacionamiento gratis, lo cual es FALSO. Para poder arreglar esa situación tuve que esperar más de 30 min. al personal de Hoteles.com para que accedieran a reembolsarme ese costo. Es inaceptable engañar a sus usuarios de esa manera. El hotel es caluroso y el ventilador de techo no es suficiente. La conexión wifi nunca me funcionó. En general, la verdad tenía expectativas más altas
Stayed 2 nights in Oct 2017

8/10 Good

gerardo

Liked: Cleanliness, property conditions & facilities, room comfort
Grata e Inesperada Experiencia.
El hotel cuenta con una muy buena ubicación, se puede ir caminando a cualquier hora del día al Centro Histórico, tomando en cuenta la Distancia y la Seguridad de la Zona, siempre estuvo todo limpio, la habitación es muy amplia. Solo agregaría que contaran con una Área de Recepción mas formal y que todo el Personal este capacitado, a pesar de que todos son muy amables, algunos desconocen todas las características del Hotel y no fue mi caso, pero otros huéspedes estuvieron batallado con sus Preservaciones. Mi única queja es que los espejos del baño se coloquen a una altura mayor, ya que no soy muy alto y aun así batalle para poder utilizarlos.
Stayed 2 nights in Aug 2017

4/10 Poor

AMAO, Mexicali

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy viejo
Hotel con sabanas sucias, escusado roto todo muy viejo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy recomendable
Buen precio para lo que es, hotel muy limpio, tranquilo, bonito, relativamente muy cerca del centro, todo excelente.

10/10 Excellent

Roberto, Edo. de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cerca del centro de San Miguel
La habitación 4 que está al lado de la recepción, es muy incómoda para el descanso, porque se escuchan todas las conversaciones entre las recepcionista con clientes, amigos o personas que piden informes; y como consencuencia lo que dialogas en la habitación se escucha hacia afuera, no hay privacidad en ese sentido. La habitación tiene una ventana con puerta que da a un cuarto de servicio que funciona como tragaluz, solo que la ventana no tiene cortinero ni cortina aunque los vidrios son de gota entra el reflejo de la luz y como que no queda completamente a oscuras la habitación cuando te dispones a descansar. Sería conveniente que pusieran una cortina, y que aislarán con un cancel (acorde a la decoración del hotel) la recepción porque por la altura de las paredes se escucha mucho el eco de las voces; o bien que aislarán (corcho en las paredes y puerta) de la habitación para que no se escuchara todo el ruido de voces etc

8/10 Good

Verified traveler

Liked: Room comfort

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar muy limpio comodo en una muy buena zona lo unico malo fue la atencion del los mozos en el restaurant y que la tarjeta tenes que hacerla cargar por dia ... Luego todo excelente