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"Nice and clean property in Ponferrada. The lady at the check-in desk was so nice and polite. I would love to go back to this hotel. Thans for the great stay."

"Excellent location beside the castle and restaurants. Very pleasant staff"

"Good customer service"

"Location is perfect if you want to visit the historic section. Everything is within walking distance. Staff was helpful and friendly."

"The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator."

"Nice and convenient "

"Unfortunatly cafe only opens at 18.00 and no food served till 20.00."

"We absolutely loved the Temple Hotel, it had a Knights Templar theme, from being ‘greeted’ by a suit of armour in reception, to iron braziers for the lights, medieval style furniture and pictures, even the key to the bedroom was an iron ‘Tau’ - all in homage to the spectacular Knights Templar Castle in Ponferrada. In addition the rooms were comfortable, the welcome was warm, and breakfast was a veritable feast worthy of any knights!"

"La señal de la “Wifi” es muy débil, y no uniforme a lo largo y ancho del hotel, y toma hasta 5 minutos para cargar una página cualquiera del Internet, independientemente del teléfono que uses.. Y ésto no es nuevo, pues estuvimos aquí en Abril del año pasado y la situación era igual…"