Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
Property is also known as
Hotel Mercy Hotel
Hotel Mercy San Juan La Laguna
Hotel Mercy Hotel San Juan La Laguna
Frequently asked questions
Is Hotel Mercy pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Mercy?
There is free parking nearby.
What time is check-in at Hotel Mercy?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Mercy?
Check-out is at 11:00 AM.
Where is Hotel Mercy located?
Situated in the historical district, this hotel is within a 5-minute walk of Lake Atitlán and Calle del Café. La Calle de los Sombreros and Kaqasiiwaan Viewpoint are also within 1 mi (2 km).
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Hotel Mercy Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice.