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Sheraton Puerto Rico Resort & Casino

4.0 star property
Bayside San Juan hotel in Santurce with 4 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
4 bars/lounges, poolside bar
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is SAR 731
SAR 999 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bay View

Superior Room, 1 King Bed, Non Smoking, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Bay View

View from property

Superior Room, 2 Queen Beds, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking, City View (Hearing Accessible Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, City View (Mobility / Hearing Accessible Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking, City View (Mobility / Hearing Accessible Room)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View

Suite, 1 Bedroom, Bay View | Living room | 55-inch LED TV with cable channels, TV

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
  • 63 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View

Suite, 1 Bedroom, Non Smoking, View | Living room | 55-inch LED TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking, View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 93 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 210 sq m
  • Bay view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LED TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony)

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View | View from room

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Traditional Room, 2 Queen Beds, Non Smoking, City View (Mobility/hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, View (Mobility/hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, (462)
The price is SAR 695
SAR 901 total
includes taxes & fees
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About the neighborhood

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 3 min walk
  • Puerto Rico Convention Center - 4 min walk
  • Pan American Pier - 10 min walk
  • Port of San Juan - 3 min drive
  • Escambron Beach - 5 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Pudge’s Pizza - ‬4 min walk
  • ‪Choices Sheraton - ‬1 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬5 min walk
  • ‪Medalla Arena - ‬5 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Upscale family-friendly hotel refurbished in 2023 and located near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Coca-Cola Music Hall, Sheraton Puerto Rico Resort & Casino provides a casino, a poolside bar, and a terrace. For those looking to try their luck, this hotel boasts 18 casino gaming tables, a casino VIP room, and a sportsbook. Treat yourself to a sports massage, a body treatment, or a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Brazilian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Massage treatment rooms, a ballroom, and 11 meeting rooms
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 503 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with spring water tubs and designer toiletries
  • 55-inch HDTVs with cable channels
  • Mini fridges, free infant beds, and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 16.00-34.00 for adults and USD 12.00-17.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Choices
  • The Bay Pool Bar & Grille
  • The Cafe
  • Texas de Brazil

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Paddleboards on site

Family friendly

  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (41463 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 casino gaming tables
  • 448 casino slot machines
  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Casino (21000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • No plastic coffee stirrers
  • Renovated entire property - March 2023
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.00 to 34.00 for adults, and USD 12.00 to 17.00 for children
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Puerto Rico Resort & Casino pet-friendly?

Yes, Sheraton Puerto Rico Resort & Casino allows cats and dogs (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a deposit of USD 20 per night and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Puerto Rico Resort & Casino?

Self parking is available for USD 20 per night. Valet parking is available for USD 28 per day.

What time is check-in at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Puerto Rico Resort & Casino?

Check-out is at 11:00 AM.

Where is Sheraton Puerto Rico Resort & Casino located?

This family-friendly San Juan hotel is located near the airport, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. Coca-Cola Music Hall and Pan American Pier are also within 15 minutes.

Sheraton Puerto Rico Resort & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1002 reviews" "
Rating 8 - Good. 170 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Está bien chingon todo
Stayed 4 nights in Jul 2024

10/10 Excellent

Destiny

Stayed 3 nights in Oct 2024

10/10 Excellent

JUSTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is literally minutes from the district T-Mobile! Staff were friendly and we felt safe!
Stayed 5 nights in Oct 2024

10/10 Excellent

Freddie Irizarry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful views.
Stayed 1 night in Oct 2024

10/10 Excellent

ALBERTO, Barranquitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The only thing I DID NOT like was the SHOWER it was AWFUL
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose Luis, san juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else is good.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy seguro, respondieron todas nuestras preguntas y muy amables.
Stayed 4 nights in Oct 2024

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as suppose it be.
Stayed 1 night in Oct 2024

6/10 Okay

Mya

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Salma, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Casino
Stayed 1 night in Oct 2024

10/10 Excellent

Mo'Nique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I go back I will definitely return back to Sherton Hotel Resort and Casino.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jan, Cabo Rojo

Stayed 1 night in Sep 2024

10/10 Excellent

rita

Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Taysean

Liked: Cleanliness
Na
Stayed 5 nights in Jul 2024

6/10 Okay

Juan

Business traveler
Liked: Cleanliness
Poor room service, cleaning not at the correct sheraton standard
Stayed 4 nights in Sep 2024

10/10 Excellent

Marmoles

Stayed 2 nights in Aug 2024

8/10 Good

simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Marcorelis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 3 nights in Sep 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
I’m disappointed with my stay at this hotel. The pool, which was a major reason for my booking, wasn’t available, and I wasn't informed beforehand. I specifically wanted to enjoy the pool here, not at another hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cartabius Jerrell, Stapleton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice!!
Stayed 2 nights in Sep 2024