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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside San Juan hotel in Old San Juan with a 24-hour health club

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Land view from property
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
The price is SAR 954
SAR 1,172 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

View from room

Junior Suite, 1 Bedroom

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Bay View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
HDTV
Hypo-allergenic bedding
Pillowtop bed
Sofa bed
Premium bedding
Down duvet
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillowtop bed
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

Hilton Garden Inn San Juan Condado

Pool
Hot Tub
Spa
Free WiFi
8.8 out of 10, Excellent, (541)
The price is SAR 954
SAR 1,183 total
includes taxes & fees
13 Jan - 14 January 2025
Hilton Garden Inn San Juan Condado

About the neighborhood

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901

What's nearby

  • Pier 1 - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Castillo San Felipe del Morro - 4 min drive - 2.0 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km
  • Pan American Pier - 7 min drive - 5.1 km

Getting around

  • Roosevelt Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Upscale hotel near Port of San Juan
Located close to Pier 3 and Teatro Tapia, Hotel Rumbao, a Tribute Portfolio Hotel provides a terrace, a bar, and a 24-hour health club. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, KUEROS Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, and conference space are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front-desk safe, a reception hall, and a banquet hall
  • A ballroom, multilingual staff, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 245 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 15.00 per day; includes in/out privileges)
  • Secured covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (6973 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator (on request)

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Rumbao, a Tribute Portfolio Hotel pet-friendly?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Rumbao, a Tribute Portfolio Hotel?

Self parking is available for USD 15.00 per day. Valet parking is available for USD 27.88 per night.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-out is at 11 AM. Late check-out is available for USD 30 (subject to availability).

Where is Hotel Rumbao, a Tribute Portfolio Hotel located?

Located in Old San Juan, this hotel is steps from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within 5 minutes.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 610 reviews" "
Rating 8 - Good. 103 out of 610 reviews" "
Rating 6 - Okay. 40 out of 610 reviews" "
Rating 4 - Poor. 18 out of 610 reviews" "
Rating 2 - Terrible. 26 out of 610 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The best and only advantage is its location to the Cruise piers(1-3 piers). The services that they offer are mediocre at best Our room lock was not screwed well. I had to screw the casing of the lock. -The coffee maker was broken -Room's thermostat was fixed too cold When we complained that the coffee machine was broken, they gave me a voucher for the cafeteria, but the young lady in charge refused to honor it. I had to go up again two stories to ask the front desk to call the cafeteria attendant. She reluctantly served me, after a half hour wait.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to very good restaurants in Old San Juan. Just walk up the hill and you are overlooking the ocean from Castillo San Cristóbal. Comfortable bed and pillows, helpful staff, and good coffee in the morning. Had hoped for a view of the pier, but the hotel was fully booked and we didn’t arrive until 6 PM. Recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay before leaving for a cruise
Stayed 1 night in Dec 2024

10/10 Excellent

Solalba

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Pompton Plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Staff was very nice in the hotel and the restaurants and market. Definitely would come back.
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean with excellent aminities. Plus within walking distance of city attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaly

Stayed 1 night in Dec 2024

6/10 Okay

Luis

Traveled with partner
Corridors need upgrading , service in restaurant needs improvement , maid service is poor
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Terri

Liked: Staff & service, property conditions & facilities
There was some garbage in the restaurant and the neighbors were very loud
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- near Downtown Old San Juan and the cruise ships!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were pleasant and helpful. The doormen/concierge were also friendly and helpful, especially Miguel. The restaurant seemed understaffed but the food was delicious. The room was great and the location can't be beat. I would definitely recommend Hotel Rumbao and if I'm ever in San Juan again I would gladly stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious at hotel restaurant. Staff very helpful and cordial. What i didnt like is hotel doesnt have a casino. Before there was one. Would be nice to have.
Stayed 2 nights in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent location
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olugbenga

Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie, loveland

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Ginna L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and helpful staff
Stayed 2 nights in Dec 2024

8/10 Good

George, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place to stay if we're planning on taking taking a virgin cruise.It's right across the street, from the dock
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Frankie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is such a loud buzzing in the room and the front desk won’t do anything about it. I also saw a cockroach running around so I killed it. Front desk said they could come get it if I wanted it removed, but wouldn’t give me a new room. Nobody cares. I had to call multiple times for them to even tell me they weren’t gonna do anything. I’ve been waiting for about a half hour to even get any response. They simply don’t care. Stay away!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for cruising
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an even nicer hotel than I expected! I loved the location, the food was delicious and room was very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Nazeeya

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024