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Residence Inn by Marriott San Juan Isla Verde

3.5 star property
Eco-certified Carolina hotel in Isla Verde with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Lobby lounge
Point of interest
2 outdoor pools, sun loungers
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
The price is SAR 958
SAR 1,208 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

View from room

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot Tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (2829)
The price is SAR 710
SAR 957 total
includes taxes & fees
23 Dec - 24 Dec
Embassy Suites by Hilton San Juan Hotel & Casino

About the neighborhood

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979

What's nearby

  • Isla Verde Beach - 2 min walk - 0.2 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Casino del Mar at La Concha Resort - 7 min drive - 6.9 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.5 km
  • Condado Beach - 8 min drive - 8.4 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel near Carolina Beach
Located close to Jose Miguel Agrelot Coliseum, Residence Inn by Marriott San Juan Isla Verde provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and laundry facilities.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Self parking (surcharge), an electric car charging station, and 2 meeting rooms
  • A 24-hour front desk, coworking spaces, and a computer station
  • ATM/banking services, beach towels, and luggage storage
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 231 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Frequently asked questions

Does Residence Inn by Marriott San Juan Isla Verde have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Residence Inn by Marriott San Juan Isla Verde pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott San Juan Isla Verde?

Self parking is available for USD 19 per night.

What time is check-in at Residence Inn by Marriott San Juan Isla Verde?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott San Juan Isla Verde?

Check-out is at 11:00 AM.

Where is Residence Inn by Marriott San Juan Isla Verde located?

Located in Isla Verde, this eco-certified hotel is 0.5 mi (0.8 km) from Carolina Beach and within 6 mi (10 km) of Jose Miguel Agrelot Coliseum and Casino del Mar at La Concha Resort. Condado Beach and Pan American Pier are also within 6 mi (10 km).

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1052 out of 1552 reviews" "
Rating 8 - Good. 285 out of 1552 reviews" "
Rating 6 - Okay. 131 out of 1552 reviews" "
Rating 4 - Poor. 44 out of 1552 reviews" "
Rating 2 - Terrible. 40 out of 1552 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep, SOUTH WINDSOR

Traveled with family
Liked: Cleanliness, staff & service
Clean rooms only complaint was the exhaust fan in the bathroom was not working. The shower area gets foggy after a hot shower. Did complain but did not get repaired by the time we lwft
Stayed 3 nights in Dec 2024

8/10 Good

CAROLENE MELINDA

Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy and accessible from the airport. It was very nice and the complimentary breakfast is a plus!
Stayed 4 nights in Dec 2024

6/10 Okay

Yahaira

Stayed 2 nights in Nov 2024

10/10 Excellent

Cheyenne, Wareham

Traveled with partner
Liked: Staff & service, amenities
The staff here were amazing! The location was great. The atmosphere was was a 10/10. The only issue came with the smell of the hotel and the hotel room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Deyaneira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

María

Traveled with partner
Liked: Cleanliness, staff & service
I stayed in this property on July 2024, and I liked it a lot, thats why I stayed here again.... But I got very dissapointed, because the room was different, and it had a very strong smell of smoke, from obviously someone had smoked... Also the first days, water was nice and hot, but last three days, was just warm... AC was terrible...very humid room....it seemed they controlled temperature,because it got very hot in the middle of the night.... When I got home I had to wash EVERYTHING, because the smell of the room (smoke, humidity) was into the clothes... So, I don't think I will stay here again....
Stayed 7 nights in Dec 2024

8/10 Good

Yacoub

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is nice The only problem is the mold because of the high humidity , but i guess there is mold everywhere in san juan
Stayed 4 nights in Dec 2024

2/10 Terrible

Hamnwatie

Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Property conditions & facilities
The hospitality was superb
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos F

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel, room, dining area, bar, pool and customer service were all awesome.
Stayed 5 nights in Nov 2024

8/10 Good

RYAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I disliked wet carpet smell. Disliked 40dollar resort fee and dont know why this was charged Disliked spanish speakimg only and english was vaguely understood by staff Food too expensive particuarly apitezers small portions Love the pool, surrounding clean room with full kitchen a plus staff very friendly closeness to airport
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing!!
Stayed 1 night in Dec 2024

2/10 Terrible

Jose, SOMERSET

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
STAY AWAY!!!’ This hotel is a TOTAL RIP OFF!!! To start the front desk person Gerardo Sanchez was Rude, Sarcastic, Condescending and Unprofessional! He refused to give his name as his name tag was hidden. I investigated with staff the next day to find out who the front desk person on duty when we checked in. Mr. Sanchez NEVER greeted us, NEVER made eye contact and gave a FAKE NAME! If this is the type of employees Residence Inn employs their standards are Extremely Low. Now, we were charged $40 per day for Manual Destination Fee, NO IDEA what this fee was, as we paid our hotel cost in full prior to arriving. We were NEVER told about this fee. Due to flight delays we arrived a day late and was charged $40 and we weren’t even in the hotel. AWFUL HOTEL EXPERIENCE!!!!!! ABSOLUTELY WOULD NOT RECOMMEND THIS HOTEL
Stayed 4 nights in Dec 2024

8/10 Good

Meagan, union

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our original room had a very strong mold/mildew smell so we asked to move to another room. They were able to move us right away but there was still a smell though it was better; its probably in the HVAC vents. The hotel was pleasantly nice, walkable to other restaurants and grocery. Just note that there are more fees after you book (~$40 per night) plus taxes (more than I expected) so be prepared. My kids really enjoyed the pool and the kid friendly slide-pool area- this was the highlight of our hotel stay. Its only 7 minutes from the airport so you can hear the planes taking off.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Will return! The staff is wonderful, food is great!
Stayed 4 nights in Dec 2024

8/10 Good

Mona

Liked: Cleanliness
Stayed 4 nights in Nov 2024

4/10 Poor

Eric

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Night one when we were checked in the guy at the front gave terrible customer service, even after my wife tried to cheer him up he barely smiled or showed any enthusiasm for his job. I understand having a bad day but I've worked in customer service and you at least try to fake it. We also had a bartender one night who was very rude to my wife and not helpful. The other staff did their jobs well enough in the front of the house. The food took forever most of the time and the wraps were soaked in oil which was pretty gross. As for the place itself, who thought it was a good idea to put carpet in the hallways and rooms? The whole floor smelled of mildew and hopefully not for the health of the guests mold! All of our clothes that were left in the room and not worn during the stay reeked of mildew, including my wife's expensive dresses (which had to be dry cleaned once we got home). Put tile like the lobby, or anything other than old carpet. The island is naturally humid and people walk up from the pool area wet or out of the rain, its just common sense. The bed was hard so sleeping was uncomfortable. The phone in the room didn't work. The shower design doesn't make sense because unless you point the showerhead straight down or at the wall it makes the bathroom floor all wet. The parking is expensive and you need a car if you want to get around the island. All in all a disappointment after spending $300 a night on our honeymoon.
Stayed 11 nights in Nov 2024

2/10 Terrible

Dilanraj

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Chuck

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach with a lot of dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Stayed 1 night in Nov 2024

6/10 Okay

Ravindi

Traveled with group, Traveled with pets
Liked: Property conditions & facilities
Our stay at the hotel was quite disappointing. Despite going out of my way to coordinate housekeeping with the front desk—especially since I had a pet with me—we didn’t receive housekeeping even once during our 6-day stay. We had to repeatedly request fresh towels and were only provided them on two occasions. While the service at the bar was exceptional and Marisol at the front desk was fantastic, the rest of the experience fell short of expectations. For example, we ordered a bottle of Prosecco at the bar, only to find out that the same bottle costs $55 at the hotel’s market, but we were charged $90 at the bar due to a supposed “corking fee.” A $40 markup for serving the bottle felt unreasonable. Additionally, our room had a strong mildew/musty smell, and we heard similar complaints from other guests about their rooms. Despite these issues, we still enjoyed Puerto Rico’s natural beauty and had a great time exploring the island. However, the overall experience at this hotel left much to be desired.
Stayed 6 nights in Nov 2024

8/10 Good

Roberto Carlos Guzman

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your establishment. The only down fall was that the air was consistently on in the rooms, and it was very humid. We asked to turn it off or down, but no one came to access it. The bed seemed like it was wet. One guest said her room and hallway in the 200 wing smelled like mildew. Breakfast was nice, that is one of the reason we chose this place. Food options seemed to be the same every day, but it was good. Thank you again, we will return.
Stayed 7 nights in Nov 2024