4/10 Poor
Carlo
Traveled with family
26 December 2024
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this 1-bedroom condo in Isla verde San Juan for 5 days and unfortunately, it was a disappointing experience.
Pros:
The condo is conveniently located within walking distance to restaurants, bars, convenience stores, and the beach.
It offers a nice ocean view, private parking, air conditioning, and a swimming pool. The 24-hour security provided peace of mind. The staff were attentive, helpful and pleasant. Cons: The condo is very dated and has a noticeable smell of mold. The air conditioners need cleaning or filter replacements. The bathroom had both a leaky shower and bathtub faucet. Dusty floors and stained windows glass were evident. The sofa bed was jammed and clearly broken, making it unsafe to use. One of the dining room table chairs had a broken leg support which was also unsafe. The windows need caulking to seal them properly, as mosquitoes easily got in. The lack of soundproofing meant every sound and foul odors from street level and vehicle noise could be easily heard at night. There were clear and obvious cracks on the cement window frames of the sliding glass doors raising concerns about the overall safety of the building, especially for those with young children. The small wall bathroom vent was ineffective, causing humidity to build up and rusty, dirty water to fall from the ceiling. The outdoor pool was poorly kept, with slight algae buildup in the deeper area of the pool. Overall the stay was less than enjoyable for me and my family.