Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Unwind by the pool or enjoy stunning views from our rooftop terrace. Explore vibrant city life with shopping just steps away.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Rooftop bar, ocean views, open select days
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is SAR 1,324
SAR 1,668 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Bedroom (Emissary)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Veranda)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Chancelor)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Emissary)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, Multiple Beds (Deputy)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Hair dryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901

What's nearby

  • San Juan Gate - 2 min walk
  • Port of San Juan - 7 min walk
  • Castillo San Felipe del Morro - 12 min walk
  • Pan American Pier - 3 min drive
  • Condado Beach - 18 min drive

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 35 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk
  • ‪Birra y Empanadas - ‬2 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Hotel near Port of San Juan
A rooftop terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Palacio Provincial San Juan, Curio Collection by Hilton. The on-site restaurant, Consular, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), express check-out, and an elevator
  • Coworking spaces, smoke-free premises, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All guestrooms at Palacio Provincial San Juan, Curio Collection by Hilton feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Consular
  • Atelier Rooftop Terrace

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

Does Palacio Provincial San Juan, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Palacio Provincial San Juan, Curio Collection by Hilton pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palacio Provincial San Juan, Curio Collection by Hilton located?

Located in Old San Juan, this hotel is within a 10-minute walk of Plaza de Armas and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 719 reviews" "
Rating 8 - Good. 112 out of 719 reviews" "
Rating 6 - Okay. 43 out of 719 reviews" "
Rating 4 - Poor. 20 out of 719 reviews" "
Rating 2 - Terrible. 21 out of 719 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrett

Amazing service
Stayed 1 night in Jan 2025

8/10 Good

Carole

Traveled with group
Liked: Amenities, property conditions & facilities
For a luxury Hilton property I thought this hotel was below standards; the staff seemed inexperienced and not properly trained in customer service. You were not greeted by the staff when you entered or left the property nor were you asked if you were enjoying your stay or was there anything you needed, which I believe is a standard in hotel hospitality catering to tourists. iIf you asked a question of the front desk staff they were brusque in their responses; the properly is in a densely located part of Old San Juan so guests are going to have logistical questions. Also the rooms were not cleaned until the early evenings so if you arrived back to your room in the afternoon the rooms were not yet made up and your used wet towels and unmade remained from the morning.
Stayed 5 nights in Jan 2025

6/10 Okay

CINDY

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A local tavern was located just across the street from the window in our room. The tavern was open very late- noisy, loud music. We asked to move to a different room as soon as we checked in, and told nothing else was available. The overall facility was lovely, but disappointing our room was street level across from noisy bar since we paid $400 USD!!
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best of the old world and new
Stayed 7 nights in Jan 2025

8/10 Good

Kristina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Personable staff. Would come back again.
Stayed 4 nights in Jan 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeannette, LAS VEGAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the food was excellent the room was clean and comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Brianna

Stayed 1 night in Nov 2024

10/10 Excellent

Glorimar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ambiente relajado y buenos restaurantes cerca
Stayed 1 night in Dec 2024

10/10 Excellent

Rushain

Liked: Cleanliness, staff & service, property conditions & facilities
I will be staying here my next time in Puerto Rico!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dyneen

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen Lynn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabiana

Traveled with family
Liked: Amenities
excelente servicio al cliente
Stayed 1 night in Nov 2024

8/10 Good

Beth Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a rooftop pool.
Stayed 4 nights in Nov 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Palacio! Everything about the property felt grand.The service was top-notch and accomodating. Right in the heart of Old San Juan's Plaza!
Stayed 2 nights in Nov 2024

10/10 Excellent

Liling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Silvia

Business traveler
Restaurant staff sluggish
Stayed 3 nights in Nov 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose, Gurabo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruth

Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palacio, a hotel located in a beautiful historic building, was an excellent choice for our stay in San Juan. Our basic criteria for rating a hotel is simple; bed, shower and location. In all these respects the Palacio excelled. That is not to say it was flawless. The room was relatively loud. You are in the heart of old San Juan after all. If street noise bothers you, request a room on the second floor. The hotel restaurant was mediocre. We experienced rainy days throughout our stay and the restaurant was partially uncovered. That meant splashing water. The intense action of the overhead fans meant that our food was cold almost immediately. These are admittedly small issues and the overall excellence of the staff overcame them. Our plans were continuously changing and the staff assisted us repeatedly. Despite the uncertain weather and our small complaints, we recommend highly.
Stayed 5 nights in Oct 2024

8/10 Good

Kristen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The grounds were great! However, the bathroom and bedroom left much to be desired. Otherwise, the convenience of everything and the staff were FANTASTIC!
Stayed 4 nights in Aug 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 4 nights in Jun 2024

4/10 Poor

Talencia

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Upon paying for my stay I was over charged and the property refused to refund the additional funds.
Stayed 4 nights in Oct 2024