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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Adults-only San Juan hotel in Old San Juan with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Courtyard
Rooftop bar, ocean views, open select days
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk
The price is SAR 999
SAR 1,314 total
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Champagne service
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901

What's nearby

  • San Juan Gate - 2 min walk
  • Port of San Juan - 7 min walk
  • Castillo San Felipe del Morro - 12 min walk
  • Pan American Pier - 3 min drive
  • Puerto Rico Convention Center - 7 min drive

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk
  • ‪Birra y Empanadas - ‬2 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Hotel near Port of San Juan
A rooftop terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Palacio Provincial San Juan, Curio Collection by Hilton. The on-site restaurant, Consular, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), express check-out, and meeting rooms
  • An elevator, a 24-hour front desk, and coworking spaces
  • Luggage storage, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All guestrooms at Palacio Provincial San Juan, Curio Collection by Hilton feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Premium channels, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Consular
  • Atelier Rooftop Terrace

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

Does Palacio Provincial San Juan, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Palacio Provincial San Juan, Curio Collection by Hilton pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palacio Provincial San Juan, Curio Collection by Hilton located?

Located in Old San Juan, this hotel is within a 10-minute walk of Plaza de Armas and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 699 reviews" "
Rating 8 - Good. 106 out of 699 reviews" "
Rating 6 - Okay. 40 out of 699 reviews" "
Rating 4 - Poor. 20 out of 699 reviews" "
Rating 2 - Terrible. 21 out of 699 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dyneen

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen Lynn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabiana

Traveled with family
Liked: Amenities
excelente servicio al cliente
Stayed 1 night in Nov 2024

8/10 Good

Beth Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a rooftop pool.
Stayed 4 nights in Nov 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Palacio! Everything about the property felt grand.The service was top-notch and accomodating. Right in the heart of Old San Juan's Plaza!
Stayed 2 nights in Nov 2024

10/10 Excellent

Liling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Silvia

Business traveler
Restaurant staff sluggish
Stayed 3 nights in Nov 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose, Gurabo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruth

Stayed 5 nights in Oct 2024

8/10 Good

Kristen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The grounds were great! However, the bathroom and bedroom left much to be desired. Otherwise, the convenience of everything and the staff were FANTASTIC!
Stayed 4 nights in Aug 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 4 nights in Jun 2024

4/10 Poor

Talencia

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Upon paying for my stay I was over charged and the property refused to refund the additional funds.
Stayed 4 nights in Oct 2024

8/10 Good

Shakhriyor

Stayed 3 nights in Sep 2024

4/10 Poor

Victoria

Traveled with partner
Disliked: Amenities
The pool is so very small, very limited space and limited seating… the pool also closes at 7pm! No late night dips in the pool or hot tub because of the limited hours. The beach is about 20 minutes away at a completely different hotel. You have to get your own transportation to the beach, an Uber was about $10-$15 each way depending on the time of day. They do set up chairs and an umbrella for you but the hotel does not provide a shuttle which is very inconvenient. The service at the hotel restaurant was terrible. The pillows were horrible and we even requested more, but it didn’t help. The a/c didn’t feel very cool in the room and overnight we would break out in a sweat. I would not stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Joseph, Katy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They didn’t clean room good
Stayed 3 nights in Sep 2024

8/10 Good

Chevaun

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by how gorgeous the property was, the images online doesn’t do it justice. The location was very convenient as my friends and I were able to walk to a lot of stores , restaurants and bars and while feeling absolutely safe. If you love a mix of modern while paying great homage to historical architecture then Hotel Palacio Provencial is where you want to be. The staff was amazing , from the restaurant to the rooftop bar , the front desk, all were helpful and so pleasant . I love the pride that they have for their country and their willingness to Share it with visitors. I will be back !
Stayed 3 nights in Sep 2024

10/10 Excellent

Marysol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sierra

It was a beautiful resort like stay with a very friendly staff. Very conveniently located.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hilaria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servívice, location and the property is super nice haughty recommended
Stayed 3 nights in Sep 2024

10/10 Excellent

Alisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel and the staff was amazing! We would definitely choose this hotel again, if we return to San Juan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and clean space! The Deputy room with 2 queen beds was spacious enough for 4 ppl and the bathroom was large. Outdoor pool and hot tub are small but still nice enough to enjoy some views. Staff were so helpful and kind, gave us a good restaurant recommendation. Plenty of towels including for the pool/beach. Such a great location to explore Old San Juan!
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024