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La Capitana Old San Juan

3.0 star property
Hotel in San Juan, near Port of San Juan

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Cozy Apartment with Sea View | Balcony view
Apartment, Balcony, Ocean View | Balcony view
Breathtaking Apartment | View from property
Cozy Apartment with Sea View | Individually decorated, individually furnished, laptop workspace
Apartment, Balcony, Ocean View | Balcony view

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Room options

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Showing 2 of 2 rooms

View all photos for Apartment, Balcony, Ocean View

Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace

Apartment, Balcony, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Zen Atlantis Place

Zen Atlantis Place | Individually decorated, individually furnished, laptop workspace

Zen Atlantis Place

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
412 Calle Norzagaray, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 10 min walk - 0.9 km
  • Castillo San Felipe del Morro - 15 min walk - 1.3 km
  • Pan American Pier - 3 min drive - 2.1 km
  • Condado Beach - 5 min drive - 4.2 km
  • Puerto Rico Convention Center - 6 min drive - 4.8 km

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafeteria Mallorca - ‬5 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Caficultura - ‬3 min walk
  • ‪Casa Luna Rest - ‬3 min walk

About this property

La Capitana Old San Juan

Hotel near Port of San Juan
Near Pan American Pier, La Capitana Old San Juan provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), luggage storage, and smoke-free premises
  • Concierge services
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 20-inch flat-screen TVs with cable channels
  • Separate sitting areas, separate dining areas, and refrigerators

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Is La Capitana Old San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Capitana Old San Juan?

This property doesn't offer parking.

What time is check-in at La Capitana Old San Juan?

Check-in begins at 3:00 PM.

What time is check-out at La Capitana Old San Juan?

Check-out is at 11:00 AM.

Where is La Capitana Old San Juan located?

Located in Old San Juan, this hotel is within a 15-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

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La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 27 out of 101 reviews
Rating 8 - Good. 18 out of 101 reviews
Rating 6 - Okay. 25 out of 101 reviews
Rating 4 - Poor. 14 out of 101 reviews
Rating 2 - Terrible. 17 out of 101 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025

6/10 Okay

KATARZYNA M

Liked: Staff & service
Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

jamie

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022

2/10 Terrible

Grigoriy

Disliked: Amenities
Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean
Stayed 3 nights in Nov 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.
Stayed 3 nights in Oct 2024

6/10 Okay

termaine

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023

4/10 Poor

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.
Stayed 4 nights in Nov 2024

6/10 Okay

Eve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Stayed 2 nights in Mar 2024

6/10 Okay

Lisette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023

2/10 Terrible

Lynn R.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We couldn't stay because a/c was not working at all. Property did not look fresh or even recently inhabited.Could be great hotel and will be if they renovate it.Don't book now.
Stayed 4 nights in Apr 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony Room with a Fantastic View
The ocean view from our room was amazing. We stayed in a balcony room. The room itself is old and not fancy, but it's supposed to be old and not fancy. The service was excellent as well. The room is up two flights of stairs. If you don't want to haul your luggage upstairs, this room is not for you. But if you do, it's worth it.
Stayed 1 night in Feb 2023

6/10 Okay

Willard

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location ideal for being downtown being in the hub of everything. Few minor disappointments Only one set of towels for five days day no wash clause or any hand towels for in the kitchen. And TV did not work.

2/10 Terrible

Jaciel

Disliked: Staff & service, property conditions & facilities
Not recommend
Stayed 3 nights in Sep 2023

6/10 Okay

ryan

Disliked: Property conditions & facilities, room comfort
If you want comfort spend your money elsewhere.
Great location but average to below average accommodation. Very small and dated bathroom with barely enough space. Hot water was more like warm. Was sent an email confirming a different room but given another when we arrived. Not a single window in the entire place.
Stayed 3 nights in Jan 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I paid for a late check out and was told it’s till 2pm for 50$ On my last day I called to confirm that I’m leaving at 2 they said no it’s 50 for every hour after 11… that’s the only thing I was upset about.. but either that it’s super nice
Stayed 2 nights in Oct 2023

4/10 Poor

Adriana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.
Stayed 4 nights in Jun 2024

8/10 Good

Ricardo

Liked: Staff & service
It’s all about the location and the views. They are indeed amazing. That’s the main positive. The access is challenging as the unit is located on a third floor with no elevator. The unit is old and it shows. Furniture, bathroom and kitchen show their age and look cheap and very used. There are cracks on the balcony structure that can make some people nervous. But the views are breathtaking…
Stayed 2 nights in Jul 2023

6/10 Okay

Francisco

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my 5th time staying at this location. I love the views from this place. But this time the room was very dirty. This is the first time I have experienced this here. The floors were very dirty. The bed had a lot of hair on it i can imagine it eas from the last guest. The TV didn't work. Overall I was disappointed with this stay.
Stayed 3 nights in Oct 2022

6/10 Okay

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old San Juan
The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.
Stayed 5 nights in Mar 2024