Find all hotels by Independent in San Juan from SAR 66

"I took a photo of my review form that I filled out and left when we checked out after our 4days, 3nights stay. But let’s see if this section has enough characters for my review: 1. The way to the main hotel area showcases the furniture store so it’s inviting 2. The room was decent sized. But the bathroom door was so awkward. I suggest turning it into a sliding door 3. The housekeeping staff is very helpful. I had room service the entire stay and most of the staff who delivered our meals were...

"Overall the stay was a very pleasant experience, the staff were warm and professional, a big factor on making this resort very endearing . This boils down to expectations . The room was wonderful but seems lacking in some basic items like slippers or lotion , staff were doing the daily upkept of the pools but failed to notice the loose floorboard or a used diaper lodged on the faux stone wall. Breakfast buffet was just okay and this boils down to again the expectation and no complementary hot...

"None "

"Minutes after checking in and putting our stuff down, a big rat was discovered under the bed. I opened the door and called a couple of housekeepers to sweep up rat droppings and locate to remove the big rat out of our room. After a few minutes, the rat came running out the room and the staff had a big laugh. We were too tired to ask for another room and none was offered anyway, so we stayed on the same one for the rest of our stay. The staff were amazing but the property was outdated and...

"Stay is OK, But Reminded Staff to be extra effirt to clean paddle of water that create algae on ground and I didn’t notice as I plan to go around our car ( in front of our Hotel) and I Fall Big time, thankfully I didn’t break my hip,nor arm nor HEAD on that split second fall. MY BACK is full of Algae. I made the staff about it, the one who clean the Swimming pool & front Desk Staff, who only said “I’m sorry” didn’t bother What I feel. "

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"Location is good and staff is great."

"Staff should at least acknowledge waiting guests and need to smile. "