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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel connected to a shopping center in Santurce with 3 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Exterior
Cafe
Premium bedding, in-room safe, blackout drapes, soundproofing
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Room service
The price is SAR 715
SAR 964 total
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot Tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (2869)
The price is SAR 738
SAR 988 total
includes taxes & fees
8 Jan - 9 Jan
Embassy Suites by Hilton San Juan Hotel & Casino

About the neighborhood

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Museo de Arte de Puerto Rico - 5 min walk
  • Casino del Mar at La Concha Resort - 17 min walk
  • Condado Beach - 3 min drive
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

Upscale family-friendly hotel near Casino del Mar at La Concha Resort
A free grocery shopping service, a terrace, and designer stores on site are just a few of the amenities provided at DoubleTree by Hilton San Juan. Active travelers can enjoy ecotours at this hotel. Treat yourself to a facial, a body scrub, or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a vending machine, and multilingual staff
  • A front-desk safe, beach umbrellas, and beach towels
  • Guest reviews say great things about the helpful staff and location
Room features
All 184 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-22.00 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Pierre
  • Starbucks Coffee
  • Silk

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7000 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Check-out is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan hotel is located near the airport, within 1 mi (2 km) of Calle Loiza and Casino del Mar at La Concha Resort. Pan American Pier and Condado Beach are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1014 reviews" "
Rating 8 - Good. 227 out of 1014 reviews" "
Rating 6 - Okay. 80 out of 1014 reviews" "
Rating 4 - Poor. 34 out of 1014 reviews" "
Rating 2 - Terrible. 44 out of 1014 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Fred

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location and has a shuttle to she you to the bench if you don’t want to walk. 10min away from airport, clean and friendly. I highly recommend this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

YIRAH

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I world highly recommend this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff & lovely clean property. Amenities were very good & everyone was helpful & accommodating. Walking distance to great beaches, dining & shopping
Stayed 5 nights in Dec 2024

8/10 Good

Piyush, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Fei

Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Stayed 4 nights in Dec 2024

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick L, Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was amazing. I will definitely stay here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Nasir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at the Hotel was very polite and considerate! Thank you everyone!
Stayed 5 nights in Dec 2024

2/10 Terrible

CARMELO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
POOL DIRTY! NEVER SOMEONE AVILABLE AT THE FRONT DESK. ALWAYS SOMETHING WRONG WITH ACCESS CARD FOR PARKING GETTING IN AND GETTING OUT, NO ONE CARES!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Reeshemah Malika, St.Croix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about the property, the staff, room, walking distance to other stores, especially how convenient it was to a supermarket across from the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous service, convenient location when cruising out of San Juan. Spacious room, with a fabulous shower, stayed pre and post cruise, and would stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway in front of the room smelled like poop. Spoke to the front desk but nothing changed during our stay. Room is very small for the price. Extremely overpriced hotel restaurant. Luckily there are alot of eateries close by. Would rather stay at embassy suites closer to the airport. Much nicer rooms and hotel amenities
Stayed 2 nights in Dec 2024

8/10 Good

Camilo Montoya

Stayed 5 nights in Nov 2024

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Somethings are overpriced. Room service or cable are not always available
Stayed 6 nights in Dec 2024

10/10 Excellent

Basia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister, brother-in-law, and I had a great experience when we stayed at Doubletree by Hilton San Juan. Staff was extremely friendly and always greeted us when we encountered each other. They were easy to speak with and contact whenever we had any questions or concerns. When we reported an issue with our room, just as a precaution not expecting anything out of of it, the manager and staff followed up with us, provided us with an update, allowed us to change our rooms, and gave us a complimentary meal. We were not expecting this at all! We felt very welcomed and at peace here. We would definitely book here again for any future trips to San Juan, Puerto Rico. I would also like to add that everything is centrally located here. From the hotel you can walk down Calle Loíza and try different restaurants and even walk down to La Placita.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Amenities
Maintained to a very high standard. Beautiful lobby and pool area.
Stayed 2 nights in Dec 2024

6/10 Okay

Erin Michelle

Stayed 3 nights in Aug 2024

10/10 Excellent

Sumter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and a great view. We stayed on the penthouse floor!
Stayed 1 night in Dec 2024

10/10 Excellent

okeya

Stayed 2 nights in Nov 2024

10/10 Excellent

Katy

Stayed 1 night in Nov 2024

10/10 Excellent

Mileena

Stayed 5 nights in Jul 2024

10/10 Excellent

Nikea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ava

Stayed 5 nights in Nov 2024