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Condado Vanderbilt Hotel

5.0 star property
Unwind with hydrotherapy or enjoy beachfront dining while soaking up breathtaking ocean views.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Condado Vanderbilt Hotel

Beach/ocean view
Terrace/patio
On the beach, white sand, beach cabanas, sun loungers
Front of property - evening/night
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Breakfast available
  • Hot Tub
  • 24/7 front desk
The current price is SAR 1,909
SAR 2,543 total
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 2 Queen Beds, Ocean View, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds (Heritage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Terrace, Oceanfront

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Bedroom, Terrace, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 271 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 1 King Bed (Heritage)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Heritage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 241 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, City View (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Bedrooms, City View (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 118 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Ocean View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Commodore)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Multiple Beds, Oceanfront (Commodore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed (Heritage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Ocean View (Biltmore)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Biltmore)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, Oceanfront

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

San Juan Marriott Resort and Stellaris Casino

Pool
Hot Tub
Spa
Kids pool
9.0 out of 10, Wonderful, (1174)
The price is SAR 1,984
SAR 2,473 total
includes taxes & fees
2 Feb - 3 Feb
San Juan Marriott Resort and Stellaris Casino

About the neighborhood

Map
1055 Ashford Avenue, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk
  • Condado Beach - 8 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 4 min drive
  • Port of San Juan - 4 min drive

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬3 min walk
  • ‪Tacos & Tequila - ‬3 min walk
  • ‪Semilla Kitchen and Bar - ‬3 min walk
  • ‪La Vergüenza Condado - ‬4 min walk

About this property

Condado Vanderbilt Hotel

Luxury family-friendly hotel near Casino del Mar at La Concha Resort
Close to Condado Beach and Sheraton Casino, Condado Vanderbilt Hotel provides a poolside bar, a terrace, and shopping on site. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to aromatherapy, a body scrub, or hydrotherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, a hair salon, and dry cleaning/laundry services. In addition to 4 bars and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and a porter/bellhop
  • Beach umbrellas, tour/ticket assistance, and beach towels
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 316 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11 AM: USD 35-50 for adults and USD 25-35 for children
  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • 1919 Restaurant
  • Ola Ocean Front Bistro
  • Patron Tacos & Tequila

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Fitness classes
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 to 50 for adults, and USD 25 to 35 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel
Condado Vanderbilt San Juan
Condado Vanderbilt
Condado Vanderbilt Hotel Hotel
Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel Hotel San Juan

Frequently asked questions

Does Condado Vanderbilt Hotel have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Condado Vanderbilt Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Condado Vanderbilt Hotel?

Valet parking is available for USD 30 per day.

What time is check-in at Condado Vanderbilt Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Condado Vanderbilt Hotel?

Check-out is at noon.

Where is Condado Vanderbilt Hotel located?

Located in Condado, this beachfront hotel is in the city center and within a 10-minute walk of Parque La Ventana al Mar, Condado Beach, and Casino del Mar at La Concha Resort. Pan American Pier and Puerto Rico Convention Center are also within 3 mi (5 km).

Condado Vanderbilt Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1106 out of 1487 reviews" "
Rating 8 - Good. 197 out of 1487 reviews" "
Rating 6 - Okay. 103 out of 1487 reviews" "
Rating 4 - Poor. 44 out of 1487 reviews" "
Rating 2 - Terrible. 37 out of 1487 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and the property itself were absolutely beautiful with plenty of dining options. Rooms were nice but nothing special, the bathroom stood out as it was spacious and had full tub, large shower and enclosed room for the toilet. the rooms were cleaned twice daily which was nice and there was complimentary coffee in the lobby and by breakfast bar. The spa was expensive, but the treatment menu was unique and the facilities were beautiful. The area was close to old San Juan by uber. overall, the beauty of the hotel and the old luxury vibe is what stood out the most.
Stayed 6 nights in Jan 2025

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
If not for Veronica at the front desk, we would have rated our stay much lower. We had issues from the moment we checked in to housekeeping problems to a dropped reservation and an overcharge at one of the restaurants.. Veronica addressed each issue with a smile finding solutions which is so rare these days.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Lin

Traveled with family
Disliked: Cleanliness, staff & service
Hotel is in the nice location with the beautiful view, the staffs are very polite,very convenient to most of things. I reserved multiple rooms, but the rooms have different issues, such as dusty , smell, temperature can not be controled, house keeper is forgetable and the front desk has no action when we report some of this issues. No sand beach though this hotel is on the beach. It does not deserveing such high price rate.
Stayed 5 nights in Jan 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff is very friendly and professional . There are many dining options that are in walking distance. I would definitely recommend and plan to return !!
Stayed 7 nights in Jan 2025

10/10 Excellent

Gabriel, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort
Stayed 3 nights in Jan 2025

2/10 Terrible

Michael

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt very dated and the room felt very worn out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elsie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Have to walk a little to get to beachfront which is shared with neighboring hotels.
Stayed 4 nights in Jan 2025

10/10 Excellent

James, New Canaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Albert

Traveled with family
No swimming pool to speak of. Unable to use hot tub. No adequate temperature.
Stayed 5 nights in Jan 2025

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, immaculate service! Turndown in the evening, great bar service indoor and out. Worth every penny!
Stayed 2 nights in Jan 2025

10/10 Excellent

nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, great views of the ocean. A little expensive but you get what you pay for
Stayed 4 nights in Jan 2025

10/10 Excellent

Gable

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the ocean and has amazing views, pools and lounge areas. It close to good area restaurants and has good dining options within the hotel.
Stayed 4 nights in Jan 2025

6/10 Okay

Donna L

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pricing was not made known up front.! Added on MULTIPLE fees at the end of stay!
Stayed 7 nights in Jan 2025

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliess is immaculate, very quiet and the staff is very kind, friendly and respectful. I will be returning!
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star experience
Stayed 6 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Most helpful and courteous safe. Amazing infinity pool. Easily received upgrade request upon arrival. Champagne greeting! Convenient location! Loved it!
Stayed 4 nights in Jan 2025

10/10 Excellent

Joerg, Ashburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in.
Stayed 1 night in Jan 2025

10/10 Excellent

jacinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Pavel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in San Juan was absolutely wonderful. From the moment I checked in, I felt like I was in a place where guests are truly cared for. The staff was incredibly friendly, attentive, and always ready to help—every team member, from reception to management, went above and beyond to make my stay comfortable. The hotel's location is perfect—right in the heart of everything, with easy access to major attractions, amazing restaurants, and beautiful beaches. The view from the room was breathtaking, especially if you choose one with an ocean view. The rooms are spacious, spotless, and equipped with everything you need to feel at home. The service was outstanding—every request was handled quickly and professionally. On top of that, the atmosphere of the hotel was so cozy that I truly felt relaxed and enjoyed my vacation to the fullest. If you're looking for a hotel in San Juan with the perfect combination of convenient location, top-notch service, and stunning views, I wholeheartedly recommend this one. They truly know how to make your stay unforgettable!
Stayed 7 nights in Jan 2025

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, clean, safe hotel, right on the water, with truly impeccable service. We stayed in an ocean view suite with a comfortable queen bed, a huge bathroom with a tub and shower, a small kitchen with a mini fridge, sink, and microwave. Very convenient and comfortable. We ordered room service two nights and it was delivered promptly and, although a bit expensive, was delicious. Please note: There are no dishes or silverware in the kitchenette, but guest services is happy to bring up what you need.
Stayed 3 nights in Jan 2025

8/10 Good

Katy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is gorgeous and very comfortable. Stayed in the Commodore ocean front suite. Everything in the room was lovely. The 2 patios and ocean views are stunning. Sleeper sofa was very comfortable! Housekeeping was always very slow. Our room on arrival was supposed to be ready at 4, but was not ready until 5:15. Hotel comped us dinner for the inconvenience. Daily housekeeping only came on our first day for a full clean. Every other day we had to call multiple times to get someone to come clean our room. Even then, we only received light cleans and not full cleans or replacement of glasses, etc. That was frustrating. Service at all restaurants at the resort is slow. Be prepared to wait for your food. Nearby restaurants operated at a much more normal pace. Strongly recommend checking out neighborhood restaurants instead! Hotel food was very overpriced for what it was.
Stayed 5 nights in Jan 2025