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Ciqala Suites Hotel

4.0 star property
Sip on cocktails by the rooftop infinity pool or indulge in delicious ocean-view dining. Relaxation meets adventure at this beachside paradise.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Luxury Studio Suite, 1 Queen Bed | Living area | LCD TV
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Pool
The price is SAR 729
SAR 953 total
includes taxes & fees
27 Jan - 28 Jan

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot Tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (2938)
The price is SAR 888
SAR 1,155 total
includes taxes & fees
10 Feb - 11 Feb
Embassy Suites by Hilton San Juan Hotel & Casino

About the neighborhood

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Sheraton Casino - 9 min walk
  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 3 min drive

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Upscale hotel near Pan American Pier
Puerto Rico Convention Center and Condado Beach are located near Ciqala Suites Hotel, which provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. The on-site Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An elevator, a front-desk safe, and beach towels
  • Luggage storage, concierge services, and beach umbrellas
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • HDTVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free beach shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Does Ciqala Suites Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Ciqala Suites Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ciqala Suites Hotel?

Self parking is free at this property.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Ciqala Suites Hotel?

Check-out is at 11 AM.

Where is Ciqala Suites Hotel located?

Located in Santurce, this hotel is within a 15-minute walk of Conservatory of Music of Puerto Rico, Pan American Pier, and Puerto Rico Convention Center. Port of San Juan and Condado Beach are also within 3 mi (5 km).

Ciqala Suites Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 415 out of 1007 reviews" "
Rating 8 - Good. 202 out of 1007 reviews" "
Rating 6 - Okay. 119 out of 1007 reviews" "
Rating 4 - Poor. 101 out of 1007 reviews" "
Rating 2 - Terrible. 170 out of 1007 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the breakfast was very good. There were no sheets or blankets that we could find for the sofa bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk female employee was very very helpful with our luggage and helping us out. Room service was nice and got the orders exactly right thank yall so much!!
Stayed 1 night in Jan 2025

6/10 Okay

Cody

Disliked: Cleanliness
The property was clean, however, the service was subpar at best. Breakfast was horrible (which was included) we are still waiting on the coffee… For this being a 4 star property I feel like the amenities were lacking.
Stayed 1 night in Dec 2024

8/10 Good

Juan, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The only thing I would improve or change is the bed and pillows. The mattress was too soft, the pillows too firm and the mattress on the sofa bed was way too thin. Good tging we were there for just one night.
Stayed 1 night in Dec 2024

2/10 Terrible

Giselle

Stayed 1 night in Nov 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet service!
Stayed 3 nights in Nov 2024

6/10 Okay

Barbara

Traveled with family
Disliked: Amenities
Ofrecen desayuno incluido con estadia pero nunca llega. Lo ordenamos segun la instruccion que nos indicaron pero nunca llego. Bajamos a preguntar por que tampoco el telefono de la habitación funciona para comunicarse a front desk, nos indican que lo tenian para otra hora y pues esperamos. A la hora que nos dijeron tampoco llego. Hicimos check out nunca recibimos el desayunos “incluido”
Stayed 1 night in Dec 2024

6/10 Okay

Rakesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have to move out due to electricity issue and breakfast was not provided on the last day
Stayed 4 nights in Nov 2024

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Nov 2024

8/10 Good

Ramon

Stayed 1 night in Nov 2024

4/10 Poor

Arwa

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Joselee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Luis

😉
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop views. Staff was super friendly. 24/7 mini mart next door has some sketchy characters around…
Stayed 4 nights in Nov 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The included room service breakfast was excellent. There was a mistake one day but the staff took care of it efficiently. The pool was a weird since it was in the middle of the restaurant, but the view from it was great. One concern was that we checked out at 3 AM but there was no one at the front desk and the doors were open for anyone to come in.
Stayed 5 nights in Nov 2024

8/10 Good

Saupik

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is located in a resident neighborhood. So far it is quiet and convenience to highway. Staffs are nice and room service breakfast is good. Room is big enough and clean, however there is no pictures or any decorations on the wall and the wall color is in dark grey (so plain) . Windows is high and some view is blocked by the headboard of the bed. All these made me feel blue.
Stayed 3 nights in Nov 2024

10/10 Excellent

Conrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOF TOP WAS GREAT
Stayed 4 nights in Oct 2024

2/10 Terrible

Georgegino, Santo Domingo

Traveled with family
Disliked: Amenities, property conditions & facilities
Property need some upgrades and because of party for outsiders it is too busy
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Kim, Boynton Beach

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an extremely disappointing experience. The hotel needs serious upgrading. The executive suite/penthouse room was impersonal, cold atmosphere and sparce. The upstairs fooftop bar had excellent food and great service but the facility is in an extremely disgraceful state needing immediate and imminent repairs! The pool tiles need descaling, the stainless steel needs cleaning and polishing, the deck is dangerously in need of repair. I would never recommend this hotel or stay there again. I believe the owner is looking at opening another???? 🙄
Stayed 1 night in Sep 2024

10/10 Excellent

Sheika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024