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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel with a 24-hour fitness center, a quick walk to Parque La Ventana al Mar

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Point of interest
Point of interest
Exterior
Breakfast, lunch, dinner served; Cuban cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
The price is SAR 890
SAR 1,154 total
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Hilton Garden Inn San Juan Condado

Pool
Hot Tub
Spa
Free WiFi
8.8 out of 10, Excellent, (566)
The price is SAR 954
SAR 1,183 total
includes taxes & fees
21 Jan - 22 Jan
Hilton Garden Inn San Juan Condado

About the neighborhood

Map
55 Condado Avenue, San Juan, 00908

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Plaza del Mercado - 11 min walk
  • Condado Beach - 16 min walk
  • Museo de Arte de Puerto Rico - 17 min walk
  • Pan American Pier - 5 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel near Condado Beach
Located close to Parque La Ventana al Mar and Plaza del Mercado, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the spa tub. The on-site Cuban cuisine restaurant, Ropa Vieja, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • Laundry services, ATM/banking services, and luggage storage
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the dining options, overall value, and helpful staff
Room features
All 151 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 22.42 for adults and USD 10.47 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Ropa Vieja
  • Chocobar Cortes

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Free bicycle rentals
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (388 square feet)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Frequently asked questions

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Condado Palm Inn San Juan, Tapestry Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Self parking is available for USD 27.88 per day.

What time is check-in at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Check-out is at 11 AM.

Where is Condado Palm Inn San Juan, Tapestry Collection by Hilton located?

Located in Condado, this hotel is within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado. Condado Beach and Museo de Arte de Puerto Rico are also within 1 mi (2 km).

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 263 reviews" "
Rating 8 - Good. 60 out of 263 reviews" "
Rating 6 - Okay. 33 out of 263 reviews" "
Rating 4 - Poor. 18 out of 263 reviews" "
Rating 2 - Terrible. 11 out of 263 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Disliked: Amenities
After a have a terrible experience at the Fortaleza Suites this hotel in el Condado was so comfortable and a good location as well ☺️🇵🇷👍
Stayed 1 night in Jan 2025

4/10 Poor

Krista

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Rob, Buffalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and amenities for this area of San Juan.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dalexza

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

2/10 Terrible

jenna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose Hilton because of their overall high standards of cleanliness and customer service. THIS WAS NOT A HILTON! It is a Best Western that was recently acquired by Hilton and has not been brought up to normal Hilton standards. ROOM: smelled musty from the beginning. By day 2, I started coughing at night. There was black mold in bathroom, around vent, on curtains. Bathroom fan didn't work. Front desk said no more rooms available then suggested I "open the sliding door" to let in fresh air (which we did). Sliding glass door was nearly impossible to open and in need of repairs. We left it open most of the day time but couldn't at night because traffic was too loud to sleep. RESORT FEES: $45/night. Does not include $25/day parking, laundry, or breakfast. Laundry is $2.50 per wash. Machines only take quarters. I needed change for my dollars. Front desk had zero. They suggested I walk across to the pharmacy to ask. I headed out (in the rain) to the pharmacy, liquor store, and finally a street vendor to find quarters. BEACH: $45/ day is supposed to include "Beach Club" with chairs, umbrellas, waters, and towels. This "club" is on the public beach where Hilton hired a 3rd party company to set up chairs and umbrellas. Problem is they are also selling them to the public, which means they pile us in like sardines. Never once was there water or towels at the beach. When I mentioned the front desk, they suggested I carry my own from the hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andrey

Liked: Property conditions & facilities
This is a great hotel walkable distance from the ferry.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were great. The location was fantastic. The only concern was the resort fee per night that was not disclosed ahead of time. That is something that needs to be upfront when booking the hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Rizwan

Traveled with family
Disliked: Amenities, property conditions & facilities
45 dollars resort fee/ days is too much given the amenities . It’s a block away from beach . We had to request extra towels everyday as they would only leave 2 towels . Parking is convenient . Area around the hotel is great and has plenty of eating options including 24 hours .
Stayed 5 nights in Jan 2025

10/10 Excellent

Dalexza

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ,clean & excellent staff.
Stayed 1 night in Jan 2025

6/10 Okay

Suzanne

Traveled with partner
Liked: Staff & service
Disliked: Amenities
This was not the quietest of areas. Construction begins at 430. Even between the rooms, you can hear everything. There was not one towel hook in the room, we were forced to hang wet towels and bathing suits on chairs, lamps, anywhere we could. The notice on the back of the door showed where we could find vending ie: ice. It was not there. Being on the 11th floor, if we wanted ice, we had to go down to the lobby, around the back of the hotel to find the ice machines. If you are looking for an average, close to the beach so-so hotel, this is for you. As far as looking for Hilton quality, SUBPAR. S I will admit, staff was friendly and helpful. It is the hotel itself that it not up to par.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Aruna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach. Oceanview is spectacular from a top floor. Many dining options nearby, and walgreens opposite for quick shopping of any necessities. Resort fee is high and a rip-off. Otherwise, good property in Condado beach.
Stayed 4 nights in Dec 2024

6/10 Okay

Sujatha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our romm had leady shower head and water dripping from AC duct. Boyh issues were not fixed
Stayed 5 nights in Dec 2024

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family place.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, a un bloque de la playa
Stayed 3 nights in Dec 2024

8/10 Good

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Ashley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Our check in and check out experience were awful. The desk agent at check in let us stand there for 10 minutes without acknowledging us at all, not even a glance up or smile or "I'll be right with you" but chatting up the servers, housekeepers, etc. finally when I walked over to ask if anyone would be able to help us, he said the computer was booting up. Upon check out, we asked the desk agent if they could call us a taxi to take us to the airport since there were none up front, he called someone and said it'd be about 10 minutes so we thanked him and sat and waited. When the taxi driver pulled up, he ran in, gave something to the desk agent that had called him and then proceeded to charge us double what we had paid to go from the airport to the hotel. Terrible look for your hotel to have desk agents receiving kickbacks to take advantage of travelers.
Stayed 5 nights in Dec 2024

8/10 Good

Marisa

Stayed 3 nights in Aug 2024

8/10 Good

Loaiza

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good hot tub and pool open 24hrs excellent!
Stayed 3 nights in Dec 2024

6/10 Okay

Manesh

Traveled with family
Disliked: Amenities
Service was bad, room allocated was not cleaned, they had to move us to another room. Ran out of toiletries. Although the place is located conveniently.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristy

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Chrisan

Stayed 1 night in Nov 2024

10/10 Excellent

Daria, Rego park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose M Vargas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Accesible and easy to find. Nice and spacious rooms.
Stayed 1 night in Dec 2024