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Aloft San Juan

3.5 star property
Hotel with a 24-hour fitness center, steps from Puerto Rico Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft San Juan

Outdoor pool
Lobby
Restaurant
Exterior
55-inch LCD TV with digital channels, TV, Netflix

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
The price is SAR 778
SAR 997 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

55-inch LCD TV with digital channels, TV, Netflix

Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View | Down comforters, in-room safe, desk, laptop workspace

aloft, Suite, 1 King Bed, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Puerto Rico Resort & Casino

Pool
Spa
Pet friendly
Kids pool
8.8 out of 10, Excellent, (1007)
The price is SAR 1,210
SAR 1,531 total
includes taxes & fees
12 Jan - 13 January 2025
Sheraton Puerto Rico Resort & Casino

About the neighborhood

Map
300 Convention Boulevard, San Juan

What's nearby

  • Puerto Rico Convention Center - 2 min walk - 0.2 km
  • Distrito T-Mobile - 2 min walk - 0.3 km
  • Pan American Pier - 12 min walk - 1.0 km
  • Condado Beach - 19 min walk - 1.7 km
  • Port of San Juan - 4 min drive - 3.5 km

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Choices Sheraton - ‬4 min walk
  • ‪Medalla Arena - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬1 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Aloft San Juan

Hotel near Puerto Rico Convention Center
Located close to Pan American Pier and Condado Beach, Aloft San Juan provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • 4 meeting rooms, a banquet hall, and smoke-free premises
  • Luggage storage, an elevator, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 177 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LCD TVs with Netflix, streaming services, and digital channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-18.00 for adults and USD 10.00-18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (inches): 24
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night
  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Frequently asked questions

Does Aloft San Juan have a pool?

Yes, this property has an outdoor pool.

Is Aloft San Juan pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Aloft San Juan?

Self parking is available for USD 18 per night. Valet parking is available for USD 28 per night.

What time is check-in at Aloft San Juan?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aloft San Juan?

Check-out is at noon.

Where is Aloft San Juan located?

Located in Santurce, this hotel is within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. Condado Beach and Port of San Juan are also within 3 mi (5 km).

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1002 reviews" "
Rating 8 - Good. 162 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Aminata

Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Stayed 3 nights in Nov 2024

8/10 Good

Milagros

Traveled with family
There was limited seating for breakfast. Aloft charged me $200.00 at checkout for taxes sns fees. Terrible for me.
Stayed 2 nights in Nov 2024

4/10 Poor

Yani

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the area it’s nice to but the hotel sound proofing is horrible. Distrito T Mobile is behind the hotel and they played loud music ALL night long. I was expecting loud music maybe until 1-2 am but I never expected music until 7:30am. There’s no way to rest.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with exceptional customer service.
Stayed 3 nights in Dec 2024

8/10 Good

carrie, Gral Pacheco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't sure what to expect from this hotel but it blew my mind, starting with the awesome staff. Everyone was so friendly and helpful! Loved the complimentary shuttle to Old Town, which was a nice surprise. We also discovered we could walk to the Condado area, which we did the next morning before it got too hot and the storms rolled in. We tried a couple of restaurants in the T-Mobile area, one for lunch and another for dinner. Both nice but so handy they were so close. And after dinner they were setting up for a free concert so we enjoyed that for a little bit. We were worried the noise might carry into the hotel, but it didn't at all. It turned out to be a great place to stay for one night after our cruise.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Lilliam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the concert I went to see.
Stayed 1 night in Nov 2024

10/10 Excellent

Damaris, caguas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pudieran mejorar la cantidad de iluminación en el interior del cuarto. Se siente bastante obscuro. Dentro de todo lo demas es excelente.
Stayed 2 nights in Nov 2024

8/10 Good

Kirsten

Stayed 1 night in Nov 2024

10/10 Excellent

Sarynet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks in the bar were excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful View from the room
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Di

Stayed 2 nights in Nov 2024

8/10 Good

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While our stay at the hotel was generally positive, I was quite frustrated by the difficulty in reaching the front desk. My husband lost his phone before reaching the hotel, and I spent over an hour and a half trying to contact him through the hotel. Despite multiple attempts, the calls kept disconnecting. When I tried contacting reservations, I was told there was no alternative way to reach the front desk. However, the hotel staff deserves immense praise. They went above and beyond, performing a near-impossible feat by locating my husband's lost phone. Their exceptional service truly saved the day. Without their help, I would have rated the hotel with one star. The staff deserves ten stars for their dedication and problem-solving skills.
Stayed 3 nights in Nov 2024

10/10 Excellent

Milca, Juana Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024