2/10 Terrible
Loren W., Escondido, California
11 October 2024
Disliked: Cleanliness
Read Before Booking
I booked this property for a work stay and my teams experience was incredibly disappointing.
First, upon arrival, they found that the garage was too small to fit their F-250 truck and there was no other parking available. I contacted the owner and he mentioned there was a park and ride 2 miles away. To add insult to injury, they also found that there was no central air conditioning, only one small wall unit in the master bedroom. After working outside in the summer heat, they couldn’t even stay there comfortably. If these items would have been properly mentioned in the description, I would have never booked the property.
On top of these issues, the overall cleanliness of the property was subpar. It was clear that the place hadn't been properly cleaned and there was a pile of furniture dumped in front of the unit. They didn’t feel comfortable so I went ahead and contacted the owner to voice our concerns. He mentioned there was no cancellation or refunds available since he wouldn't be able to rebook even after I had sent him pictures of the issues.
After booking hotel rooms for them down the street, I kindly notified the owner that they would not be staying there and asked that he at least refund half of the stay. I never heard back leaving me no choice but to write this review.
Loren W.
Stayed 3 nights in Oct 2024